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13chats vs Re:plain vs ZoomInfo Chat Comparison

Last updated:

13chats

4.5(4 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying customer interactions is easier than…

Re:plain

Starting at $3.99

  • Free Trial
  • Medium Business
  • Small Business

Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, and Telegram, allowing you to c…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

13chats leads on user satisfaction with a 4.5-star rating across 4 reviews.

13chats vs Re:plain vs ZoomInfo Chat — at a glance

Feature13chatsRe:plainZoomInfo Chat
Rating4.5 / 5
Reviews4
Starting price$13 /Month$3.99Contact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSUS

Key differences between 13chats and Re:plain

  • Pricing: 13chats starts at $13 /Month, while Re:plain starts at $3.99.
  • Free trial: Re:plain offers a free trial; 13chats does not.
  • Target audience: 13chats is built for Large Enterprises and Medium Business, while Re:plain targets Medium Business and Small Business.
  • Deployment: 13chats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Re:plain supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare 13chats vs Re:plain vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

13chats - Live Chat Software
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Re:plain - Live Chat Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

13chats

Best for

Large Enterprises, Medium Business, Small Business

Re:plain

Best for

Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

13chats typically suits Large Enterprises and Medium Business. Re:plain tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

13chats is a platform that helps you boost sales online with easy-to-configure chat functions, such as behavior-driven widgets, popup boxes, and chatbots. With this software, studying ... Read More about 13chats

Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, ... Read More about Re:plain

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $13
  • Starts from $3.99
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

8.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.5

(4)
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Software Demo

Demo

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How do 13chats, Re:plain and ZoomInfo Chat Compare on Features?

Total Features

7 Features

6 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare 13chats, Re:plain and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $13
        • $3.99
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        13chats pricing
        Re:plain pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        13chats vs Re:plain User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        4

        0

        0

        0

        0

        4

        1

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Behavior-driven widgets
        • Chat history access
        • Mobile app availability

        Common complaints

        • Limited advanced analytics
        • Customization options may be basic
        • Not suitable for large teams

        What buyers like

        • Integrates with popular messaging apps
        • Real-time engagement
        • Lead capture capabilities

        Common complaints

        • Limited to messaging apps
        • Basic analytics
        • May require technical setup

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Behavior-driven widgets enhance customer engagement.

        • Mobile app allows for on-the-go management.

        • Visual chatbot constructor simplifies FAQ responses.

        • Advanced analytics may be lacking.

        • Customization options could be limited.

        • Integrates with multiple messaging platforms for broader reach.

        • Real-time engagement enhances customer interaction.

        • Limited to messaging apps, may not suit all needs.

        • Basic analytics may not provide deep insights.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Marble

        Marble

        Puramida

        Puramida

        Volt

        Volt

        Toyota

        Toyota

        REG.RU

        REG.RU

        E.Next

        E.Next

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Re:plain screenshot

        1 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, 13chats or Re:plain?
        13chats edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do 13chats and Re:plain offer a free trial?
        Re:plain offers a free trial. 13chats does not.
        What is the starting price of 13chats vs Re:plain?
        13chats starts at $13 /Month. Re:plain starts at $3.99.
        What are the top alternatives to 13chats?
        Top alternatives to 13chats include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat.
        What are the top alternatives to Re:plain?
        Top alternatives to Re:plain include ZoomInfo Chat, LiveChat, Contact At Once, Crisp, Pure Chat.

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