Qwaiting Review: Is It The Right Visitor Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $199 / Month
Loreal
DHL
Subway
Singtel
MARINA SQUARETrusted by teams including Loreal
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Security & Compliance
Support
FAQ
Blogs
What is Qwaiting?
Qwaiting is a hassle-free way for companies of all sizes to effectively manage customer queues. Its features help to reduce wait times, prioritize queues, schedule appointments, generate various reports, and issue alerts as needed. You can create tickets quickly and be assured that customer flow is running smoothly. Qwaiting offers an advanced, yet easy to use queue management system to simplify the way you handle customer queues.
Pricing
Starts from $199 / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Qwaiting was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Qwaiting
- Team types
- Large Enterprises, Medium Business
Why teams choose Qwaiting
Reviewers call it one of the best queue management tools for handling long lines.
SMS notifications and virtual queues let customers track their turn from their phone.
Simple, user-friendly and easy to set up and operate daily.
Is Qwaiting right for you?
Qwaiting pros and cons
- Qwaiting pros
Reviewers call it one of the best queue management tools for handling long lines.
SMS notifications and virtual queues let customers track their turn from their phone.
Simple, user-friendly and easy to set up and operate daily.
Ready to try it?
Get started with Qwaiting
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Qwaiting side-by-side with top Visitor Management Software alternatives.
What is the pricing of Qwaiting?
Qwaiting Pricing Plans
Basic
$199
/Month
Devices : Unlimited
Counters/Services : Unlimited
Tickets/Visitors : Unlimited
Staff Login : Upto 20
Customized SMS
Show more +
Premium
$349
/Month
Devices : Unlimited
Counters/Services : Unlimited
Tickets/Visitors : Unlimited
Staff Login : Upto 20
Customized SMS
Show more +
Enterprise
Devices : Unlimited
Counters/Services : Unlimited
Tickets/Visitors : Unlimited
Staff Login : Unlimited
Customized SMS
Show more +
Weighing your options?
Not sure if Qwaiting fits your budget?
Qwaiting reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 12 reviews, with consistently positive feedback.
What buyers like
- Reviewers call it one of the best queue management tools for handling long lines.
- SMS notifications and virtual queues let customers track their turn from their phone.
- Simple, user-friendly and easy to set up and operate daily.
Are you using Qwaiting?
What users are saying
KL
Kiera Ling
01/10/25
Effortless Queue Management with Qwaiting
Qwaiting has transformed our business operations! Its user-friendly interface, real-time updates, and efficient queue management have significantly ...
Read more
EE
Emma Emma
10/23/24
Smart queue management software
Qwaiting is a simple and smart queue management software that effectively reduces waiting times for customers and patients. Since patients may not be ...
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AA
Alvpis Anders
07/22/24
The best solution to make your patient happy
I am enjoying Qwaiting as it makes the process easier and more organized. Since patients are not in good health to wait for a long time, this software ...
Read more
SG
Sophia Grant
02/09/24
Reduce wait time with Qwaiting
Qwaiting software is fantastic! It's user-friendly, efficient, and customizable. Managing queues becomes easy with this software. Highly recommended!
AH
Antonia Hugoo
01/05/24
Easy to use for managing queues
I recently had the opportunity to use this software, and I must say it has greatly enhanced my overall experience. The user-friendly interface and ...
Read more
AA
Alvpis Anders
12/05/23
Best software for managing long queues
Qwaiting is one of the best queue management software for handling long queues. It not only reduces waiting times but also sends SMS notifications and ...
Read more
- See if Qwaiting fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Qwaiting?
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
To improve attraction, brands are turning to individualized branding tactics. Brands are putting more power in the hands of consumers than e…
The practice of collecting input from team members or employees and implementing changes to your operational processes to improve OKR assess…
Multi-language support is a software feature that enables users to access and interact with the program in multiple languages. This feature…
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be…
Qwaiting security and data handling
Key compliance certifications and security features for IT and security teams evaluating Qwaiting.
Certifications
Developer & data
Alternatives to Qwaiting
Qwaiting Customers
Loreal
DHL
Subway
Singtel
MARINA SQUARE
jtc
Stuffd
A1 Business
Wisma GeyLang Serai
Singapore Polytechnic
PSB Academy
NUS
HDT
Skechers
Healthway Medical
Nirvana
FairPrice
Ministry of Education Singapore
MND Singapore
Housing and Development Board
Ministry of Health
Ban Leong Technologies Limited
CHANGI airport group
CHANGI Recommends
Cortina watch
TianPo
Qwaiting Support Options
Frequently Asked Questions About Qwaiting
Common questions buyers ask before choosing Qwaiting.
Qwaiting is a Visitor Management Software. Qwaiting offers Feedback Management, Appointment Scheduling, Ticket Management, Customizable Branding, Alert Notifications and many more functionalities.
Some top alternatives to Qwaiting includes SuperSaaS, Hupport, My Work Scheduler, Social Q&A and IFTTT.
Qwaiting offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Qwaiting is $199/Month
Ready to try it?
Get started with Qwaiting
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].