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Planhat - Customer Success Software

Top 10 Planhat Alternatives 2026

Empowering customer success with data-driven insights.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Alerts
  • Client Management (Customer)
  • Customer Data
  • Customer Engagement

Pricing

  • Starts from $1,150/Month

See Plans & Pricing

Planhat is a Customer Success Software platform with a user rating of 4.7★ based on 335 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Customer Success Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

Planhat vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
Planhat CurrentCustomer Success Software$1,1504.7 ★✗ No
TotangoCustomer Success SoftwareCustom pricing4.6 ★✗ No
CatalystCustomer Success SoftwareCustom pricing4.6 ★✗ No
ClientSuccessCustomer Success SoftwareCustom pricing4.8 ★✗ No
KaptaCustomer Success Software$1,0005.0 ★✗ No
ChurnZeroCustomer Success SoftwareFree trial4.9 ★✓ Yes

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Planhat rating: 4.7 ★Starting from $1,15010 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top Planhat alternatives as of October 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Totango - Customer Success Software

Totango

Empowering businesses for customer success.

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✦ Editor’s Pick

What is Totango?

Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve customer satisfaction rates, identify key accounts, and grow revenue faster than ever before. With ...

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Common Features

  • Customer Engagement

  • Client Management (Customer)

  • Segmentation

+ 3 more

Unique Features

  • Customer Tracking

  • Retention Tracking

Pricing

Totango offers custom pricing plan

Catalyst - Customer Success Software

Catalyst

Empower your sales and delight your customers.

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4.6

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What is Catalyst?

Catalyst is a customer success software suite that helps to sell more, up-sell and cross-sell, and retain customers for longer with a single solution. Granular control over the sales process provides a 360-degree view of customers who can be re-engaged through messages, newsletters, product ...

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Common Features

  • Client Management (Customer)

  • Customer Data

  • Customer Engagement

+ 3 more

Unique Features

  • Retention Tracking

  • Task Management

Pricing

Catalyst offers custom pricing plan

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ClientSuccess - Customer Success Software

ClientSuccess

Success starts with ClientSuccess.

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⭐ Higher rated than Planhat

What is ClientSuccess?

Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pain points. It automatically tracks conversations, sends personalized ...

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Common Features

  • Client Management (Customer)

  • Customer Engagement

  • Dashboard

+ 1 more

Unique Features

  • Customer Tracking

  • Retention Tracking

Pricing

ClientSuccess offers custom pricing plan

Kapta - Customer Success Software

Kapta

Transform client connections with Kapta.

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5.0

(20)

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⭐ Higher rated than Planhat

What is Kapta?

Introducing Kapta - a revolutionary Key Account Management platform designed to transform client relationships. Our proven methodology combined with intuitive technology accelerates and supports your efforts every step of the way. Kapta goes beyond just managing accounts and helps you build and ...

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Common Features

  • Client Management (Customer)

  • Customer Engagement

  • Dashboard

+ 1 more

Unique Features

  • Customer Tracking

  • Task Management

  • Customer Feedback

Pricing

Starts from $1,000/Month

ChurnZero - Customer Success Software

ChurnZero

Maximize customer value with ChurnZero.

Start Free Trial

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⭐ Higher rated than Planhat

What is ChurnZero?

ChurnZero is a customer success software that helps SaaS companies increase customer lifetime value. It automatically track customer experience through NPS, MQL, SQL, renewal surveys and integration with CRMs to determine how valuable they are. ChurnZero provides tools for customer success, ...

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Common Features

  • Customer Engagement

  • Client Management (Customer)

  • Segmentation

+ 1 more

Unique Features

  • Retention Tracking

  • Customer Tracking

  • Feedback Management

+ 1 more

Pricing

Free Trial available

ChurnZero offers custom pricing plan

Strikedeck - Customer Success Software

Strikedeck

Empowering Your Customer Success Journey

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4.5

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What is Strikedeck?

Introducing Strikedeck, the ultimate customer success platform with a promise to guide you through your journey. Powered by machine learning and predictive analytics, Strikedeck offers unrivaled insights and alerts on customer health, engagement, and sentiment. Connect with your customers like ...

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Common Features

  • Customer Engagement

  • Alerts

  • Workflow Management

+ 1 more

Unique Features

  • Machine Learning

  • Sentiment Analysis

  • Customer Tracking

+ 1 more

Pricing

Free Trial available

Strikedeck offers custom pricing plan

Froged - Customer Success Software

Froged

Empowering businesses with advanced customer support.

Start Free Trial

4.3

(6)

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Free plan available

What is Froged?

Froged is web-based customer support software designed for small to medium sized businesses. Unlike other web-based helpdesk solutions, Froged goes beyond the call of duty with industry standard reporting tools and customizable reporting dashboards. Also check out add-ons for more capabilities, ...

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Common Features

  • Customer Engagement

  • Reporting

  • Dashboard

+ 1 more

Unique Features

  • Live Chat

  • Chat (Messaging)

  • Customer Support

+ 1 more

Pricing

Free Trial available

Akita - Customer Success Software

Akita

Streamline your customer success with Akita.

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4.0

(1)

Add to compare

What is Akita?

Akita is a free, open source Customer Success platform for managing support and sales operations within an organization. It features unlimited agents and live chat, lead capture and email automation, customer lifecycle and escalation management and user and account relationship management. It ...

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Common Features

  • Client Management (Customer)

  • Customer Engagement

  • Segmentation

Unique Features

  • Customer Tracking

Pricing

Starts from $160/Month when Billed Yearly

CrowdPower - Customer Success Software

CrowdPower

Boost sales and engage customers with CrowdPower AI.

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5.0

(2)

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⭐ Higher rated than Planhat

What is CrowdPower?

CrowdPower offers an automated solution for targeting customers and boosting sales. Integrate this powerful solution into any website with a few lines of code and start taking advantage of Segment dashboard features. Monitor user activity and use simple “if this, then that” automations to ...

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Common Features

  • Customer Engagement

  • Segmentation

  • Alerts

Unique Features

  • Customer Tracking

  • Seamless Integration

Pricing

Free Trial available

Starts from $48/Month when Billed Yearly

STAMP - Customer Success Software

STAMP

Maximize retention and nurture lasting relationships.

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4.5

(11)

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What is STAMP?

STAMP, the ultimate Retention Automation platform, is a powerful tool designed to enhance B2B customer satisfaction. With its advanced capabilities, it empowers businesses to effectively track and improve customer sentiment, resulting in higher retention rates and recurring revenue. By ...

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Common Features

  • Customer Engagement

  • Client Management (Customer)

  • Dashboard

Unique Features

  • Sentiment Analysis

  • Retention Tracking

  • Feedback Management

+ 1 more

Pricing

STAMP offers custom pricing plan

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].