ManageEngine ServiceDesk Plus Alternatives with Better Features
Solving IT problems, keeping businesses running smoothly.
Main Features
- Asset Management
- Contract (SLA Management)
- Incident Management
- Knowledge Base
Pricing
ManageEngine ServiceDesk Plus offers custom pricing plan
Free Trial available
Showing 1-6 out of 6
List of the Top ManageEngine ServiceDesk Plus alternatives as of August 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
SolarWinds Service Desk
Streamline IT service management with SolarWinds.
Add to compare
What is SolarWinds Service Desk?
SolarWinds Service Desk is an IT service management platform for corporate IT teams handling incident tracking, service request fulfillment, and change management. Its self-service portal lets end users resolve common issues without opening tickets, reducing the manual workload on IT staff. It ...
Read moreCommon Features
-
Self Service Portal
-
Incident Management
-
Asset Management
+ 2 more
Unique Features
-
Ticket Management
-
Ticketing System
-
Workflow Management
Pricing
Free Trial available, Try Now
Starts from $19/User/Month
Jira Service Desk
Efficiently manage service requests with ease.
Add to compare
What is Jira Service Desk?
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
Read moreCommon Features
-
Self Service Portal
-
Live Chat
-
Asset Management
Unique Features
-
Customer Support
-
Ticket Management
-
Social Media Integration
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $20/user/month when monthly, also offers free forever plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.5
SpotScore
Freshdesk
Empower your support team to excel.
Add to compare
What is Freshdesk?
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
-
Incident Management
-
Knowledge Base
-
Contract (SLA Management)
+ 2 more
Unique Features
-
Social Media Integration
-
Multi-Channel Communication
-
Macros (Templated Responses)
+ 8 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.7
SpotScore
Zoho Desk
Efficient support for all your business needs.
Add to compare
What is Zoho Desk?
Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage unlimited agents efficiently while providing customizable templates to streamline ticket responses. ...
Read moreCommon Features
-
Incident Management
-
Knowledge Base
-
Contract (SLA Management)
+ 2 more
Unique Features
-
Social Media Integration
-
Multi-Channel Communication
-
Macros (Templated Responses)
+ 19 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
9.4
SpotScore
HelpDesk
Streamline customer support and boost team productivity.
Add to compare
What is HelpDesk?
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
-
Incident Management
-
Knowledge Base
-
Contract (SLA Management)
+ 2 more
Unique Features
-
Social Media Integration
-
Multi-Channel Communication
-
Macros (Templated Responses)
+ 7 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
7.6
SpotScore
Sitehelpdesk
Efficient support solutions for every help desk team.
Add to compare
What is Sitehelpdesk?
Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...
Read moreCommon Features
-
Knowledge Base
-
Contract (SLA Management)
-
Self Service Portal
Unique Features
-
Customizable Branding
-
Ticket Management
-
Automated Routing
+ 1 more
Pricing
Sitehelpdesk offers custom pricing plan
Compare ManageEngine ServiceDesk Plus with alternatives
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].