
Top 10 PERSA Alternatives 2026
Revolutionize your customer experience with PERSA's live video platform.
Trusted by 2M+ software buyers annually.
Main Features
- AI Optimization
- Audio Video Conferencing
- Chat (Messaging)
- Live Chat
Pricing
PERSA offers custom pricing plan
Free Trial available
PERSA is a Live Chat Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
PERSA vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Live Chat Software | Free trial | No reviews | ✓ Yes | |
| Live Chat Software | Custom pricing | No reviews | ✗ No | |
| Live Chat Software | $540 | 5.0 ★ | ✗ No | |
| Live Chat Software | Free plan available | 4.7 ★ | ✓ Yes | |
| Live Chat Software | $199 | 5.0 ★ | ✓ Yes | |
| Live Chat Software | Free trial | 4.9 ★ | ✓ Yes |
Showing 1-10 out of 10

List of the Top PERSA alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore

ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
No common features
Unique Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Pricing
ZoomInfo Chat offers custom pricing plan
8.1
SpotScore

iAdvize — from $540 · 5★
Empower your digital experience with human connections.
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What is iAdvize?
iAdvize is a chat software platform that empowers over 2000 brands across more than 100 countries to add a human touch to their digital experiences at scale. With the use of messaging, a communication channel used by billions of people, iAdvize helps you maintain personal connections with your ...
Read moreWhat reviewers like about iAdvize
- Human touch in digital experiences
- On-demand professional community
- Customizable options
Where iAdvize falls short
- Potentially high costs
- Complex setup
- Limited automation features
Common Features
-
Video Chat
Unique Features
-
Visitor Targeting
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Transfers
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Co-Browsing
+ 6 more
Pricing
Starts from $540/month when yearly
7.7
SpotScore

Tiledesk — 4.67★
Boost your support capacity with AI chatbots.
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What is Tiledesk?
Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let them independently handle customer inquiries. This results in achieving ...
Read moreWhat reviewers like about Tiledesk
- AI-powered chatbot creation
- Drag-and-drop interface
- Customizable AI agents
Where Tiledesk falls short
- Steep learning curve for beginners
- Limited pre-built templates
- Requires technical knowledge for advanced features
Common Features
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Live Chat
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Chat (Messaging)
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AI Optimization
Unique Features
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Shortcut Messages
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Persistent Chat
-
Knowledge Database
+ 115 more
Pricing
Free Trial available, Try Now
Tiledesk offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.2
SpotScore

DeskMoz — from $199 · 5★
Engage, convert, and grow with DeskMoz.
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What is DeskMoz?
Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...
Read moreWhat reviewers like about DeskMoz
- 24/7 support availability
- User-friendly chat platform
- Personalized dashboard
Where DeskMoz falls short
- Limited customization options
- Analytics features need improvement
- Pricing may be high for small businesses
Common Features
No common features
Unique Features
-
Visitor Targeting
-
Knowledge Database
-
Co-Browsing
+ 1 more
Pricing
Free Trial available
Starts from $199/Month
7.8
SpotScore

Melu Managed Live Chat — 4.91★
Convert visitors into sales with secure live chat.
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What is Melu Managed Live Chat?
Melu is a managed live chat software that helps convert website visitors into leads and sales in no time! Enjoy top-notch customer service with 256-bit encryption for all chat sessions, ensuring your visitors' personal data is always secure. Receive an email notification as soon as a chat ...
Read moreWhat reviewers like about Melu Managed Live Chat
- Managed service for leads
- 256-bit encryption
- Instant email notifications
Where Melu Managed Live Chat falls short
- Limited customization options
- Higher cost for small businesses
- Dependency on service quality
Common Features
No common features
Unique Features
-
Visitor Targeting
-
Transfers
-
Persistent Chat
+ 3 more
Pricing
Free Trial available
Melu Managed Live Chat offers custom pricing plan
8.5
SpotScore

Bold360 — 3.65★
Transforming customer support with AI-driven chat.
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What is Bold360?
Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized approach to customer engagement on websites. It also features a highly integrated chatbot that simplifies ...
Read moreWhat reviewers like about Bold360
- Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
- Surfaces useful visitor context like region, contact details, page viewed, and initial question.
- User-friendly, easy-to-learn interface that new hires can master quickly.
Where Bold360 falls short
- Several reviewers say the UI is dated and needs work.
- Some report it isn't scalable or well-suited to modern responsive websites.
- Customer service drew strongly negative feedback from a few users.
Common Features
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Video Chat
Unique Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Pricing
Bold360 offers custom pricing plan
7.8
SpotScore

Channel.io — from $30 · 4.81★
Connect with customers, drive growth, and engage effortlessly.
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What is Channel.io?
Channel.io enables businesses to foster customer-centric conversations and experiences. It's an efficient solution that helps to bridge the gap between customers, visitors, and company initiatives. With this complete package, businesses can build relationships, manage the customer journey, and ...
Read moreWhat reviewers like about Channel.io
- Comprehensive customer engagement
- Multi-channel communication
- CRM integration
Where Channel.io falls short
- Can be overwhelming for new users
- Limited analytics features
- Pricing may be high for startups
Common Features
No common features
Unique Features
-
Visitor Targeting
-
Shortcut Messages
-
Persistent Chat
+ 1 more
Pricing
Free Trial available
Starts from $30/Month when Billed Yearly, also offers free forever plan
8.0
SpotScore

BigRadar — from $39 · 4.75★
Stay connected with BigRadar's automated conversations.
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What is BigRadar?
BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging activities and ensure that no message goes unanswered. Plus, with the ability to preset campaigns and ...
Read moreWhat reviewers like about BigRadar
- Advanced messaging platform
- Campaign scheduling
- User-friendly interface
Where BigRadar falls short
- Limited integrations
- No mobile app
- Basic analytics features
Common Features
No common features
Unique Features
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Visitor Targeting
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Shortcut Messages
-
Persistent Chat
+ 2 more
Pricing
Free Trial available
Starts from $39/Month
8.9
SpotScore

Zoho SalesIQ — from $7 · 4.42★
Revolutionize your customer engagement.
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What is Zoho SalesIQ?
Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...
Read moreWhat reviewers like about Zoho SalesIQ
- Integrates with other Zoho products including CRM, Desk, and Campaigns.
- Includes visitor tracking, live chat, and automation tools.
- Affordable pricing and accessibility make it suitable for small and medium-sized businesses.
Where Zoho SalesIQ falls short
- Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
- Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
- Full feature utilization requires training; newcomers may find the tool complex.
Common Features
No common features
Unique Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Pricing
Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
9.0
SpotScore

Formilla.com — from $23.99 · 4.5★
Maximize customer engagement and generate leads effortlessly.
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What is Formilla.com?
Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...
Read moreWhat reviewers like about Formilla.com
- Multi-language support
- Lead tracking
- Customizable themes
Where Formilla.com falls short
- Limited advanced features
- Basic analytics
- Integration challenges
Common Features
No common features
Unique Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Pricing
Free Trial available
Starts from $23.99/Month when Billed Yearly, also offers free forever plan
How PERSA competitors stack up
Across Live Chat Software, 10 products compete directly with PERSA. The strongest overlap is with ZoomInfo Chat, iAdvize and Tiledesk. Each is compared against PERSA on rating, pricing and feature coverage below.
Sites and apps like PERSA
Searches for "sites like PERSA" and "apps like PERSA" land on the same set of options as "PERSA alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each made our PERSA alternatives list
Human touch in digital experiences
Watch for: Potentially high costs
AI-powered chatbot creation
Watch for: Steep learning curve for beginners
24/7 support availability
Watch for: Limited customization options
Managed service for leads
Watch for: Limited customization options
Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
Watch for: Several reviewers say the UI is dated and needs work.
Comprehensive customer engagement
Watch for: Can be overwhelming for new users
Integrates with other Zoho products including CRM, Desk, and Campaigns.
Watch for: Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
Why teams look for a PERSA alternative
Teams rarely leave PERSA without a reason — usually it's one of these:
- Requires good internet connection
- May need technical setup
- Limited to live interactions
How to compare PERSA alternatives
Comparing pricing, ratings, and strengths across the 10 alternatives: 7 offer a free tier; and iAdvize is the highest rated at 5★ across 20 reviews.
How we decide the order.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
