Top 10 Totango Alternatives 2026
Empowering businesses for customer success.
Main Features
- Client Management (Customer)
- Customer Data
- Customer Engagement
- Customer Tracking
Pricing
Totango offers custom pricing plan
Totango is a Customer Success Software platform with a user rating of 4.6★ based on 362 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Customer Success Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Totango vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Totango Current | Customer Success Software | Custom pricing | 4.6 ★ | ✗ No |
 Catalyst | Customer Success Software | Custom pricing | 4.6 ★ | ✗ No |
 ChurnZero | Customer Success Software | Free trial | 4.9 ★ | ✓ Yes |
 Planhat | Customer Success Software | $1,150 | 4.7 ★ | ✗ No |
 ClientSuccess | Customer Success Software | Custom pricing | 4.8 ★ | ✗ No |
 STAMP | Customer Success Software | Custom pricing | 4.5 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top Totango alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Catalyst
Empower your sales and delight your customers.
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What is Catalyst?
Catalyst is a customer success software suite that helps to sell more, up-sell and cross-sell, and retain customers for longer with a single solution. Granular control over the sales process provides a 360-degree view of customers who can be re-engaged through messages, newsletters, product ...
Read moreCommon Features
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Client Management (Customer)
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Customer Data
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Retention Tracking
+ 4 more
Unique Features
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Task Management
Pricing
Catalyst offers custom pricing plan
ChurnZero
Maximize customer value with ChurnZero.
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What is ChurnZero?
ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...
Read moreCommon Features
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Customer Engagement
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Client Management (Customer)
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Retention Tracking
+ 3 more
Unique Features
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Feedback Management
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Onboarding
Pricing
Free Trial available
ChurnZero offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
Planhat
Empowering customer success with data-driven insights.
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What is Planhat?
Planhat is a customer success software that helps the companies to track the performance and satisfaction level of their customers and clients. By providing clients and customers with beautiful reports and analytics, business will easily increase their loyalty. The system helps to grow by ...
Read moreCommon Features
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Client Management (Customer)
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Customer Engagement
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Dashboard
+ 3 more
Unique Features
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Reporting
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Alerts
Pricing
Starts from $1,150/Month
ClientSuccess
Success starts with ClientSuccess.
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What is ClientSuccess?
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pain points. It automatically tracks conversations, sends personalized ...
Read moreCommon Features
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Client Management (Customer)
-
Customer Engagement
-
Customer Tracking
+ 2 more
Unique Features
-
Reporting
Pricing
ClientSuccess offers custom pricing plan
STAMP
Maximize retention and nurture lasting relationships.
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What is STAMP?
STAMP, the ultimate Retention Automation platform, is a powerful tool designed to enhance B2B customer satisfaction. With its advanced capabilities, it empowers businesses to effectively track and improve customer sentiment, resulting in higher retention rates and recurring revenue. By ...
Read moreCommon Features
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Retention Tracking
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Customer Engagement
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Client Management (Customer)
+ 2 more
Unique Features
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Sentiment Analysis
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Feedback Management
Pricing
STAMP offers custom pricing plan
Akita
Streamline your customer success with Akita.
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What is Akita?
Akita is a free, open source Customer Success platform for managing support and sales operations within an organization. It features unlimited agents and live chat, lead capture and email automation, customer lifecycle and escalation management and user and account relationship management. It ...
Read moreCommon Features
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Client Management (Customer)
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Customer Engagement
-
Customer Tracking
+ 1 more
Unique Features
No unique features
Pricing
Starts from $160/Month when Billed Yearly
Strikedeck
Empowering Your Customer Success Journey
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What is Strikedeck?
Introducing Strikedeck, the ultimate customer success platform with a promise to guide you through your journey. Powered by machine learning and predictive analytics, Strikedeck offers unrivaled insights and alerts on customer health, engagement, and sentiment. Connect with your customers like ...
Read moreCommon Features
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Customer Engagement
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Workflow Management
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Customer Tracking
+ 2 more
Unique Features
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Machine Learning
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Sentiment Analysis
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Alerts
Pricing
Free Trial available
Strikedeck offers custom pricing plan
Freshdesk Customer Success
Retain and delight customers with Freshdesk Customer Success.
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What is Freshdesk Customer Success?
Introducing Freshdesk Customer Success – the ultimate solution for businesses looking to win and retain customers. This powerful customer success management software is designed specifically for software and subscription companies, helping them to prevent customer churn and strengthen ...
Read moreCommon Features
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Retention Tracking
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Customer Engagement
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Customer Tracking
+ 1 more
Unique Features
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Real-time Dashboard
Pricing
Starts from $79/User/Month when Billed Yearly
Kapta
Transform client connections with Kapta.
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What is Kapta?
Introducing Kapta - a revolutionary Key Account Management platform designed to transform client relationships. Our proven methodology combined with intuitive technology accelerates and supports your efforts every step of the way. Kapta goes beyond just managing accounts and helps you build and ...
Read moreCommon Features
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Client Management (Customer)
-
Customer Engagement
-
Customer Tracking
+ 1 more
Unique Features
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Task Management
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Reporting
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Customer Feedback
Pricing
Starts from $1,000/Month
Freshsuccess
Accelerate customer success with Freshsuccess.
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What is Freshsuccess?
Freshsucccess is a customer success software in the market. It has helped over 100 companies. With Freshsuccess, user will have a better view of customers overall status, track what they are doing, manage their progress and interactions, help them close deals faster and create winning service ...
Read moreCommon Features
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Customer Tracking
-
Client Management (Customer)
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Dashboard
Unique Features
No unique features
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
