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Planhat - Customer Success Software

Planhat Alternatives and Competitors

Empowering customer success with data-driven insights.

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Pricing

  • Starts from $1,150/Month

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List of the Top Planhat alternatives as of June 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Gainsight CS - Customer Success Software

Gainsight CS

Maximizing customer success, one interaction at a time.

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Product Description

Introducing Gainsight CS, the ultimate solution for customer success! This all-in-one platform analyzes customer interactions across multiple channels, streamlining processes such as onboarding, retention, and support. With customizable surveys, automated reminders, and advanced text analytics, ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Gainsight CS offers custom pricing plan

Freshdesk Customer Success - Customer Success Software

Freshdesk Customer Success

Retain and delight customers with Freshdesk Customer Success.

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Product Description

Introducing Freshdesk Customer Success – the ultimate solution for businesses looking to win and retain customers. This powerful customer success management software is designed specifically for software and subscription companies, helping them to prevent customer churn and strengthen ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $79/User/Month when Billed Yearly

Freshdesk Customer Success (Formely Freshsuccess) - Customer Success Software

Freshdesk Customer Success (Formely Freshsuccess)

Empowering businesses to succeed with their customers.

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Product Description

Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships with their customers. Designed specifically for customer success teams, it enables the standardization of ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $79/User/Month

7.2

Spot Score

Catalyst - Time Tracking Software

Catalyst

Achieve peak productivity with Catalyst's advanced customer success tools.

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Product Description

Catalyst is the perfect solution for companies looking to supercharge their productivity. It offers advanced customer success capabilities with modern technology, a sleek design, and an intuitive user experience. Combining accounts, opportunities and reports into a single place, Catalyst ...

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Common Features

No common features

Unique Features

  • Automatic Time Capture

  • Billing and Invoicing

Pricing

Free Trial available

Catalyst offers custom pricing plan

Frequently Asked Questions (FAQs)

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Popular alternatives include Gainsight CS, Freshdesk Customer Success, Freshdesk Customer Success (Formely Freshsuccess), Catalyst and undefined.

Tools like Churned, Churn Solution, Erxes XM for SaaS, SuccessBoard and 2 Steps are best for small businesses for Customer Success Software.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].