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SurveyLegend vs SurveyLab vs Zonka Feedback Comparison

Last updated:

SurveyLegend

4.5(1,192 reviews)

Starting at $15 /Month

  • Large Enterprises
  • Medium Business

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere…

SurveyLab

4.8(99 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring NPS for a few years is even mo…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SurveyLab leads on user satisfaction with a 4.8-star rating across 99 reviews.

SpotSaaS Analysis

SurveyLegendSurveyLabZonka Feedback

The core difference between SurveyLegend and SurveyLab lies in their focus on engagement versus simplicity; SurveyLegend emphasizes visually appealing surveys while SurveyLab prioritizes straightforward survey creation and NPS measurement. Ideal buyers for SurveyLegend are those seeking interactive elements for customer feedback, while SurveyLab is best suited for businesses looking for an intuitive tool to gather multi-channel responses.

- Best for creating visually engaging surveys quickly - Ideal for small to medium businesses - Focuses on customer feedback and market research - Emphasizes interactive survey elements - Easy-to-use interface without technical skills - Priced at $15

- Best for measuring NPS with simple surveys - Designed for small to medium businesses - Quick and easy survey creation process - Utilizes drag-and-drop question types - Supports multi-channel customer response collection - Price not listed

SurveyLegend vs SurveyLab vs Zonka Feedback — at a glance

FeatureSurveyLegendSurveyLabZonka Feedback
Rating4.5 / 54.8 / 54.7 / 5
Reviews1,19299130
Starting price$15 /MonthContact for pricing$24 /Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPRGDPR
Data residencyGlobalUSGlobal

Key differences between SurveyLegend and SurveyLab

  • Pricing: SurveyLegend starts at $15 /Month. SurveyLab pricing is not publicly listed.
  • Free trial: SurveyLab offers a free trial; SurveyLegend does not.
  • Target audience: SurveyLegend is built for Large Enterprises and Medium Business, while SurveyLab targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurveyLab scores higher with a 4.8-star average.
  • Deployment: SurveyLegend supports SaaS/Web/Cloud; SurveyLab supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare SurveyLegend vs SurveyLab vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SurveyLegend - NPS Software
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SurveyLab
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Free PDF comparison

Download this SurveyLegend vs SurveyLab vs Zonka Feedback comparison

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Biggest differences

Start here before you go deeper into features.

SurveyLegend

Best for creating visually engaging surveys quickly without technical skills.

Choose if
  • You need an easy-to-use tool for customer feedback and market research surveys.
  • Your team values interactive survey elements to boost respondent engagement.
  • You want real-time analytics for immediate insights during survey collection.
Consider alternatives if
  • You require advanced survey analytics without paying for premium features.
  • Your team needs extensive customization beyond standard interactive elements.

SurveyLab

Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Choose if
  • You need quick, easy survey creation with drag-and-drop question types.
  • Your team values multi-channel customer response collection for broader feedback.
  • You want clear, tailored dashboards focused on NPS and customer satisfaction metrics.
Consider alternatives if
  • Your enterprise requires extensive integrations and advanced analytics capabilities.
  • You need highly customizable survey workflows or faster, more responsive UI performance.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

SurveyLegend: Best for creating visually engaging surveys quickly without technical skills. SurveyLab: Best for small to medium businesses measuring NPS with simple, intuitive surveys.

Description

SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! ... Read More about SurveyLegend

SurveyLab is designed to help to measure customer loyalty, satisfaction and net promoter score, NPS. userr NPS is a great way to monitor how customers feel about their experience. Measuring ... Read More about SurveyLab

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.8

(99)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

SurveyLegend has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do SurveyLegend, SurveyLab and Zonka Feedback Compare on Features?

Total Features

0 Features

0 Features

28 Features

Unique Features

No features

No features

No unique features

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Compare SurveyLegend, SurveyLab and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15 , Billed Yearly
        • Not Available
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        SurveyLegend pricing
        SurveyLab pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        SurveyLegend vs SurveyLab User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        203

        89

        12

        4

        2

        32

        6

        0

        0

        0

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise SurveyLegend for its ease of use and attractive design but note limitations in the free version and occasional technical issues.

        What buyers like

        • Ease of use
        • Customization options
        • Real-time analytics

        Common complaints

        • Limited free features
        • Technical glitches during survey creation

        Buyer sentiment

        Users generally praise SurveyLab for its ease of use, flexible survey distribution, and strong customer support, though some note performance and navigation issues.

        What buyers like

        • Ease of use
        • Multi-channel response collection
        • Customer support responsiveness

        Common complaints

        • Slow loading times
        • Complex navigation

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Easy to use interface suitable for non-technical users

        • Variety of question types and interactive elements for customization

        • Real-time statistics and data analytics for immediate insights

        • Limited features and functionalities in the free version

        • Challenges with viewing and exporting full survey results without paid subscription

        • Intuitive and easy-to-use interface for quick survey creation

        • Multiple channels for gathering customer responses

        • Responsive and helpful customer support

        • Sluggish loading times reported by some users

        • Limited payment options for certain services like sampling

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        screenshots

        6 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SurveyLegend or SurveyLab?
        SurveyLab edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SurveyLegend and SurveyLab offer a free trial?
        SurveyLab offers a free trial. SurveyLegend does not.
        What is the starting price of SurveyLegend vs SurveyLab?
        SurveyLegend starts at $15 /Month. SurveyLab starts at Contact for pricing.
        What are the top alternatives to SurveyLegend?
        Top alternatives to SurveyLegend include Zonka Feedback, SurveyMonkey, SurveyNuts, YesInsights, ProProfs Survey Maker.
        What are the top alternatives to SurveyLab?
        Top alternatives to SurveyLab include Zonka Feedback, Startquestion, Customer.guru, SatisMeter, YesInsights.

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