8.0
Spot Score
Effortlessly improve customer service with Helpjuice.
User Ratings
Main Features
Pricing
Starts from $120/Month
Free Trial available
Showing 1-7 out of 7
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.2
Spot Score
RECOMMENDED
Add to compare
Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Macros (Templated Responses)
Customizable Branding
Known Issue Management
+ 3 more
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 20 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.7
Spot Score
RECOMMENDED
Add to compare
Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Macros (Templated Responses)
Customizable Branding
Known Issue Management
+ 3 more
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 18 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
RECOMMENDED
Add to compare
Product Description
Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...
Read moreCommon Features
No common features
Unique Features
Ticketing
Ticketing System
Routing
+ 10 more
Pricing
Free Trial available, Try Now
Starts from $24/month when yearly
7.4
Spot Score
Add to compare
Product Description
Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. ...
Read moreCommon Features
Knowledge Base
Unique Features
Ticket Management
Live Chat
Pricing
Free Trial available
Starts from $19/Month, also offers free forever plan
8.5
Spot Score
Add to compare
Product Description
Kiodesk is an online help desk software designed for small to mid-size businesses. Features include help desk ticketing system, database of customer purchase history, task tracking system, work order management, knowledge base, and more. Kiodesk combines outstanding support with ease of use for ...
Read moreCommon Features
Macros (Templated Responses)
Customizable Branding
Known Issue Management
+ 3 more
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 7 more
7.3
Spot Score
Add to compare
Product Description
HelpHub is a powerful AI-based software designed for managing knowledge base containing unique and original content. Enhance your content with drag-n-drop editor function and personalize it with logo, favicon, your choice of color scheme, and domain name. With this tool, collaboration within ...
Read moreCommon Features
Knowledge Base
Unique Features
Surveys & Feedback
Pricing
Free Trial available, Try Now
Starts from $39/Month when Billed Yearly
Add to compare
Product Description
KnowledgeBase is a powerful software developed for customer service that allows for fast and easy self-service. Our knowledge base articles provide customers with a comprehensive understanding of how to solve their issues. Optimized for SEO, you'll rank higher in search results and attract even ...
Read moreCommon Features
Knowledge Base
Unique Features
Customer Support
Task Prioritization
Pricing
Free Trial available, Try Now
Starts from $59/Month
Stuck on something? We're here to help with all the questions and answers in one place.
Popular alternatives include Zendesk Support, Zoho Desk, Tidio Helpdesk, Support Hub and KnowledgeBase.
Key factors include Macros (Templated Responses), Customizable Branding, Known Issue Management, Knowledge Base, Community Forums and pricing.
Tools like SysAid, LiveAgent, Help Scout, Zoho Desk and Freshdesk are best for small businesses for Help Desk Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
