7.8
Spot Score
SeQure Internal Employee Helpdesk Software Review: Is It The Right Help Desk Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2Add to compare
Starts from $19 / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is SeQure Internal Employee Helpdesk Software?
SeQure Internal Employee Helpdesk Software is the perfect solution for managing employee requests and concerns. It features the most user-friendly interface, making it easy for anyone to submit IT or non-IT requests in a matter of seconds. All you have to do is scan an asset label or QR code and then track progress. Enjoy the fastest, simplest way to handle internal inquiries - SeQure Internal Employee Helpdesk!
Pricing
Starts from $19 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
SeQure Internal Employee Helpdesk Software Screenshots
SeQure Internal Employee Helpdesk Software was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SeQure Internal Employee Helpdesk Software
- Team types
- Large Enterprises, Medium Business
Why teams choose SeQure Internal Employee Helpdesk Software
Quick and easy request submission.
User-friendly design enhances accessibility.
Supports both IT and non-IT requests.
Is SeQure Internal Employee Helpdesk Software right for you?
What buyers should know before shortlisting SeQure Internal Employee Helpdesk Software
SeQure Internal Employee Helpdesk Software simplifies the process of managing employee requests with its intuitive interface and quick submission options. It's particularly effective for internal inquiries.
SeQure Internal Employee Helpdesk Software pros and cons
- SeQure Internal Employee Helpdesk Software pros
Quick and easy request submission.
User-friendly design enhances accessibility.
Supports both IT and non-IT requests.
- SeQure Internal Employee Helpdesk Software cons
Limited features for external customer support.
May not scale well for larger teams.
Ready to try it?
Get started with SeQure Internal Employee Helpdesk Software
Start your free trial — no credit card required.
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What is the pricing of SeQure Internal Employee Helpdesk Software?
SeQure Internal Employee Helpdesk Software Pricing Plans
Standard
No. of Tickets you can create: 1000
No. of Categories you can add: 2
Kanban view
Intelligent Ticket Assignment
Service verticals and Sub-categories: 2
Show more +
Professional
Includes features of Standard plan, plus
No. of Tickets you can create: 4000
No. of Categories you can add: 5
Service verticals and Sub-categories: 5
Vendor Tagging
Show more +
Enterprise
Includes features of Professional pla, plus
No. of Tickets you can create: Unlimited
No. of Categories you can add: Unlimited
Service verticals and Sub-categories: Unlimited
Location tagging
Show more +
SeQure Internal Employee Helpdesk Software reviews and ratings
What buyers like
- User-friendly interface
- Quick request submission
- Asset tracking via QR codes
Common complaints
- Limited features for external support
- May lack advanced analytics
- Customization options are minimal
What users are saying
VR
Venkata R
05/30/22
"SeQure Review"
What do you like best about SeQure Internal Employee Helpdesk Software? Automate ticket management system & can easily open tickets with QR scan
What are the features of SeQure Internal Employee Helpdesk Software?
Using escalation alerts, users can create notification rules for primary and custom entities. A few requirements may be included in escalati…
In Incident, you may automate your work flow process for new requests by using automatic routing. It instructs the system on when and where…
Your customers and agents can meet in the forum and help each other solve problems. Every forum post is converted to a ticket. Your customer…
A service level agreement (SLA) is a written contract between a service provider and a client that specifies the services to be provided and…
The service desk, which is the single point of contact for all users dealing with IT, is usually tightly associated with incident management…
A knowledge base is a centralized documentation repository that includes frequently asked questions, how-to guides, and troubleshooting inst…
The process of resolving known issues in a project is known issue management. Employee or vendor problems, technology failures, and supply s…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Multi-Channel Customer Service encompasses a variety of platforms such as phone, email, live chat, social media, and self-service channels s…
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be…
SeQure Internal Employee Helpdesk Software security and data handling
Key compliance certifications and security features for IT and security teams evaluating SeQure Internal Employee Helpdesk Software.
Certifications
Developer & data
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SeQure Internal Employee Helpdesk Software Support Options
Frequently Asked Questions About SeQure Internal Employee Helpdesk Software
Common questions buyers ask before choosing SeQure Internal Employee Helpdesk Software.
SeQure Internal Employee Helpdesk Software is a Help Desk Software. SeQure Internal Employee Helpdesk Software offers Incident Management, Multi-Channel Communication, Ticket Management, Known Issue Management, Knowledge Base and many more functionalities.
Buyers commonly note the following limitations of SeQure Internal Employee Helpdesk Software: Limited features for external customer support.; May not scale well for larger teams.; Customization options are restricted..
Some top alternatives to SeQure Internal Employee Helpdesk Software includes Zoho Desk, Freshservice, Freshdesk, Teamwork Desk and Scopedesk.
SeQure Internal Employee Helpdesk Software offers Free Trial, Subscription, Quotation Based pricing models
The starting price of SeQure Internal Employee Helpdesk Software is $19/Month when Billed Yearly
Ready to try it?
Get started with SeQure Internal Employee Helpdesk Software
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].