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Salesforce Sales Cloud - CRM Software

Salesforce Sales Cloud

Streamline Sales and Build Stronger Customer Relationships

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Starts from $25/user/month when yearly

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What is Salesforce Sales Cloud?

Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just starting or scaling your business, Sales Cloud provides a single source of truth for all customer data, ensuring seamless collaboration across teams. Automate repetitive tasks, track leads efficiently, and close deals faster with AI-powered insights. Sales Cloud also integrates with the broader Salesforce ecosystem, enabling businesses to deliver exceptional customer experiences. With real-time data, automation, and analytics, businesses can focus on what matters most—building lasting relationships and increasing sales. Transform your sales process with a flexible, scalable platform tailored to your needs.

Pricing

  • Starts from $25/user/month when yearly

  • Free Trial available

Customer Type

  • Individuals

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Salesforce Sales Cloud software demo

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Salesforce Sales Cloud was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Salesforce Sales Cloud is best suited for

  • employee count

    Employee count: 50 to 5,000 employees

  • industries

    Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting

  • Job titles

    Job Titles: Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Benefits of using Salesforce Sales Cloud

  • Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.

  • 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain valuable insights into customer behavior and preferences. This comprehensive perspective enables personalized interactions, enhancing customer satisfaction and loyalty.

  • Enhanced Collaboration: Salesforce Sales Cloud fosters seamless communication among team members through shared dashboards and real-time updates. Managers can easily monitor progress, while sales reps stay informed about leads, ensuring everyone is aligned toward common goals.

Explanation of Salesforce Sales Cloud Key Features

  • Marketing Management

    Salesforce Sales Cloud’s Marketing Management feature streamlines the creation, execution, and tracking of marketing campaigns. This functionality allows businesses to tailor their messaging based on customer data, ensuring that marketing efforts are targeted and effective. By integrating with customer relationship management (CRM) data, it helps identify key audience segments, thus addressing the challenge of reaching potential customers with relevant content at the right time.

  • Employee Management

    The Employee Management feature within Salesforce Sales Cloud provides a comprehensive platform for tracking employee performance, roles, and responsibilities. This tool enables organizations to manage their workforce efficiently by offering insights into employee productivity and engagement. By addressing the challenges of resource allocation and performance assessment, it helps managers ensure that the right talent is in place to meet business goals.

  • Training Management

    Training Management allows organizations to develop and oversee training programs for employees directly within Salesforce Sales Cloud. This feature facilitates the creation of training schedules, tracking progress, and measuring outcomes. By addressing the challenge of onboarding and continual professional development, it ensures that employees possess the necessary skills and knowledge to excel in their roles.

  • Order Management

    The Order Management feature automates the entire order processing workflow from order capture to fulfillment. It enables businesses to track orders in real-time, manage inventory levels, and ensure timely delivery. This addresses common challenges such as order inaccuracies and delays in fulfillment, ultimately enhancing customer satisfaction through improved order visibility and efficiency.

  • Scheduling

    Salesforce Sales Cloud’s Scheduling feature simplifies the process of managing appointments and meetings across teams. It integrates seamlessly with calendars to provide a centralized view of availability, making it easier to coordinate schedules. This feature resolves scheduling conflicts and improves time management, ensuring that teams can collaborate effectively without unnecessary delays.

  • Inventory Management

    With Inventory Management, Salesforce Sales Cloud empowers businesses to track inventory levels in real-time, optimize stock levels, and reduce carrying costs. This feature integrates with sales data to predict inventory needs accurately, addressing challenges related to overstocking or stockouts. By providing visibility into inventory status, it helps organizations maintain a healthy supply chain.

  • Performance Metrics

    The Performance Metrics feature offers detailed analytics on sales team performance and overall business effectiveness. It provides visual dashboards that track key performance indicators (KPIs) relevant to sales goals. By addressing the challenge of performance visibility, it enables managers to make data-driven decisions aimed at improving team productivity and achieving sales targets.

  • Financial Management

    Financial Management within Salesforce Sales Cloud consolidates financial data for comprehensive oversight of revenue streams and expenses. This feature allows businesses to create budgets, forecast financial trends, and analyze profitability. By addressing challenges related to financial visibility and reporting accuracy, it aids in strategic decision-making for sustainable growth.

  • CRM

    The CRM component is at the core of Salesforce Sales Cloud, enabling businesses to manage customer relationships effectively. It centralizes customer data, interactions, and communication history in one platform. This addresses the challenge of fragmented customer information by providing a holistic view of each customer’s journey, allowing sales teams to personalize outreach and enhance customer satisfaction.

  • Project Management

    Project Management allows teams to plan, execute, and monitor projects directly within Salesforce Sales Cloud. It provides tools for task assignment, deadline tracking, and collaboration among team members. This feature addresses common project-related challenges such as scope creep and missed deadlines by promoting accountability and transparency throughout the project lifecycle.

  • Purchasing

    The Purchasing feature streamlines procurement processes by automating purchase orders and supplier management within Salesforce Sales Cloud. It allows businesses to track purchasing history and manage supplier relationships efficiently. By addressing challenges related to procurement inefficiencies, this feature ensures that companies can maintain optimal stock levels while controlling costs.

  • Billing and Invoicing

    Billing and Invoicing simplifies financial transactions by automating invoicing processes directly within Salesforce Sales Cloud. It enables businesses to generate accurate invoices based on sales data quickly while also facilitating payment tracking. This addresses common billing challenges such as delays in payment collection and invoice discrepancies, ensuring timely revenue recognition.

  • Access Control

    Access Control features allow organizations to set permissions for users based on their roles within Salesforce Sales Cloud. This ensures that sensitive information is only accessible to authorized personnel while maintaining compliance with data

Salesforce Sales Cloud Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Salesforce Sales Cloud Pricing

  • Starts from $25/user/month when yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

**Starter Suite - $25/user/month**

Ideal for small businesses or startups looking to streamline their sales processes without overwhelming complexity. This plan offers a simplified setup and onboarding experience, along with essential features like lead, account, contact, and opportunity management, plus email integration and automated activity capture to help you hit the ground running.

**Pro Suite - $100/user/month**

Designed for growing teams that require more robust sales tools, the Pro Suite enhances your sales strategy with advanced forecasting capabilities and customizable reports and dashboards. Additionally, it includes quoting and contracting features, making it easier to close deals efficiently while gaining deeper insights into sales performance.

**Enterprise - $165/user/month**

Perfect for larger organizations with complex sales processes, the Enterprise plan builds on the Pro Suite by adding advanced pipeline management and deal insights, as well as conversation intelligence to enhance customer interactions. This plan is tailored for teams that need comprehensive tools to drive strategic decision-making and optimize their sales efforts.

**Unlimited - $330/user/month**

The Unlimited plan is ideal for enterprises seeking maximum flexibility and support. In addition to all features from the Enterprise plan, it includes predictive AI capabilities, enhanced conversation intelligence, a premier success plan for dedicated support, and a full sandbox environment for testing new strategies without disrupting live operations.

**Einstein 1 Sales - $500/user/month**

Tailored for organizations at the forefront of innovation, the Einstein 1 Sales plan integrates generative AI to elevate your sales processes significantly. With features like performance management, collaborative tools via Slack, and unified data insights through Data Cloud and Revenue Intelligence, this plan empowers teams to work smarter, not harder, ensuring they stay ahead in a competitive landscape.

Screenshots of the Salesforce Sales Cloud Pricing Page

Disclaimer: Pricing information for Salesforce Sales Cloud is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Salesforce Sales Cloud?

  • Users may seek alternatives due to high costs associated with Salesforce Sales Cloud, as smaller businesses or startups often find the pricing structure prohibitive for their budgets and growth objectives.

  • Some organizations may require more tailored solutions that better fit their specific industry needs, prompting them to explore alternatives that offer customizable features not available in Salesforce.

  • Integration challenges can lead users to consider other platforms, especially if they rely on specific tools or software that do not seamlessly connect with Salesforce's ecosystem.

  • Companies experiencing rapid growth might look for more scalable options that can adapt quickly to changing business demands, ensuring their CRM solution evolves alongside their operations.

  • Users often cite a steep learning curve with Salesforce, leading them to seek alternatives that offer more intuitive interfaces and easier onboarding processes for their teams.

Salesforce Sales Cloud Reviews & Ratings

4.4

Very Good

Based on 23347 ratings & 40 reviews

Rating Distribution

Excellent

(40)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Salesforce Sales Cloud stands out as a robust and comprehensive CRM platform, offering exceptional scalability and unmatched customization options. Its ease of implementation, coupled with a user-friendly Lightning interface, makes it a versatile tool for organizations of all sizes. The platform's ability to streamline complex sales processes, centralize data, ...Read more

Salesforce Sales Cloud pros and cons

  • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

  • Streamlines and automates workflows, improving efficiency and reducing manual errors.

  • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

  • Intuitive Lightning UI and strong user experience, along with reliable standard features for lead management, opportunity tracking, and data organization.

  • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

  • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

User Review

ML

Melissa L

01/11/24

5 out of 5

"The sky is the limit on how Sales Cloud can enhance efficiencies for your business"

What do you like best about Salesforce Sales Cloud? Ability to implement quickly and easily with out of the box functionality, and from there the sky ...

Read more

ML

Melissa L

01/11/24

5 out of 5

"The sky is the limit on how Sales Cloud can enhance efficiencies for your business"

What do you like best about Salesforce Sales Cloud? Ability to implement quickly and easily with out of the box functionality, and from there the sky ...

Read more

RP

Rosy P

01/10/24

5 out of 5

"Everything you need in one place"

What do you like best about Salesforce Sales Cloud? Everything I need is in one place, from capturing data to organizing it to seeing what we are ...

Read more

JG

Joel G

01/10/24

5 out of 5

"A set of powerful and customizable tools that allow for customization to your business processes"

What do you like best about Salesforce Sales Cloud? Salesforce has allowed us to tailor our implementation to our current business processes while ...

Read more

Salesforce Sales Cloud Customers

Vodafone-logo

Vodafone

T-Mobile-logo

T-Mobile

BRP-logo

BRP

HermanMiller-logo

HermanMiller

SurfAir-logo

SurfAir

Zero-logo

Zero

Salesforce Sales Cloud Support

Contact

1800-420-7332

Customer Service

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Salesforce Sales Cloud is a CRM Software. Salesforce Sales Cloud offers Marketing Management, Employee Management, Training Management, Order Management, Scheduling and many more functionalities.

Some top alternatives to Salesforce Sales Cloud includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM and CRM.io by 500apps.

Yes, Salesforce Sales Cloud provides API.

Yes, Salesforce Sales Cloud provides a mobile app.

Salesforce Sales Cloud is located in San Francisco, California

Salesforce Sales Cloud offers Free Trial, Subscription pricing models

Yes, Salesforce Sales Cloud can integrate with Eventbrite, Rippling, Jira, GotoMeeting and many more.You can find more integration for Salesforce Sales Cloud here

The starting price of Salesforce Sales Cloud is $25/user/month when yearly

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.