Top 10 Planhat Alternatives 2026
Empowering customer success with data-driven insights.
Main Features
- Alerts
- Client Management (Customer)
- Customer Data
- Customer Engagement
Pricing
Starts from $1,150/Month
Planhat is a Customer Success Software platform with a user rating of 4.7★ based on 335 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Customer Success Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Planhat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Planhat Current | Customer Success Software | $1,150 | 4.7 ★ | ✗ No |
 Totango | Customer Success Software | Custom pricing | 4.6 ★ | ✗ No |
 Catalyst | Customer Success Software | Custom pricing | 4.6 ★ | ✗ No |
 ClientSuccess | Customer Success Software | Custom pricing | 4.8 ★ | ✗ No |
 Kapta | Customer Success Software | $1,000 | 5.0 ★ | ✗ No |
 ChurnZero | Customer Success Software | Free trial | 4.9 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Planhat alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Totango
Empowering businesses for customer success.
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What is Totango?
Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve customer satisfaction rates, identify key accounts, and grow revenue faster than ever before. With ...
Read moreCommon Features
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Customer Engagement
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Client Management (Customer)
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Segmentation
+ 3 more
Unique Features
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Customer Tracking
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Retention Tracking
Pricing
Totango offers custom pricing plan
Catalyst
Empower your sales and delight your customers.
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What is Catalyst?
Catalyst is a customer success software suite that helps to sell more, up-sell and cross-sell, and retain customers for longer with a single solution. Granular control over the sales process provides a 360-degree view of customers who can be re-engaged through messages, newsletters, product ...
Read moreCommon Features
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Client Management (Customer)
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Customer Data
-
Customer Engagement
+ 3 more
Unique Features
-
Retention Tracking
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Task Management
Pricing
Catalyst offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
ClientSuccess
Success starts with ClientSuccess.
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What is ClientSuccess?
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pain points. It automatically tracks conversations, sends personalized ...
Read moreCommon Features
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Client Management (Customer)
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Customer Engagement
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Dashboard
+ 1 more
Unique Features
-
Customer Tracking
-
Retention Tracking
Pricing
ClientSuccess offers custom pricing plan
Kapta
Transform client connections with Kapta.
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What is Kapta?
Introducing Kapta - a revolutionary Key Account Management platform designed to transform client relationships. Our proven methodology combined with intuitive technology accelerates and supports your efforts every step of the way. Kapta goes beyond just managing accounts and helps you build and ...
Read moreCommon Features
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Client Management (Customer)
-
Customer Engagement
-
Dashboard
+ 1 more
Unique Features
-
Customer Tracking
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Task Management
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Customer Feedback
Pricing
Starts from $1,000/Month
ChurnZero
Maximize customer value with ChurnZero.
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What is ChurnZero?
ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...
Read moreCommon Features
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Customer Engagement
-
Client Management (Customer)
-
Segmentation
+ 1 more
Unique Features
-
Retention Tracking
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Customer Tracking
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Feedback Management
+ 1 more
Pricing
Free Trial available
ChurnZero offers custom pricing plan
Strikedeck
Empowering Your Customer Success Journey
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What is Strikedeck?
Introducing Strikedeck, the ultimate customer success platform with a promise to guide you through your journey. Powered by machine learning and predictive analytics, Strikedeck offers unrivaled insights and alerts on customer health, engagement, and sentiment. Connect with your customers like ...
Read moreCommon Features
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Customer Engagement
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Alerts
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Workflow Management
+ 1 more
Unique Features
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Machine Learning
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Sentiment Analysis
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Customer Tracking
+ 1 more
Pricing
Free Trial available
Strikedeck offers custom pricing plan
Froged
Empowering businesses with advanced customer support.
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What is Froged?
Froged is web-based customer support software designed for small to medium sized businesses. Unlike other web-based helpdesk solutions, Froged goes beyond the call of duty with industry standard reporting tools and customizable reporting dashboards. Also check out add-ons for more capabilities, ...
Read moreCommon Features
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Customer Engagement
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Reporting
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Dashboard
+ 1 more
Unique Features
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Live Chat
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Chat (Messaging)
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Customer Support
+ 1 more
Pricing
Free Trial available
Akita
Streamline your customer success with Akita.
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What is Akita?
Akita is a free, open source Customer Success platform for managing support and sales operations within an organization. It features unlimited agents and live chat, lead capture and email automation, customer lifecycle and escalation management and user and account relationship management. It ...
Read moreCommon Features
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Client Management (Customer)
-
Customer Engagement
-
Segmentation
Unique Features
-
Customer Tracking
Pricing
Starts from $160/Month when Billed Yearly
CrowdPower
Boost sales and engage customers with CrowdPower AI.
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What is CrowdPower?
CrowdPower offers an automated solution for targeting customers and boosting sales. Integrate this powerful solution into any website with a few lines of code and start taking advantage of Segment dashboard features. Monitor user activity and use simple “if this, then that” automations to ...
Read moreCommon Features
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Customer Engagement
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Segmentation
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Alerts
Unique Features
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Customer Tracking
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Seamless Integration
Pricing
Free Trial available
Starts from $48/Month when Billed Yearly
STAMP
Maximize retention and nurture lasting relationships.
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What is STAMP?
STAMP, the ultimate Retention Automation platform, is a powerful tool designed to enhance B2B customer satisfaction. With its advanced capabilities, it empowers businesses to effectively track and improve customer sentiment, resulting in higher retention rates and recurring revenue. By ...
Read moreCommon Features
-
Customer Engagement
-
Client Management (Customer)
-
Dashboard
Unique Features
-
Sentiment Analysis
-
Retention Tracking
-
Feedback Management
+ 1 more
Pricing
STAMP offers custom pricing plan
Which Planhat Alternative Is Right for You?
- If you need a free or low-cost option: ChurnZero — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: CrowdPower — holds the highest user rating (5.0★) among Planhat alternatives.
- If you want a mid-range option: Strikedeck — sits in the middle of the list by rating and may fit teams with mixed requirements.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Planhat for Customer Success Software are CrowdPower (5.0★), Kapta (5.0★), ChurnZero (4.9★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Planhat, prioritize: Client Management (Customer), Customer Engagement, Dashboard, Reporting, Workflow Management, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Customer Success Software tools are Velaris.io, Copilot, Syncly. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Planhat starts from $1,150 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply Planhat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
Planhat has a rating of 4.7. 4 alternatives — including ClientSuccess and Kapta — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].