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Qminder - New SaaS Software

Qminder Review: Is It The Right Retail Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

GDPR
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Starts from $382.30 / Month when Billed Yearly

UberUber
VerizonVerizon
AT and TAT and T
BoltBolt
HCAHCA

Trusted by many companies including Uber

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What is Qminder?

Qminder is a revolutionary cloud-based waiting line management system which provides an efficient setup for retailers to control all sales and bolster customer experience in stores. This groundbreaking solution gives customers the freedom to shop while they wait in line, encouraging happier customers and leading to higher sales. Our services have been utilized by millions worldwide and praised by major organisations such as AT&T, Sprint, Verizon, as well as Uber, Lyft and eBay customer service centres.

Pricing

  • Starts from $382.30 / Month when Billed Yearly

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:Global

Platform

  • Web + mobile app (iOS & Android)

Qminder Software Demo

Qminder was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Qminder

Use cases
Retail stores, Customer service centers, Telecommunications service providers
Team types
Store managers, Customer experience teams
Company size
Small Business, Medium Business
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Qminder

  • Cloud-based waiting line management

  • Improves customer experience by allowing customers to shop while waiting

  • Used by major organizations such as AT&T, Sprint, and Uber

Is Qminder right for you?

Best for retailers seeking cloud-based queue management enhancing in-store experience.

Choose Qminder if

  • You operate physical retail stores or customer service centers with waiting lines.
  • You want customers to browse or shop freely while waiting to improve satisfaction.
  • You prefer a simple, low-complexity cloud solution used by major enterprises.

Consider alternatives if

  • Your business has no physical queues or waiting lines to manage.
  • You require offline-only or non-cloud queue management capabilities.

What buyers should know before shortlisting Qminder

Qminder revolutionizes waiting line management for retailers, enhancing customer experience and operational efficiency. Its cloud-based system allows customers to shop while waiting, leading to increased satisfaction.

Pros and cons

Qminder pros and cons

  • Qminder pros
  • Cloud-based waiting line management

  • Improves customer experience by allowing customers to shop while waiting

  • Used by major organizations such as AT&T, Sprint, and Uber

  • Qminder cons
  • Lack of publicly available pricing information

  • No detailed user ratings or reviews available

97 verified reviews
Free trial available

Ready to try it?

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Start your free trial — no credit card required.

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See how it stacks up

Compare Qminder side-by-side with top Retail Software alternatives.

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Qminder reviews and ratings

Buyer sentiment

Insufficient review data available to determine overall buyer sentiment.

What buyers like

  • Efficient queue management
  • Enhances customer experience
  • Cloud-based solution

Common complaints

  • Dependent on internet connectivity
  • May require staff training
  • Limited to retail environments

Rating Distribution

Excellent

(69)

Very Good

(26)

Good

(2)

Poor

(0)

Poor

(0)

What users are saying

AU

Anonymous User

02/12/24

5 out of 5

"qminder review"

What do you like best about Qminder? i like how Qminder is very orginzed when it comes to customers What do you dislike about Qminder? i wish thier ...

Read more

AG

anthony g

02/09/24

4.5 out of 5

"qminder"

What do you like best about Qminder? being able to see the progression of how many customers you've helped day to day, also makes a fun challenge ...

Read more

AU

Anonymous User

02/08/24

5 out of 5

"Qminder"

What do you like best about Qminder? I like that we can sign customers in via a tablet or directly from the computer when they visit our office. What ...

Read more

AU

Anonymous User

02/08/24

5 out of 5

"Financial Aid Clerk II"

What do you like best about Qminder? I really like how it texts students when they have been called to our front counter and the ease in which we can ...

Read more

BM

Bogdan Marian D

02/05/24

5 out of 5

"Best tool to use when working with large amount of people"

What do you like best about Qminder? The product is having a good structure of seing data. Also, the software is very good when tracking history of ...

Read more

S2

Stud 2

12/21/23

4.5 out of 5

"Discovering the Healthcare module"

What do you like best about Qminder? the User Journey and User interface. the User guide was very useful also. What do you dislike about Qminder? the ...

Read more

What are the features of Qminder?

33%

Feature coverage

10 of 30 tracked features

Alerts, or notifications, are a crucial feature of any software as they provide timely and relevant information to the user. These notificat…

Customer Database is a vital feature of any software that allows businesses to store, organize, and manage information related to their cust…

HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…

In-Patient Management is an essential feature of software designed to streamline and optimize the process of managing patients who are admit…

Connected Business's Multi-Location Accounting function helps businesses with many locations or branches to keep track of their financials p…

Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performi…

Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…

Status tracking is a method of accurately locating an object in transit from point A to point B using a decentralized and digital location l…

Waiting time tracking is a valuable software feature designed to efficiently manage and monitor the time spent waiting for a specific task o…

Website visitor tracking is the practise of collecting, storing, and sharing information on visitors' activity on the internet by website ad…

Security & Compliance

Qminder security and data handling

Key compliance certifications and security features for IT and security teams evaluating Qminder.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Security features

Data Encryption✓ Yes

Developer & data

Data residency
🌐

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Qminder Customers

Uber-logo

Uber

Verizon-logo

Verizon

AT and T-logo

AT and T

Bolt-logo

Bolt

HCA-logo

HCA

Marines-logo

Marines

Help & Contact

Qminder Support Options

Customer ServiceOnline
LocationLondon, England

Frequently Asked Questions About Qminder

Common questions buyers ask before choosing Qminder.

Qminder is a Retail Software. Qminder offers HIPAA Compliant, Multi-Location, Scheduling, Reporting (Analytics), Alerts (Notifications) and many more functionalities.

Qminder is a strong fit if: You operate physical retail stores or customer service centers with waiting lines.; You want customers to browse or shop freely while waiting to improve satisfaction.. Consider alternatives if: Your business has no physical queues or waiting lines to manage.; You require offline-only or non-cloud queue management capabilities..

Buyers commonly note the following limitations of Qminder: Lack of publicly available pricing information; No detailed user ratings or reviews available; Limited information on specific features and integrations.

Some top alternatives to Qminder includes Social Q&A, Qualified, Workvivo, Waitwhile and Waitlist Me.

Qminder offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Qminder as of now.

The starting price of Qminder is $382.30/Month when Billed Yearly

Ready to try it?

Get started with Qminder

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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