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9.8

Spot Score

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Detailed Review of Jira - Product Management Software Software 2025

Efficiently plan, track, and launch your projects.

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Starts from $6.25/User/Month when Billed Yearly, also offers free forever plan

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Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and launch world-class products. From simple projects to cross-functional launches, Jira is the tool to bring big ideas to life. It empowers marketing teams to drive successful campaigns from ideation to execution.

Pricing

  • Starts from $6.25/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

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Jira was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who Should Use Jira?

  • employee count

    Employee count: 50 to 5,000 employees

  • industries

    Industries: SaaS, Consulting, Fintech, Martech, and Revtech

  • Job titles

    Job Titles: Project Managers, Software Developers, Agile Coaches, Product Owners, and QA Engineers

What are the key benefits of using Jira?

  • Streamlined Project Management: With Jira, teams can effortlessly plan, track, and manage projects in one centralized platform. You'll find that it enhances collaboration and ensures everyone is on the same page.

  • Customizable Workflows: Jira offers the flexibility to tailor workflows according to your team's unique processes. This adaptability means you can optimize productivity without compromising your established practices.

  • Real-Time Reporting & Analytics: Managers will appreciate Jira’s powerful reporting features, providing valuable insights into project progress and team performance. These metrics enable informed decision-making and strategic planning.

Explanation of Jira Key Features

  • Bug Tracking

    Jira offers robust Bug Tracking capabilities that enable teams to identify, record, prioritize, and resolve software defects throughout the development cycle. With customizable workflows and detailed reporting, users can monitor bug statuses, assign responsibilities, and track resolutions. This ensures timely fixes, improves product quality, and fosters accountability within cross-functional teams operating in agile or traditional development environments.

  • Dashboard

    Jira’s Dashboard feature provides a centralized, customizable interface where users can view real-time project metrics, team activities, and task statuses. It allows users to configure widgets for burndown charts, issue statistics, sprint progress, and more. Dashboards help stakeholders and team members maintain transparency, streamline reporting, and quickly assess project health, performance trends, and bottlenecks across product initiatives.

  • Feedback Management

    In Jira, Feedback Management is integrated through issue tracking and external plugins, enabling teams to gather, organize, and prioritize user feedback across channels. Product managers can convert feedback into actionable tasks or feature requests, linking them to development backlogs. This streamlines the response to user needs, aligns product improvements with customer expectations, and enhances the overall user experience through iterative development.

  • Guest Sharing

    Jira supports Guest Sharing by allowing controlled access to boards, issues, and dashboards for external collaborators. Through permission settings and role-based access, stakeholders such as clients, contractors, or partners can participate without compromising security. This facilitates transparency, encourages cross-team feedback, and enables efficient collaboration with individuals who are not part of the core Jira user base.

  • Idea Management

    Jira enables effective Idea Management by capturing innovative inputs as issues or epics that can be evaluated, discussed, and prioritized. Ideas can originate from users, stakeholders, or internal teams, and are systematically tracked using custom fields and workflows. This structured approach promotes collaborative innovation, ensures alignment with product goals, and helps organizations turn raw ideas into valuable features or solutions.

  • Kanban Board

    Jira’s Kanban Board visualizes workflows through customizable columns representing task statuses, making it easy for teams to manage continuous delivery. Each card reflects a task or issue, with real-time updates showing progress. This method supports lean project management, limits work in progress, and helps teams optimize productivity by maintaining focus and flow across development pipelines.

  • Product Roadmaps

    Jira offers Product Roadmaps to help teams plan, visualize, and communicate long-term product strategies and timelines. These interactive timelines display initiatives, releases, and dependencies across multiple projects. Roadmaps keep stakeholders aligned, aid in scenario planning, and ensure that development efforts support broader business objectives. They can be updated dynamically to reflect changes in scope or market needs.

  • Release Management

    Jira’s Release Management features facilitate the planning, coordination, and tracking of software releases across environments. Teams can assign issues to specific versions, monitor release readiness, and generate changelogs. Integration with build and deployment tools ensures smooth automation. This process enhances transparency, reduces risks, and helps deliver high-quality software efficiently by keeping all release-related tasks organized.

  • Requirement Management

    Jira supports Requirement Management through custom issue types, structured hierarchies, and integrations with tools like Confluence. Users can define, track, and validate product requirements from initial concept to implementation. Traceability between requirements and development tasks ensures coverage, alignment, and compliance, making it easier to manage complex product specifications and verify that features meet stakeholder needs.

  • Resource Management

    While Jira’s core does not include native Resource Management, it supports this capability through plugins and integrations. Teams can allocate workloads, track availability, and balance capacity across individuals or groups. This visibility helps managers prevent overloading, identify bottlenecks, and optimize team efficiency, enabling better planning and sustainable project execution across dynamic development environments.

  • Strategic Planning

    Jira empowers Strategic Planning through the use of roadmaps, OKRs (Objectives and Key Results), and high-level issue hierarchies like epics and initiatives. These tools help organizations define long-term goals, align project backlogs with business priorities, and monitor progress toward strategic outcomes. Integration with reporting and dashboard tools enhances transparency and supports data-driven decision-making across leadership teams.

  • Task Prioritization

    Task Prioritization in Jira is managed using ranking, labels, custom fields, and backlog grooming. Teams can sort tasks by business value, urgency, dependencies, or effort. Tools like drag-and-drop prioritization and weighted scoring help ensure that the most critical tasks are addressed first. This enhances team focus, ensures alignment with goals, and supports agile sprint planning.

  • Workflow Management

    Jira’s Workflow Management allows teams to create, customize, and automate issue workflows using visual editors. Each workflow defines status transitions, conditions, and actions for issues, enabling structured and consistent processes. This ensures that tasks follow an approved path from creation to completion, improving traceability, accountability, and process adherence in product development and delivery pipelines.

What is the pricing of Jira?

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Free Trial

  • Yes, It's available

Jira Pricing

  • Starts from $6.25/User/Month when Billed Yearly

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription /Quotation Based )

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Screenshots of the Jira Pricing Page

Disclaimer: Pricing information for Jira is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Jira?

  • Users may seek alternatives to Jira due to its complexity, particularly for smaller teams or projects that require a more straightforward, user-friendly interface without the steep learning curve associated with Jira's extensive features.

  • Budget constraints can drive users to consider alternatives, as some options offer similar functionalities at a lower cost, making them more accessible for startups or smaller organizations with limited resources.

  • Teams might look for solutions that better integrate with their existing tools and workflows, as Jira's integration capabilities can sometimes be limited or cumbersome compared to other platforms designed for seamless connectivity.

  • Organizations that prioritize agile methodologies may prefer alternatives that offer more flexibility and customization in their workflows, allowing teams to adapt processes quickly without the rigid structure that Jira imposes.

  • Users may also explore alternatives for enhanced customer support and community engagement, as some platforms provide more responsive assistance and active user forums, fostering a collaborative environment for problem-solving.

Jira Reviews & Ratings

4.4

Very Good

Based on 17380 ratings & 1180 reviews

Rating Distribution

Excellent

(1067)

Very Good

(97)

Good

(11)

Poor

(1)

Terible

(4)

Expert's Review

Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology support, making it a prime choice for implementing Scrum and Kanban practices effectively. The platform's ability to create detailed dashboards, track tasks accurately, ...Read more

What are the Pros and Cons of Jira?

  • Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards.

  • Intuitive and easy-to-use interface with great flexibility for customization.

  • Excellent tracking system with accurate notifications for project changes and assignments.

  • Smooth integration with other services and platforms.

  • Newcomers may find the richness of features and customizations complex without proper guidance.

  • Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.

Jira User Review

SK

Sooraj K

02/20/24

5 out of 5

"The Best Project Management Tool"

What do you like best about Jira? Agile Methodology can be best practiced if we are using Jira as the tool. Sprint, Scrum Roles, ceremonies, creation ...

Read more

AU

Anonymous User

01/26/24

5 out of 5

"Good overview for the team backlog and capacity"

What do you like best about Jira? kanban board, great flexibility for tasks as you can add any field that you want What do you dislike about Jira?

AN

Akash N

01/23/24

5 out of 5

"Best tool for project management!"

What do you like best about Jira? The tracking system of Jira is great and accurate. From the start to the end of a project, the platform manages and ...

Read more

DV

Derwin V

01/09/24

5 out of 5

"Jira has been developed to organize the way you report incides every day, enjoy it."

What do you like best about Jira? Jira is one of the most intuitive services ever developed. The easier implementation on your daily basis is amazing. ...

Read more

Jira Customers

Cisco-logo

Cisco

ebay-logo

ebay

Square-logo

Square

spotify-logo

spotify

Jira Support Options

Contact

+61 2 9262 1443

Customer Service

24/7 (Live rep)

Online

Location

Sydney, Australia

Reach out to Jira Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Jira is a Product Management Software. Jira offers Idea Management, Product Roadmaps, Task Prioritization, Guest Sharing, Kanban Board and many more functionalities.

Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban and KanbanFlow.

Yes, Jira provides API.

Yes, Jira provides a mobile app.

Jira is located in Sydney, Australia

Jira offers Free Trial, Freemium, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Jira as of now.

The starting price of Jira is $6.25/User/Month when Billed Yearly

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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