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Aptedge

Revolutionize customer care with AI-powered efficiency.

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Aptedge offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Support

FAQs

What is Aptedge?

Affiliate Disclosure

Aptedge is a revolutionary AI-driven solution that harnesses the power of Generative Pre-trained Networks (GPT) to revolutionize customer care. By consolidating knowledge systems and speeding up case resolution times, Aptedge allows companies to optimize their support operations and cut costs. This advanced program is capable of providing precise, timely answers to customer inquiries via GPT and automating numerous tedious tasks—while providing essential data so businesses can pinpoint areas in need of improvement. As a

Pricing

Aptedge offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Aptedge software demo

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Aptedge was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Aptedge Features

Show Feature Explanation

Features Score:

Document Storage

Incident Management

Knowledge Base

Known Issue Management

Live Chat

Macros (Templated Responses)

Self Service Portal

Ticket Management

Aptedge Pricing

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Free Trial

Not available

Aptedge Pricing

Aptedge offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Aptedge

GPT Answer Engine
Edge Automation
Analytics
Improve Resolution Times for Voice and Chat
Proactive Analytics

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Explore in-depth pricing

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Aptedge Reviews & Ratings

Rating Distribution

Excellent

(4)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Isabelle P

09/14/23

4 out of 5

"Great Tool with a lot of Potential for the Future of Customer Support"

What do you like best about AptEdge? Consolidates information from multiple resources into one place known as Edges, and utilizes auto-linking ...

Chris S

09/07/23

4.5 out of 5

"Drives agent efficiency"

What do you like best about AptEdge? I like that Aptedge connects to Jira, Confluence Salesforce, and Knowledge and supplies our agents with relevant ...

Anonymous User

09/07/23

5 out of 5

"Very useful tool!"

What do you like best about AptEdge? This application has transformed the way I find resources and obtain solutions. Very user friendly interface, ...

Sean V

07/06/23

4 out of 5

"AptEdge has made searching multiple platforms a breeze"

What do you like best about AptEdge? I like that I don't have to go to multiple locations to find multiple results. Using AptEdge, I can search Jira, ...

View all Reviews

Aptedge Support

Customer Service

Online

Location

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Aptedge is a Help Desk Software. Aptedge offers Incident Management, Macros (Templated Responses), Document Storage, Ticket Management, Known Issue Management and many more functionalities.

Some top alternatives to Aptedge includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and CustomGPT.

No, Aptedge doesn't provide API.

No, Aptedge doesn't provide mobile app.

Aptedge is located in NA

Aptedge offers Quotation Based pricing model

We don't have information regarding integrations of the Aptedge as of now.

The starting price is not disclosed by Aptedge. You can visit Aptedge pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.