8.4
SpotScore
Spiro Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Spiro offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Spiro?
Spiro is a customer relationship manager (CRM) software built to help you manage your customers more effectively, and reduce the costs associated with managing your contacts. With Spiro you'll be able to view all of your contacts in one place, which makes it much easier to work with them. It is a single system that is used to record interaction with all of your contacts. This includes individuals, companies, their branches or subsidiaries, and even entire organizations.
Pricing
Spiro offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Spiro Software Demo
Spiro was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Spiro
- Team types
- Large Enterprises, Medium Business
Why teams choose Spiro
Centralizes all customer interactions
Cost-effective for small to medium businesses
Easy to use for quick onboarding
Is Spiro right for you?
What buyers should know before shortlisting Spiro
Spiro stands out as a modern CRM solution designed to make sales and client management not only efficient but intuitive. Its most celebrated features include the AI-driven assistant, which streamlines follow-ups and ensures no leads fall through the cracks.
Users consistently praise the platform's simplicity, whether it's automatically logging communications, setting reminders, or navigating the clean, customizable user interface. Integration with tools like Salesforce and seamless email synchronization further enhances workflow without adding complexity.
The system's adaptability makes it a great fit for businesses of all sizes, and its responsive support team is often lauded for going above and beyond. However, a few users have noted some minor growing pains, such as occasional glitches or a learning curve with reporting tools and filtering.
Frequent updates, while indicative of growth, can disrupt workflow briefly. Additionally, certain useful functionalities like calendar enhancements or mobile reporting could further enrich the experience.
Overall, Spiro excels at providing a user-friendly, AI-supported alternative to cumbersome CRMs, empowering sales teams to focus on what matters most—building relationships and closing deals. It’s especially well-suited for businesses looking for efficient communication tools in a cost-effective package.
Spiro pros and cons
- Spiro pros
Centralizes all customer interactions
Cost-effective for small to medium businesses
Easy to use for quick onboarding
- Spiro cons
Limited advanced functionalities
Basic reporting may not meet all needs
Ready to try it?
Get started with Spiro
Connect with the team for a personalised demo.
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Compare Spiro side-by-side with top CRM Software alternatives.
What is the pricing of Spiro?
Spiro uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Weighing your options?
Not sure if Spiro fits your budget?
Spiro reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 64 reviews, with consistently positive feedback.
What buyers like
- AI-backed automation reduces manual data entry and administrative tasks.
- Interface works for both technical and non-technical users across industries.
- Reminder functionality prevents leads and tasks from being missed.
Common complaints
- Occasional glitches or software bugs, particularly in reports and filters, hinder optimal functionality for some users.
- Limited marketplace integrations compared to competitors like Salesforce, though options like Zapier help address gaps.
- Learning curve for new users, especially when customizing reports or tackling complex tasks without prior CRM experience.
Are you using Spiro?
What users are saying
CF
Cody F
02/21/24
"Love using Spiro!"
What do you like best about Spiro? The most helpful thing about Spiro has to be the reminder function. I love seeing an email pop up saying "Cody, you ...
Read more
PH
Peter H
11/02/23
"Keeps me organized"
What do you like best about Spiro? It's easy to use, and tracks all my contact with customers. What do you dislike about Spiro?
BE
brad e
08/23/23
"Best CRM Ever"
What do you like best about Spiro? Spiro is the most intuitive and CRM we have come across. It reduces and eliminates much of the manual task based ...
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FM
Fenia M
06/13/23
"Spiro"
What do you like best about Spiro? Spiro integrates with popular CRM (Customer Relationship Management) systems such as Salesforce, enabling seamless ...
Read more
LF
Leonard F
01/13/23
"A smart, time-saving CRM system. Awesome support and on-boarding team."
What do you like best about Spiro? Spiro is a very intuitive system. I have it linked to my email server, and it logs communications appropriately and ...
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AU
Anonymous User
11/16/22
"Work smarter, not harder"
What do you like best about Spiro? How intuitive the platform is. I've never met a great salesperson who is very good at keeping their documentation ...
Read more
- See if Spiro fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Spiro?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
Spiro security and data handling
Key compliance certifications and security features for IT and security teams evaluating Spiro.
Certifications
Developer & data
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Spiro Support Options
Frequently Asked Questions About Spiro
Common questions buyers ask before choosing Spiro.
Spiro is a CRM Software. Spiro offers Customer Support, Marketing Automation, Referral Tracking, Call Logging and many more functionalities.
Buyers commonly note the following limitations of Spiro: Limited advanced functionalities; Basic reporting may not meet all needs; Not suitable for large teams.
Some top alternatives to Spiro includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Thryv and Prosoftly.
Spiro offers Quotation Based pricing model
The starting price is not disclosed by Spiro. You can visit Spiro pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].