Top 10 Refract Alternatives 2026
Boost sales success with data-driven coaching.
Main Features
- CRM Integration
- Call Recording
- Conversational Intelligence
- Custom Dashboard
Pricing
Refract offers custom pricing plan
Refract is a Conversation Intelligence Software platform with a user rating of 4.5★ based on 397 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Conversation Intelligence Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Refract vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Refract Current | Conversation Intelligence Software | Custom pricing | 4.5 ★ | ✗ No |
 ExecVision | Conversation Intelligence Software | Free trial | 4.5 ★ | ✓ Yes |
 Jiminny | Conversation Intelligence Software | Free trial | 5.0 ★ | ✓ Yes |
 Gong | Conversation Intelligence Software | Custom pricing | 4.8 ★ | ✗ No |
 PhoneTrack | Conversation Intelligence Software | Custom pricing | 3.2 ★ | ✗ No |
 Marchex | Conversation Intelligence Software | Custom pricing | 4.6 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Refract alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
ExecVision
Transform conversations, transform results.
Add to compare
What is ExecVision?
ExecVision is the ultimate conversation intelligence solution designed to foster and drive meaningful behavioral changes. Unlock noteworthy conversation observations to inform better decision-making and streamline performance. Leveraging advanced AI, machine learning, and deep learning ...
Read moreCommon Features
-
Performance Management
-
Conversational Intelligence
Unique Features
-
Collaboration
-
Analytics
-
Reports
+ 10 more
Pricing
Free Trial available
ExecVision offers custom pricing plan
Jiminny
Transforming conversations into conversions.
Add to compare
What is Jiminny?
Introducing Jiminny - the ultimate solution for building smarter sales teams. Our platform provides conversation intelligence and detailed insights for faster growth, allowing you to pinpoint the most important moments in your customer conversations. With Jiminny, you can easily record, ...
Read moreCommon Features
-
Performance Management
Unique Features
-
Analytics
-
Reports
-
Workflow Management
+ 17 more
Pricing
Free Trial available
Jiminny offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
Gong
Empowering remote sales teams to close more deals.
Add to compare
What is Gong?
Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, monitor customer interactions and acquire crucial insights into the state of their market. It enables ...
Read moreCommon Features
-
Performance Management
Unique Features
-
Analytics
-
Collaboration
-
Reports
+ 10 more
Pricing
Gong offers custom pricing plan
PhoneTrack
Optimize your leads and sales with PhoneTrack's AI-powered platform.
Add to compare
What is PhoneTrack?
Experience seamless lead generation and optimization with PhoneTrack - the ultimate voice data measurement and analysis platform. Designed for marketing, sales, and management teams, this AI-powered tool can analyze and categorize your calls, helping you identify the most productive ones. With ...
Read moreCommon Features
-
Performance Management
Unique Features
-
Lead Management
-
Analytics
-
Reports
+ 6 more
Pricing
PhoneTrack offers custom pricing plan
Marchex
Maximize your inbound leads with Marchex.
Add to compare
What is Marchex?
Marchex Call Analytics is the next-generation inbound call tracking software. This intelligent call tracking system allows businesses to analyze, optimize, and grow their inbound leads. Marchex helps to bring clarity to the complex sales process for organizations using inbound calling as a key ...
Read moreCommon Features
-
Performance Management
Unique Features
-
Contact Management
-
Knowledge Database
-
Collaboration
+ 16 more
Pricing
Marchex offers custom pricing plan
Herbie.ai
Empowering your customer service with AI.
Add to compare
What is Herbie.ai?
Herbie.AI brings the next level of customer experience with its advanced and matured conversational Artificial Intelligence (AI). This smart assistant offers real-time assistance through voice and text to help resolve queries, answer questions, and even complete purchases. With a multicultural ...
Read moreCommon Features
-
Conversational Intelligence
Unique Features
-
Payment Processing
-
Contact Management
-
Chat (Messaging)
+ 16 more
Pricing
Herbie.ai offers custom pricing plan
Traq.ai
Boost sales, conquer the market - Traq.ai's AI power.
Add to compare
What is Traq.ai?
Revolutionize your sales tactics with Traq.ai, the ultimate sales coach powered by Artificial Intelligence. With advanced features such as automatic note-taking, call transcription, and competitor evaluation, Traq.ai provides businesses with crucial insights into their customers' needs and ...
Read moreCommon Features
-
Performance Management
Unique Features
-
Contact Management
-
Document Management
-
Collaboration
+ 12 more
Pricing
Free Trial available
Starts from $30/Month, also offers free forever plan
Augment CXM
Transforming customer insights, driving satisfaction.
Add to compare
What is Augment CXM?
Augment CXM allows you to go beyond traditional customer experience metrics, with powerful insights that are generated from conversations being split up and analyzed. Through accessing your data and identifying your pain points, the software utilizes a specialized deep learning artificial ...
Read moreCommon Features
No common features
Unique Features
-
Customer Support
-
Machine Learning
-
Reporting
+ 1 more
Pricing
Augment CXM offers custom pricing plan
Netomi
Revolutionizing customer service with AI technology.
Add to compare
What is Netomi?
Netomi's AI-driven Customer Experience Platform provokes top-tier customer service interactions and resolutions. Forged with a patented AI tech, the platform is seamless and effortless to use and integrate with live agents and existing business systems. Effortlessly carry out service resolution ...
Read moreCommon Features
No common features
Unique Features
-
Routing
-
Knowledge Database
-
Predictive Analysis
+ 15 more
Pricing
Netomi offers custom pricing plan
DeftGPT
Revolutionize customer engagement with DeftGPT.
Add to compare
What is DeftGPT?
DeftGPT is a ChatGPT alternative that adds document chat and in-interface image generation to standard AI conversation. It retains user behavior patterns over time to reduce repetitive context-setting and offers dynamic personalization and advanced search across conversations.
Read moreCommon Features
No common features
Unique Features
-
Chat (Messaging)
-
Audio
-
Machine Learning
+ 3 more
Pricing
DeftGPT offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
