Popular alternatives include Parlor, ProsperStack, Gainsight CS, Freshdesk Customer Success and Catalyst.
Tools like Churned, Churn Solution, Erxes XM for SaaS, SuccessBoard and 2 Steps are best for small businesses for Customer Success Software.
Success starts with ClientSuccess.
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Pricing
ClientSuccess offers custom pricing plan
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Product Description
Parlor is a customer success platform that enables businesses to deliver a personalized customer experience across every touchpoint. Based on open standards and built for speed, flexibility and ease of use, Parlor's product extends far beyond the typical vendor management system. Parlor's ...
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Pricing
Starts from $1,120 when Billed Monthly, also offers free forever plan
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Product Description
ProsperStack makes giving customers refunds fast, increasing customer loyalty and increasing sales. ProsperStack notifies customers when they owe money, refunds the money automatically to their credit card, and follows up with an email so they can get back to enjoying product. ProsperStack is a ...
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No common features
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Pricing
Free Trial available
Starts from $79/Month
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Product Description
Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as onboarding, retention, and support. With customizable surveys, automated reminders, and advanced text analytics, ...
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Gainsight CS offers custom pricing plan
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Product Description
Introducing Freshdesk Customer Success – the ultimate solution for businesses looking to win and retain customers. This powerful customer success management software is designed specifically for software and subscription companies, helping them to prevent customer churn and strengthen ...
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No common features
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No unique features
Pricing
Starts from $79/User/Month when Billed Yearly
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Product Description
Churn360 is an AI-driven customer success solution that helps B2B SaaS companies utilize their data to inform strategies and create proactive measures to reduce churn and grow their customer base. This powerful platform integrates with existing software tools, generating a single dashboard for ...
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No common features
Unique Features
No unique features
Pricing
Starts from $79/Month when Billed Yearly
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Product Description
Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships with their customers. Designed specifically for customer success teams, it enables the standardization of ...
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No common features
Unique Features
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Pricing
Starts from $79/User/Month
7.2
Spot Score
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Product Description
Catalyst is the perfect solution for companies looking to supercharge their productivity. It offers advanced customer success capabilities with modern technology, a sleek design, and an intuitive user experience. Combining accounts, opportunities and reports into a single place, Catalyst ...
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No common features
Unique Features
Automatic Time Capture
Billing and Invoicing
Pricing
Free Trial available
Catalyst offers custom pricing plan
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Popular alternatives include Parlor, ProsperStack, Gainsight CS, Freshdesk Customer Success and Catalyst.
Tools like Churned, Churn Solution, Erxes XM for SaaS, SuccessBoard and 2 Steps are best for small businesses for Customer Success Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
