Waitwhile Review: Is It The Right Appointment Scheduling Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Starts from $49 / Month when Billed Yearly, also offers free forever plan
ADP
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IHOPTrusted by many companies including ADP
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Waitwhile?
Waitwhile is a cutting-edge waitlist and appointment booking system that allows hosts to easily add and manage guests to the queue. Keeping guests informed via SMS and emails, this technology uses real-time tracking and natural language processing to alert them of any expected delays or cancellations. What's more, two-way communication between the host and their guests is enabled via emails or text messages. This next generation solution offers a simple and customizable waitlist queue and improved customer experience.
Pricing
Starts from $49 / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Waitwhile Software Demo
Waitwhile was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Waitwhile
- Team types
- Large Enterprises, Medium Business
Why teams choose Waitwhile
Enhances guest communication through SMS and email
Allows for real-time updates on wait times
Customizable features for various business needs
Is Waitwhile right for you?
What buyers should know before shortlisting Waitwhile
Waitwhile revolutionizes appointment scheduling with real-time tracking and two-way communication. Its customizable features make it a great choice for hosts looking to enhance guest experiences.
Waitwhile pros and cons
- Waitwhile pros
Enhances guest communication through SMS and email
Allows for real-time updates on wait times
Customizable features for various business needs
- Waitwhile cons
May not suit businesses with high guest volumes
Requires reliable internet for optimal performance
Ready to try it?
Get started with Waitwhile
Try the free plan and upgrade when ready.
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Compare Waitwhile side-by-side with top Appointment Scheduling Software alternatives.
What is the pricing of Waitwhile?
Waitwhile Pricing Plans
Free
Up to 100 waitlisted guest partiesper month
Upgrade to another plan anytime
Customizable SMS and email alerts
Waitlist modified to your needs
Assign staff and services
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Starter
All features from Free Plus,
Up to 1000 guests per month
Multiple locations
Logo and branding
Live support
Business
All features from Starter Plus,
Up to 10 000 waitlisted guest partiesper month
Export guest data
Advanced security
Daily backups
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Enterprise
All features from Business Plus,
Unlimited guests
Account manager
Prioritized support
Product training
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Waitwhile reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 144 reviews, with consistently positive feedback.
What buyers like
- Real-time guest tracking
- Two-way communication
- Customizable waitlist
Common complaints
- May require internet access
- Limited features for large venues
- Setup time may be needed
What users are saying
AD
Avianna D
02/10/24
"Amazing Experience"
What do you like best about Waitwhile? The most helpful tool in waitwhile is the chat feature, i can communicate with customers so i know if they are ...
Read more
JS
Joel S
02/05/24
"The Go-To Booking Platform"
What do you like best about Waitwhile? The overall ease of use of Waitwhile allows end-users to smoothly configure and setup user accounts, ...
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LR
Lilian R
02/03/24
"Easy to use and effective"
What do you like best about Waitwhile? It is super user-friendly and a great tool to collect data on customers and salespersons' responses. It is also ...
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AU
Anonymous User
01/09/24
"Waitwhile changed the way we support our students"
What do you like best about Waitwhile? Amazing customer service! Anytime we are having trouble altering the Waitwhile settings, the team is always ...
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AS
Asha S
01/09/24
"WaitWhile is a great software for our departments use"
What do you like best about Waitwhile? First off the webintegration is easy to access, we can setup our needs very quickly and having to rely on using ...
Read more
AS
Asha S
01/09/24
"WaitWhile is a great software for our departments use"
What do you like best about Waitwhile? First off the webintegration is easy to access, we can setup our needs very quickly and having to rely on using ...
Read more
What are the features of Waitwhile?
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
Client management, also referred to as customer management, is a crucial aspect of business operations that involves the management and orga…
Customer Database is a vital feature of any software that allows businesses to store, organize, and manage information related to their cust…
Faculty management, also known as staff management, refers to the process of efficiently managing the academic staff of an institution. This…
Companies are beginning to look for efficient and cost-effective solutions that will improve their process efficiency and raise their produc…
Real-time data gathering and transfer between the jobsite and project managers at the office is possible with mobile access. Employees on th…
Connected Business's Multi-Location Accounting function helps businesses with many locations or branches to keep track of their financials p…
Online booking refers to a software feature that allows users to make reservations or appointments through the internet, without the need fo…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
Waitwhile security and data handling
Key compliance certifications and security features for IT and security teams evaluating Waitwhile.
Certifications
Developer & data
Alternatives to Waitwhile
Waitwhile Customers
ADP
gojek
Applebees
IHOP
Waitwhile Support Options
Frequently Asked Questions About Waitwhile
Common questions buyers ask before choosing Waitwhile.
Waitwhile is a Appointment Scheduling Software. Waitwhile offers Mobile Access, Group Scheduling, Customer Database, Appointment Scheduling, Reminders and many more functionalities.
Buyers commonly note the following limitations of Waitwhile: May not suit businesses with high guest volumes; Requires reliable internet for optimal performance; Setup may take time for larger operations.
Some top alternatives to Waitwhile includes Social Q&A, BookingNinja, Qualified, Waitwize and Waitlist Me.
Waitwhile offers Freemium, Subscription, Quotation Based pricing models
The starting price of Waitwhile is $49/Month when Billed Yearly
Ready to try it?
Get started with Waitwhile
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
