Top 10 ManageEngine ServiceDesk Plus Alternatives 2026
Solving IT problems, keeping businesses running smoothly.
Main Features
- Asset Management
- Contract (SLA Management)
- Incident Management
- Knowledge Base
Pricing
ManageEngine ServiceDesk Plus offers custom pricing plan
Free Trial available
ManageEngine ServiceDesk Plus is a Service Desk Software platform with a user rating of 4.3★ based on 151 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Service Desk Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
ManageEngine ServiceDesk Plus vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| ManageEngine ServiceDesk Plus Current | Service Desk Software | Free trial | 4.3 ★ | ✓ Yes |
 Halo Service Desk | Service Desk Software | $40 | 4.6 ★ | ✓ Yes |
 InvGate Service Desk | Service Desk Software | Free trial | 4.5 ★ | ✓ Yes |
 Incident IQ | Service Desk Software | Custom pricing | 4.6 ★ | ✗ No |
 Service Creatio | Service Desk Software | $45 | 4.6 ★ | ✓ Yes |
 iSupport Software | Service Desk Software | Custom pricing | 4.2 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top ManageEngine ServiceDesk Plus alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Halo Service Desk
Effortlessly manage IT support with Halo.
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What is Halo Service Desk?
Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of capabilities that makes it easy for agents to deliver fast, first call resolution while improving customer ...
Read moreCommon Features
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Incident Management
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Self Service Portal
-
Knowledge Base
+ 2 more
Unique Features
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Ticket Management
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Ticketing System
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Workflow Management
Pricing
Free Trial available
Starts from $40/User/Month
InvGate Service Desk
Streamlining service operations, one ticket at a time.
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What is InvGate Service Desk?
InvGate Service Desk is an IT service desk platform with e-ticketing, helpdesk, inventory management, and customizable reporting. It provides end-to-end support for customer-facing and internal service operations for businesses and organizations of any size.
Read moreCommon Features
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Self Service Portal
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Knowledge Base
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Asset Management
+ 2 more
Unique Features
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Ticket Management
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Reports
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Workflow Management
Pricing
Free Trial available, Try Now
InvGate Service Desk offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
Incident IQ
Revolutionize your help desk experience.
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What is Incident IQ?
Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st century. Built upon an intuitive workflow, Incident IQ keeps customers happy and partners informed with a ...
Read moreCommon Features
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Incident Management
-
Asset Management
-
Self Service Portal
+ 1 more
Unique Features
-
Ticket Management
-
Ticketing System
-
Workflow Management
+ 1 more
Pricing
Incident IQ offers custom pricing plan
Service Creatio
Streamline your service requests with ease.
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What is Service Creatio?
Service Creatio is a no-code service desk platform for IT and customer support teams that need automated ticket routing, escalation rules, and knowledge base integration without custom development. It includes a no-code process designer, but teams with limited technical configuration experience ...
Read moreCommon Features
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Knowledge Base
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Self Service Portal
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Incident Management
+ 1 more
Unique Features
-
Ticket Management
-
Ticketing System
-
Workflow Management
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $45/User/Month
iSupport Software
Streamline IT support and customer service processes.
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What is iSupport Software?
iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this solution enables users to manage Incidents, Problems, Change Requests, CMDBs, Knowledge Bases, Assets, ...
Read moreCommon Features
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Incident Management
-
Knowledge Base
-
Asset Management
+ 1 more
Unique Features
-
Ticket Management
-
Workflow Management
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Customization
+ 1 more
Pricing
iSupport Software offers custom pricing plan
ServicePRO
Efficiently manage your field service operations.
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What is ServicePRO?
ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process requests, book service appointments, communicate with customers via phone & email, and even access product ...
Read moreCommon Features
-
Self Service Portal
-
Knowledge Base
-
Incident Management
+ 1 more
Unique Features
-
Ticket Management
-
Workflow Management
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Reports
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $22/User/Month
Track-It
Efficient solutions for your IT management needs.
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What is Track-It?
Enhance your help desk and IT asset management operations with Track-It - the ultimate solution for small to medium-sized businesses. Trusted by over 50,000 customer sites worldwide, Track-It goes beyond just being a help desk software. It offers a comprehensive suite of integrated IT ...
Read moreCommon Features
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Asset Management
-
Self Service Portal
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Knowledge Base
+ 1 more
Unique Features
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Ticket Management
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Ticketing System
-
Reports
+ 1 more
Pricing
Track-It offers custom pricing plan
Web+Center
Streamline customer support with open-source help desk.
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What is Web+Center?
Web+Center provides an open-source, web-based help desk platform specifically designed to run on any device, including laptops, Macs, tablets, and mobile phones. With access to 100% of the source code, organizations can customize their experience to suit their unique business needs, such as IT ...
Read moreCommon Features
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Asset Management
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Self Service Portal
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Knowledge Base
Unique Features
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Customer Support
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Ticket Management
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Customization
Pricing
Starts from $400License Key
Vertask
Streamline your service desk with Vertask.
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What is Vertask?
Vertask is an affordable and flexible service desk software that is designed to help optimize and accelerate any business providing services. Vertask's powerful ITIL-based knowledge management framework, Suite of Service Desk Applications, and Real Time Reporting enable you to take service desk ...
Read moreCommon Features
-
Knowledge Base
-
Self Service Portal
-
Incident Management
Unique Features
-
Ticket Management
-
Reports
-
Customization
Pricing
Free Trial available, Try Now
Starts from $5/Month, also offers free forever plan
Symantec ServiceDesk
Efficiently manage customer service and IT requests.
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What is Symantec ServiceDesk?
ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work orders, change orders, materials and document management. ServiceDesk Plus is ...
Read moreCommon Features
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Incident Management
-
Knowledge Base
-
Self Service Portal
Unique Features
-
Ticket Management
-
Workflow Management
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Document Management
Pricing
Symantec ServiceDesk offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
