Skiplino Review: Is It The Right Queue Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Starts from $99 / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Security & Compliance
Support
FAQ
Blogs
What is Skiplino?
Skiplino brings walk-in queues and booked appointments together in one cloud platform. Visitors take a ticket at an on-site kiosk, check in from the iOS or Android app, or book through a web link, then receive SMS, WhatsApp or push updates as their turn approaches. Branch staff call and route visitors from a central portal, with waiting times, ticket volumes and agent performance on screen. Display apps for tablets and TVs drive in-branch screens, and an on-site deployment option is available for regulated environments.
Pricing
Starts from $99 / Month when Billed Yearly
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SSO & MFA supported
Platform
Web-based — no mobile app
Browser Based (Cloud)
Mobile - Android/iOS
Skiplino was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Skiplino
- Use cases
- Single clinics and stores that want a published price, Small multi-site branch operations, Virtual branch and remote service desks
- Team types
- Owner-operators and practice managers, Store and branch managers
- Company size
- Small Business, Medium Business
- Workflow style
- Self-serve and quick to configure
- Setup complexity
- Low
Why teams choose Skiplino
Publishes real prices across 4 product lines
7-day trial with no card required
7 report types at the entry tier
Is Skiplino right for you?
Best for clinics, stores and single branches that want a published price and want to be running this week.
Choose Skiplino if
- You want to see a price and start a trial without booking a sales call.
- You run one site or a handful of sites and need queueing live in days, not months.
- You want kiosk, mobile app, web and video joining included in one subscription.
Consider alternatives if
- You need a named compliance certification such as SOC 2 or ISO 27001 before signing.
- You are rolling out across many branches, where per-location pricing adds up faster than a negotiated quote.
What buyers should know before choosing Skiplino
Skiplino is the one vendor in this category that publishes its prices, which makes it the realistic starting point for a small operator — 99 dollars a month per location for appointments or retail, 299 for full queue management. Four separate product lines cover queueing, appointments, virtual branch and retail, with kiosk, mobile app and web joining in each.
The gap is evidence: there is a single public review anywhere, so judge it on a trial rather than on reputation.
Skiplino pros and cons
- Skiplino pros
Publishes real prices across 4 product lines
7-day trial with no card required
7 report types at the entry tier
- Skiplino cons
One public review in existence
Per-location pricing scales steeply across a branch network
Ready to try it?
Get started with Skiplino
Start your free trial — no credit card required.
What is the pricing of Skiplino?
Skiplino Pricing Plans
Appointment Professional
$99
/Month
Per location per month, billed yearly
Up to 5 users
Overview, analytics and ticket reports
Branch and multi-location apps
iOS and Android customer apps
Show more +
Retail Professional
$99
/Month
Per location per month, billed yearly
Up to 5 users
Cloud queueing
iOS and Android customer apps
Branch routing
Show more +
Appointment Enterprise
$199
/Month
Per location per month, billed yearly
Everything in Appointment Professional
Up to 10 users
Live, stats, comparison and export reports
Dedicated account manager
Show more +
Queue Management Professional
$299
/Month
Per location per month, billed yearly
Up to 10 users
Overview, analytics and ticket reports
Remote and walk-in customer apps
Phone support
Show more +
Published rates are per location
on annual billing, Appointment Professional and Retail Professional are $99 per location per month, Appointment Enterprise is $199, Queue Management Professional is $299, Queue Management Enterprise is $399 and Virtual Branch Professional is $549.
Those rates assume annual billing
paying monthly costs more, with Queue Management Professional at $349 and Queue Management Enterprise at $499 per location per month.
Model the per-location maths early
because every rate is charged per location, a 10-branch network on Queue Management Enterprise reaches $3,990 per month, so compare that against a quoted network deal from a sales-led vendor.
Trial before you commit
a 7-day trial runs without a card and there is no setup fee, so a single branch can be tested properly before any spend.
Keep the product line attached to the tier name
Skiplino sells four separate lines, so a bare Professional or Enterprise tier is ambiguous and quotes should always name the product line too.
Check the currency and the API terms
no currency code is published beside any rate, and the public API sits behind a contact form that may carry additional fees.
Weighing your options?
Not sure if Skiplino fits your budget?
Skiplino reviews and ratings
Buyer sentiment
No reviews exist for this product in this catalogue, so no buyer sentiment can be reported.
What buyers like
- Published per-location prices starting at 99 dollars a month
- Reporting depth unusual for the price band, with 7 report types
- Walk-in, kiosk, mobile app, web link and video queueing in one subscription
Common complaints
- Almost no independent review corroboration exists
- Priced per location, so 10 branches on Queue Management Enterprise reaches 3,990 dollars a month
- Published rates assume annual billing; monthly costs more and is not self-serve
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What are the features of Skiplino?
Capability depth
A quick read on how strong Skiplino is across key capabilities before you scan the full feature list.
Pricing Transparency
advanced
Setup Speed
advanced
Reporting and Analytics
strong
Compliance Certification
limited
Booked slots and walk-ins share one queue so an appointment holder is not stuck behind drop-ins. Appointments are also sold as their own pro…
Capacity Management in Resource Management Software refers to the systematic process of planning, allocating, and optimizing resources to en…
Visitors rate the service they received straight after being served, which ties a satisfaction score to a specific counter, staff member and…
Waiting-area screens show the ticket being served and the counter to go to, reading the live queue so they stay correct on their own.
A visitor takes a ticket on their phone through the app or a web link and is called when their turn arrives, so they can wait outside a smal…
One account covers several branches with shared reporting, though every Skiplino price is charged per location, so the cost of a multi-site…
Online booking refers to a software feature that allows users to make reservations or appointments through the internet, without the need fo…
Skiplino's core engine issues tickets, routes visitors to the right service and keeps a live view of the line, with walk-in, kiosk, app and…
Live figures on waiting time, service time and queue length are visible as the day runs, backed by 7 report types from the entry tier - unus…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
SMS Notification is a powerful feature that can greatly enhance user experience and improve efficiency in various software systems. This fea…
A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themse…
An on-site kiosk lets arrivals pick a service and take a ticket themselves, included in the subscription rather than charged as a hardware m…
Virtual queuing lets a visitor hold a place in line without standing in it. They join from a phone, a web link, a QR code or an SMS, go and…
Wait time estimation predicts how long a visitor who joins now will wait, from the length of the queue, how many counters are open, and how…
Walk-in management handles visitors who arrive without an appointment, and places them in the same queue as people who booked ahead rather t…
Skiplino security and data handling
Key compliance certifications and security features for IT and security teams evaluating Skiplino.
Security features
Skiplino Support Options
Frequently Asked Questions About Skiplino
Common questions buyers ask before choosing Skiplino.
Skiplino is a Queue Management Software. Skiplino offers Queue Management, Virtual Queuing, Appointment Scheduling, Online Booking, Self-Service Kiosk and many more functionalities.
Skiplino is a strong fit if: You want to see a price and start a trial without booking a sales call.; You run one site or a handful of sites and need queueing live in days, not months.. Consider alternatives if: You need a named compliance certification such as SOC 2 or ISO 27001 before signing.; You are rolling out across many branches, where per-location pricing adds up faster than a negotiated quote..
Buyers commonly note the following limitations of Skiplino: One public review in existence; Per-location pricing scales steeply across a branch network; Published rates assume annual billing and the monthly figures are never published.
Skiplino offers Subscription, Free Trial, Quotation Based pricing models
The starting price of Skiplino is $99/Month when Billed Yearly
Ready to try it?
Get started with Skiplino
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].