What is Virtual Queuing?
What does 'Virtual Queuing' mean?
Virtual queuing lets a visitor hold a place in line without standing in it. They join from a phone, a web link, a QR code or an SMS, go and do something else, and receive a message when their turn is approaching. For the operator this thins out the waiting area and gives a far more accurate picture of demand, because people who would have walked away instead stay in the queue and are counted.
List of software with Virtual Queuing functionality
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].