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7.5

Spot Score

Aptedge - Help Desk Software

Aptedge Alternatives and Competitors

Revolutionize customer care with AI-powered efficiency.

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Main Features

  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management

Pricing

  • Aptedge offers custom pricing plan

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Alternatives of Aptedge with

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List of the Top Aptedge alternatives as of May 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.2

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Incident Management

  • Macros (Templated Responses)

  • Document Storage

+ 5 more

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Customizable Branding

+ 18 more

Pricing

Free Trial available, Try Now

Starts from $19/user/month when yearly

9.7

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

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Product Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Common Features

  • Incident Management

  • Macros (Templated Responses)

  • Document Storage

+ 5 more

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Customizable Branding

+ 16 more

Pricing

Free Trial available, Try Now

Starts from $7/user/month when yearly

Tidio Logo

Tidio Helpdesk

RECOMMENDED

Transform Customer Interactions with AI Automation and Unified Support Tools

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Product Description

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...

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Common Features

  • Ticket Management

  • Live Chat

Unique Features

  • Ticketing

  • Ticketing System

  • Routing

+ 8 more

Pricing

Free Trial available, Try Now

Starts from $24/month when yearly

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

9.5

Spot Score

Freshdesk - Help Desk Software

Freshdesk

Empower your support team to excel.

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Product Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...

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Common Features

  • Incident Management

  • Macros (Templated Responses)

  • Ticket Management

+ 4 more

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Customizable Branding

+ 6 more

Pricing

Free Trial available, Try Now

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

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4.3

(25)

Add to compare

Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

  • Incident Management

  • Macros (Templated Responses)

  • Document Storage

+ 5 more

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Customizable Branding

+ 4 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

9.8

Spot Score

SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

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Product Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...

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Common Features

  • Incident Management

  • Macros (Templated Responses)

  • Document Storage

+ 5 more

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Customizable Branding

+ 5 more

Pricing

Free Trial available

SysAid offers custom pricing plan

9.5

Spot Score

Jitbit Helpdesk - Help Desk Software

Jitbit Helpdesk

Streamline customer support with Jitbit Helpdesk.

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4.4

(82)

Add to compare

Product Description

Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...

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Common Features

  • Incident Management

  • Macros (Templated Responses)

  • Document Storage

+ 5 more

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Customizable Branding

+ 5 more

Pricing

Free Trial available

Starts from $24.92/Month when Billed Yearly

TextGPT

TextGPT

Revolutionize online messaging with TextGPT.

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Product Description

Introduce TextGPT – a breakthrough in chatbot technology that revolutionizes online messaging and offers an unrivaled level of comfort. Now users can send messages in the same way as any other messaging app but they can expect a response quicker than ever before thanks to TextGPT's AI-powered ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $6.00 when Billed Yearly

CustomGPT - Chatbots Software

CustomGPT

Unlock tailored insights and solutions with CustomGPT.

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Add to compare

Product Description

CustomGPT is your go-to Artificial Intelligence platform designed to deliver tailored insights and solutions. Experience the power of automated, personalized customer service, save time and effort on mundane tasks with data entry and classification, and quickly respond to inquiries with an AI ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $49/Month

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Researched by Rajat Gupta