Top 10 Catalyst Alternatives 2026
Empower your sales and delight your customers.
Main Features
- Client Management (Customer)
- Customer Data
- Customer Engagement
- Dashboard
Pricing
Catalyst offers custom pricing plan
Catalyst is a Customer Success Software platform with a user rating of 4.6★ based on 130 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Customer Success Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Catalyst vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Catalyst Current | Customer Success Software | Custom pricing | 4.6 ★ | ✗ No |
 Totango | Customer Success Software | Custom pricing | 4.6 ★ | ✗ No |
 Planhat | Customer Success Software | $1,150 | 4.7 ★ | ✗ No |
 ChurnZero | Customer Success Software | Free trial | 4.9 ★ | ✓ Yes |
 ClientSuccess | Customer Success Software | Custom pricing | 4.8 ★ | ✗ No |
 Kapta | Customer Success Software | $1,000 | 5.0 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Catalyst alternatives as of November 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Totango — 4.6★
Empowering businesses for customer success.
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What is Totango?
Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve customer satisfaction rates, identify key accounts, and grow revenue faster than ever before. With ...
Read moreWhat reviewers like about Totango
- Robust CRM functionality
- Support automation features
- Event tracking capabilities
Where Totango falls short
- Complex setup process
- Higher cost for advanced features
- May require extensive training
Common Features
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Customer Engagement
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Client Management (Customer)
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Segmentation
+ 4 more
Unique Features
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Customer Tracking
Pricing
Totango offers custom pricing plan
Planhat — from $1,150 · 4.66★
Empowering customer success with data-driven insights.
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What is Planhat?
Planhat is a customer success software that helps the companies to track the performance and satisfaction level of their customers and clients. By providing clients and customers with beautiful reports and analytics, business will easily increase their loyalty. The system helps to grow by ...
Read moreWhat reviewers like about Planhat
- Detailed customer analytics
- Automated engagement tools
- Mobile notifications
Where Planhat falls short
- Limited customization options
- Steeper learning curve
- Higher pricing tiers
Common Features
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Client Management (Customer)
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Customer Engagement
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Dashboard
+ 3 more
Unique Features
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Reporting
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Alerts
Pricing
Starts from $1,150/Month
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ChurnZero — 4.9★
Maximize customer value with ChurnZero.
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What is ChurnZero?
ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...
Read moreWhat reviewers like about ChurnZero
- Increases customer lifetime value
- Automated customer tracking
- Integration with CRMs
Where ChurnZero falls short
- Can be complex to set up
- May require ongoing training
- Pricing may be high
Common Features
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Customer Engagement
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Client Management (Customer)
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Retention Tracking
+ 2 more
Unique Features
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Customer Tracking
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Feedback Management
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Onboarding
Pricing
Free Trial available
ChurnZero offers custom pricing plan
ClientSuccess — 4.79★
Success starts with ClientSuccess.
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What is ClientSuccess?
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pain points. It automatically tracks conversations, sends personalized ...
Read moreWhat reviewers like about ClientSuccess
- Automated conversation tracking
- Personalized email management
- Opportunity discovery features
Where ClientSuccess falls short
- Limited customization options
- Can be overwhelming for new users
- Basic analytics features
Common Features
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Client Management (Customer)
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Customer Engagement
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Dashboard
+ 1 more
Unique Features
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Customer Tracking
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Reporting
Pricing
ClientSuccess offers custom pricing plan
Kapta — from $1,000 · 4.95★
Transform client connections with Kapta.
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What is Kapta?
Introducing Kapta - a revolutionary Key Account Management platform designed to transform client relationships. Our proven methodology combined with intuitive technology accelerates and supports your efforts every step of the way. Kapta goes beyond just managing accounts and helps you build and ...
Read moreWhat reviewers like about Kapta
- Intuitive user interface
- Enhances client relationships
- Tracks progress effectively
Where Kapta falls short
- Limited integrations
- Higher learning curve
- May require customization
Common Features
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Client Management (Customer)
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Customer Engagement
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Task Management
+ 1 more
Unique Features
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Customer Tracking
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Reporting
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Customer Feedback
Pricing
Starts from $1,000/Month
STAMP — 4.5★
Maximize retention and nurture lasting relationships.
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What is STAMP?
STAMP, the ultimate Retention Automation platform, is a powerful tool designed to enhance B2B customer satisfaction. With its advanced capabilities, it empowers businesses to effectively track and improve customer sentiment, resulting in higher retention rates and recurring revenue. By ...
Read moreWhat reviewers like about STAMP
- Enhances customer satisfaction
- Automated retention tracking
- Maximizes lifetime value
Where STAMP falls short
- Complex setup process
- May require training
- Limited customization options
Common Features
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Retention Tracking
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Customer Engagement
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Client Management (Customer)
+ 1 more
Unique Features
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Sentiment Analysis
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Feedback Management
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Customer Tracking
Pricing
STAMP offers custom pricing plan
Gleantap — from $99 · 3.75★
Boost your fitness franchise with personalized engagement.
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What is Gleantap?
Gleantap is the ultimate solution for fitness franchise clubs and studios. It revolutionizes the traditional customer experience by predicting their behavior and engaging them through automated messaging and personalized human outreach. This innovative platform includes a comprehensive set of ...
Read moreWhat reviewers like about Gleantap
- Predicts customer behavior
- Automated messaging features
- Engages customers effectively
Where Gleantap falls short
- Limited to fitness sector
- May require training
- Integration challenges with existing systems
Common Features
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Customer Engagement
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Retention Tracking
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Segmentation
+ 1 more
Unique Features
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Chat (Messaging)
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Multi-Channel Communication
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Machine Learning
Pricing
Starts from $99/Month
Strikedeck — 4.5★
Empowering Your Customer Success Journey
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What is Strikedeck?
Introducing Strikedeck, the ultimate customer success platform with a promise to guide you through your journey. Powered by machine learning and predictive analytics, Strikedeck offers unrivaled insights and alerts on customer health, engagement, and sentiment. Connect with your customers like ...
Read moreCommon Features
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Customer Engagement
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Workflow Management
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Retention Tracking
+ 1 more
Unique Features
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Machine Learning
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Sentiment Analysis
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Alerts
+ 1 more
Pricing
Free Trial available
Strikedeck offers custom pricing plan
Akita — from $160 · 4★
Streamline your customer success with Akita.
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What is Akita?
Akita is a free, open source Customer Success platform for managing support and sales operations within an organization. It features unlimited agents and live chat, lead capture and email automation, customer lifecycle and escalation management and user and account relationship management. It ...
Read moreWhat reviewers like about Akita
- Open source flexibility
- Unlimited agents
- Live chat support
Where Akita falls short
- Requires technical expertise
- Limited support options
- Potential scalability issues
Common Features
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Client Management (Customer)
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Customer Engagement
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Segmentation
Unique Features
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Customer Tracking
Pricing
Starts from $160/Month when Billed Yearly
ServiceSource — 3.67★
Unlock your B2B potential with ServiceSource.
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What is ServiceSource?
ServiceSource is a renowned B2B Customer Journey Experience Solution that helps businesses transform their digital sales and customer success processes. As a global provider of outsourced go-to-market services, ServiceSource accelerates B2B sales and drives customer retention and renewal ...
Read moreWhat reviewers like about ServiceSource
- Transforms B2B customer journeys
- Sales solutions
- Enhances retention strategies
Where ServiceSource falls short
- May require significant investment
- Complex implementation process
- Limited to B2B markets
Common Features
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Customer Engagement
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Retention Tracking
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Client Management (Customer)
Unique Features
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Revenue Management
Pricing
ServiceSource offers custom pricing plan
Catalyst competitors, compared
There are 10 direct Catalyst competitors in Customer Success Software. The ones that come up most often are Totango, Planhat and ChurnZero. Each is compared against Catalyst on rating, pricing and feature coverage below.
What else works like Catalyst?
Searches for "sites like Catalyst" and "apps like Catalyst" land on the same set of options as "Catalyst alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each made the list
Detailed customer analytics
Watch for: Limited customization options
Increases customer lifetime value
Watch for: Can be complex to set up
Automated conversation tracking
Watch for: Limited customization options
Transforms B2B customer journeys
Watch for: May require significant investment
Why teams look for a Catalyst alternative
Most Catalyst alternative searches trace back to a short list of frustrations:
- Complex setup process
- Higher cost for advanced features
- Learning curve for new users
- Limited integrations
What to keep in mind choosing a Catalyst alternative
What sets these 10 alternatives apart, in the numbers: 2 offer a free tier; and Kapta is the highest rated at 4.95★ across 20 reviews.
Our ranking method.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
