Top Alternatives to Totango - Better Options for 2026
Empowering businesses for customer success.
Main Features
- Client Management (Customer)
- Customer Data
- Customer Engagement
- Customer Tracking
Pricing
Totango offers custom pricing plan
Totango is a Customer Success Software platform with a user rating of 4.2★ based on 890 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 9 vetted Customer Success Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Totango vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Totango Current | Customer Success Software | Custom pricing | 4.2 ★ | ✗ No |
 Salesforce | CRM Software | $25 | 4.5 ★ | ✓ Yes |
 ChurnZero | Customer Success Software | Free trial | 4.6 ★ | ✓ Yes |
 ClientSuccess | Customer Success Software | Custom pricing | 4.5 ★ | ✗ No |
 Custify | Customer Success Software | $999 | 5.0 ★ | ✗ No |
 Planhat | Customer Success Software | $1,150 | 4.7 ★ | ✗ No |
Showing 1-9 out of 9
List of the Top Totango alternatives as of July 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.8
SpotScore
Salesforce
Transform your business with Salesforce CRM.
Add to compare
What is Salesforce?
Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer packaged goods (CPG), and many more. Built on the foundation of customer trust, salesforce offers insights into ...
Read moreCommon Features
No common features
Unique Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 7 more
Pricing
Free Trial available, Try Now
Starts from $25/user/month when monthly
ChurnZero
Maximize customer value with ChurnZero.
Add to compare
What is ChurnZero?
ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...
Read moreCommon Features
-
Customer Engagement
-
Client Management (Customer)
-
Retention Tracking
+ 3 more
Unique Features
-
Feedback Management
-
Onboarding
Pricing
Free Trial available
ChurnZero offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
ClientSuccess
Success starts with ClientSuccess.
Add to compare
What is ClientSuccess?
Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pain points. It automatically tracks conversations, sends personalized ...
Read moreCommon Features
-
Client Management (Customer)
-
Customer Engagement
-
Customer Tracking
+ 2 more
Unique Features
-
Reporting
Pricing
ClientSuccess offers custom pricing plan
Custify
Delivering great customer service, effortlessly.
Add to compare
What is Custify?
Custify is a Customer Success platform that helps to deliver great customer service in an engaging way. Build instant customer knowledge, resolve FAQs, understand customers, display webpages automatically in their language using content recognition. Custify works with companies to develop ...
Read moreCommon Features
-
Client Management (Customer)
-
Customer Engagement
-
Segmentation
+ 2 more
Unique Features
-
Alerts
-
Onboarding
-
Task Management
Pricing
Starts from $999
Planhat
Empowering customer success with data-driven insights.
Add to compare
What is Planhat?
Planhat is a customer success software that helps the companies to track the performance and satisfaction level of their customers and clients. By providing clients and customers with beautiful reports and analytics, business will easily increase their loyalty. The system helps to grow by ...
Read moreCommon Features
-
Client Management (Customer)
-
Customer Engagement
-
Dashboard
+ 3 more
Unique Features
-
Reporting
-
Alerts
Pricing
Starts from $1,150/Month
Gainsight CS
Maximizing customer success, one interaction at a time.
Add to compare
What is Gainsight CS?
Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as onboarding, retention, and support. With customizable surveys, automated reminders, and advanced text analytics, ...
Read moreCommon Features
-
Retention Tracking
-
Customer Engagement
Unique Features
-
Onboarding
-
Text Analytics
-
Reminders
+ 2 more
Pricing
Gainsight CS offers custom pricing plan
Freshdesk Customer Success
Retain and delight customers with Freshdesk Customer Success.
Add to compare
What is Freshdesk Customer Success?
Introducing Freshdesk Customer Success – the ultimate solution for businesses looking to win and retain customers. This powerful customer success management software is designed specifically for software and subscription companies, helping them to prevent customer churn and strengthen ...
Read moreCommon Features
-
Retention Tracking
-
Customer Engagement
-
Customer Tracking
+ 1 more
Unique Features
-
Real-time Dashboard
Pricing
Starts from $79/User/Month when Billed Yearly
/logo_1689568035.883892.png){kind=logo}
Freshdesk Customer Success (Formely Freshsuccess)
Empowering businesses to succeed with their customers.
Add to compare
What is Freshdesk Customer Success (Formely Freshsuccess)?
Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships with their customers. Designed specifically for customer success teams, it enables the standardization of ...
Read moreCommon Features
-
Retention Tracking
-
Customer Tracking
Unique Features
-
Customer Feedback
-
Real-time Sync
-
Analytics
Pricing
Starts from $79/User/Month
Quality Driven Software
Streamlining quality for professional service firms.
Add to compare
What is Quality Driven Software?
Quality Driven Software is a customer and project management software for professional services firms. It helps firms to organize their projects, documents and notes in a very easy way. This way, they can easily provide support to their clients and prioritize requests and bugs so they can focus ...
Read moreCommon Features
-
Client Management (Customer)
Unique Features
-
Project Management
-
Document Management
-
Prioritization
+ 1 more
Pricing
Starts from $29/Month
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
