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Five9 - Contact Center Operations Software

Five9 Alternatives with Better Features

Exceptional customer service, simplified.

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Trusted by 254,745+ software buyers annually.

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  • Five9 offers custom pricing plan

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Five9 rating: 4.13 alternatives foundBuyers compare 3–5 alternatives before deciding.

Showing 1-3 out of 3

Top rated

List of the Top Five9 alternatives as of June 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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✦ Editor’s Pick⭐ Higher rated than Five9

What is Call Center Studio?

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

9.6

Spot Score

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

Customer service made smarter, faster, and better.

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⭐ Higher rated than Five9

What is Salesforce Service Cloud?

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 14 more

Pricing

Free Trial available, Try Now

Starts from $25/user/month when yearly

9.1

Spot Score

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

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Free plan available

What is Freshdesk Contact Center (Formerly Freshcaller)?

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 4 more

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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