Top Alternatives to Totango - Better Options for 2026
Empowering businesses for customer success.
Pricing
Totango offers custom pricing plan
Totango is a Customer Success Software platform with a user rating of 4.2★ based on 890 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 8 vetted Customer Success Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
Totango vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Totango Current | Customer Success Software | Custom pricing | 4.2 ★ | ✗ No |
 Salesforce | CRM Software | $25 | 4.3 ★ | ✓ Yes |
 ChurnZero | Customer Success Software | Free trial | 4.6 ★ | ✓ Yes |
 ClientSuccess | Customer Success Software | Custom pricing | 4.5 ★ | ✗ No |
 Custify | Customer Success Software | $999 | 5.0 ★ | ✗ No |
 Planhat | Customer Success Software | $1,150 | 4.7 ★ | ✗ No |
Showing 1-8 out of 8
List of the Top Totango alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.8
Spot Score
Salesforce
Transform your business with Salesforce CRM.
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What is Salesforce?
Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. Built on the foundation of customer trust, salesforce offers insights into ...
Read moreCommon Features
No common features
Unique Features
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Quotes (Proposals)
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List Management
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Customer Support
+ 7 more
Pricing
Free Trial available, Try Now
Starts from $25/user/month when monthly
ChurnZero
Maximize customer value with ChurnZero.
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What is ChurnZero?
ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...
Read moreClientSuccess
Success starts with ClientSuccess.
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What is ClientSuccess?
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pain points. It automatically tracks conversations, sends personalized ...
Read moreCustify
Delivering great customer service, effortlessly.
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What is Custify?
Custify is a Customer Success platform that helps to deliver great customer service in an engaging way. Build instant customer knowledge, resolve FAQs, understand customers, display webpages automatically in their language using content recognition. Custify works with companies to develop ...
Read morePlanhat
Empowering customer success with data-driven insights.
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What is Planhat?
Planhat is a customer success software that helps the companies to track the performance and satisfaction level of their customers and clients. By providing clients and customers with beautiful reports and analytics, business will easily increase their loyalty. The system helps to grow by ...
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Gainsight CS
Maximizing customer success, one interaction at a time.
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What is Gainsight CS?
Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as onboarding, retention, and support. With customizable surveys, automated reminders, and advanced text analytics, ...
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Freshdesk Customer Success
Retain and delight customers with Freshdesk Customer Success.
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What is Freshdesk Customer Success?
Introducing Freshdesk Customer Success – the ultimate solution for businesses looking to win and retain customers. This powerful customer success management software is designed specifically for software and subscription companies, helping them to prevent customer churn and strengthen ...
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Freshdesk Customer Success (Formely Freshsuccess)
Empowering businesses to succeed with their customers.
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What is Freshdesk Customer Success (Formely Freshsuccess)?
Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships with their customers. Designed specifically for customer success teams, it enables the standardization of ...
Read moreDisclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
