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ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus Alternatives with Better Features

Solving IT problems, keeping businesses running smoothly.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Asset Management
  • Contract (SLA Management)
  • Incident Management
  • Knowledge Base

Pricing

  • ManageEngine ServiceDesk Plus offers custom pricing plan

  • Free Trial available

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Alternatives of ManageEngine ServiceDesk Plus with

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ManageEngine ServiceDesk Plus rating: 4.25 alternatives foundBuyers compare 3–5 alternatives before deciding.

Showing 1-5 out of 5

Top rated

List of the Top ManageEngine ServiceDesk Plus alternatives as of June 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Jira Service Desk - Service Desk Software

Jira Service Desk

Efficiently manage service requests with ease.

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✦ Editor’s PickFree plan available

What is Jira Service Desk?

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...

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Common Features

  • Self Service Portal

  • Live Chat

  • Asset Management

Unique Features

  • Customer Support

  • Ticket Management

  • Social Media Integration

+ 2 more

Pricing

Free Trial available, Try Now

Starts from $20/user/month when monthly, also offers free forever plan

9.5

Spot Score

Freshdesk - Help Desk Software

Freshdesk

Empower your support team to excel.

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Free plan available

What is Freshdesk?

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...

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Common Features

  • Incident Management

  • Knowledge Base

  • Contract (SLA Management)

+ 2 more

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 8 more

Pricing

Free Trial available, Try Now

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.7

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

Efficient support for all your business needs.

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⭐ Higher rated than ManageEngine ServiceDesk Plus

What is Zoho Desk?

Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage unlimited agents efficiently while providing customizable templates to streamline ticket responses. ...

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Common Features

  • Incident Management

  • Knowledge Base

  • Contract (SLA Management)

+ 2 more

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 19 more

Pricing

Free Trial available, Try Now

Starts from $7/user/month when yearly

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

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4.3

(25)

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⭐ Higher rated than ManageEngine ServiceDesk Plus

What is HelpDesk?

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

  • Incident Management

  • Knowledge Base

  • Contract (SLA Management)

+ 2 more

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 7 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

7.6

Spot Score

Sitehelpdesk - Help Desk Software

Sitehelpdesk

Efficient support solutions for every help desk team.

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4.0

(2)

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What is Sitehelpdesk?

Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...

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Common Features

  • Knowledge Base

  • Contract (SLA Management)

  • Self Service Portal

Unique Features

  • Customizable Branding

  • Ticket Management

  • Automated Routing

+ 1 more

Pricing

Sitehelpdesk offers custom pricing plan

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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