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9.0

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Access People HR - HR Software

Access People HR Review: Is It The Right HR Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

GDPRSOC 2
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Starts from $2.41 / user / month when monthly

AscotAscot
Royal Air Force MuseumRoyal Air Force Museum
KuoniKuoni
SpareroomSpareroom
Ministry of SoundMinistry of Sound

Trusted by teams including Ascot

Integrates with

Access Payroll SoftwareAccess Payroll Software
GreenhouseGreenhouse
OktaOkta
Centrify Zero Trust PrivilegeCentrify Zero Trust Privilege
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What is Access People HR?

Access PeopleHR is a cloud-based HR and payroll software platform designed for UK businesses of all sizes, from startups to large enterprises. Built for HR professionals, operations teams, and people managers, the platform helps streamline HR processes like employee onboarding, absence tracking, performance reviews, and payroll management. It empowers teams with features such as AI-powered HR assistance, self-service employee portals, customizable workflows, timesheet tracking, and detailed HR reporting. With modules for applicant tracking, appraisals, task automation (via Ripple®), and benefits management, Access PeopleHR supports end-to-end HR operations from hire to retire. It integrates seamlessly with tools like Slack, Google Drive, Microsoft Office, Sage Payroll, ADP, and Zapier, making it easy to connect with your existing software stack. Whether managing employee data, improving engagement, or ensuring payroll accuracy, Access PeopleHR offers a comprehensive, user-friendly solution to make HR simpler and more effective.

Pricing

  • Starts from $2.41 / user / month when monthly

  • Free Trial available

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • Data residency:🇬🇧

Platform

  • Web + mobile app (iOS & Android)

Access People HR Software Demo

Access People HR was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Access People HR

Use cases
SMEs in professional services, Retail, Healthcare
Team types
HR Directors, People Operations Managers
Company size
50–500 employees

Why teams choose Access People HR

  • Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.

  • Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.

  • The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.

Is Access People HR right for you?

What buyers should know before shortlisting Access People HR

PeopleHR has garnered an overwhelmingly positive reception over the past year, with users praising its robust features and exceptional support team. Many reviews spotlight the expertise and dedication of trainers and support staff, who consistently resolve issues and deliver comprehensive, engaging training sessions.

This hands-on approach, led by team members such as Matt Temperton, Mohamed Abdalfatah, and Teofil Cordos, ensures clients feel confident navigating the platform and gain maximum value from its tools. The software itself is celebrated for its functionality, adaptability, and potential to be tailored to unique organizational needs, which has empowered teams to streamline administrative tasks and improve HR processes.

However, some reviews highlight room for improvement in areas such as system integrations and response times for certain queries. Challenges, like the lack of a direct contact channel for unresolved tickets, were notably mentioned.

Despite these minor setbacks, the consistent professionalism and expertise of the customer support staff often offset these issues, leaving users optimistic about the platform’s potential and future enhancements. PeopleHR remains a promising and customer-centric solution with exceptional human support at its core.

Pros and cons

Access People HR pros and cons

  • Access People HR pros
  • Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.

  • Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.

  • The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.

  • Access People HR cons
  • Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.

  • Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.

4.0/5 rating
502 verified reviews
Free trial available

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Access People HR reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 502 reviews, with strong overall satisfaction.

What buyers like

  • Support staff are consistently praised for being helpful, patient, and responsive, often resolving issues promptly and professionally.
  • Training sessions are well-structured, clear, and engaging, with trainers like Matt Temperton frequently commended for their expertise, approachability, and ability to instill confidence.
  • The product offers a range of features that are perceived as promising and comprehensive, with users noting its potential when fully utilized.

Common complaints

  • Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.
  • Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.
  • The system's complexity can overwhelm new users or those trying to implement changes without sufficient guidance.

4

Very Good

Based on 271 ratings & 502 reviews

Are you using Access People HR?

Rating Distribution

Excellent

(334)

Very Good

(45)

Good

(10)

Poor

(15)

Terrible

(98)

What users are saying

D

Diane

07/10/24

5 out of 5

Excellent customer service received…

Excellent customer service received from Joshua Shooter today. He dealt with my query promptly. I cannot fault the service I received. Many thanks Josh.

D

Deb

07/08/24

5 out of 5

Clear and engaging training

Matt covered all aspects of the training clearly and made it easy to follow. He paused frequently to check I had no questions and was generally ...

Read more

AD

Afshah Din

07/04/24

5 out of 5

Efficient Resolution of PeopleHR Holiday Approval Issue

I had an issue with PeopleHR where I had accidentally deleted a rule that meant holidays were being auto-authorised without approval from managers. ...

Read more

L

Lee

07/02/24

5 out of 5

Support Service

We had a big issue with our ATS - Mohamed fixed this for us in a matter of minutes. Fantastic support from him - polite, knowledgeable and efficient.

CM

Claire Matthews

07/02/24

5 out of 5

Helpline

I called the helpline and Mohamed Abdalfatah assisted me by resolving my query quickly. Thank you Mohamed, great service!

T

Tess

06/27/24

4 out of 5

Helpful and interesting

Helpful and interesting It was a really helpful overview however it felt a bit rushed toward the end so would've been good if it was a little bit longer!

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What are the features of Access People HR?

41%

Feature coverage

14 of 34 tracked features

Access People HR supports 360 Degree Feedback by letting organizations gather performance evaluations from multiple sources, including peers…

The Applicant Tracking feature in Access People HR simplifies the recruitment process by centralizing and automating candidate sourcing, scr…

Access People HR's Benefits Management functionality lets HR departments configure, manage, and communicate employee benefit programs such a…

The Employee Database in Access People HR is a secure, centralized repository for storing and managing complete employee information. From p…

Access People HR helps manage every stage of the employee journey—from recruitment and onboarding to development and exit. It lets HR teams…

Access People HR helps organizations stay aligned with labor laws, industry regulations, and internal policies. The platform automates compl…

Access People HR's Onboarding feature simplifies the transition of new hires into the organization by automating documentation, welcome comm…

The Payroll Management feature in Access People HR integrates easily with various payroll systems to automate salary processing, tax deducti…

A performance appraisal is a regular evaluation of an employee's work performance and overall contribution to an organization. A yearly revi…

Recruitment management is the process of hiring and selecting employees. It comprises responsibilities including posting job advertisements…

The Self Service Portal in Access People HR allows employees to manage their own HR tasks, such as updating personal information, submitting…

Access People HR offers reliable Time & Attendance Management tools to track working hours, shifts, and overtime. It provides accurate recor…

Time Off Management in Access People HR simplifies the process of requesting, approving, and tracking various leave types, such as vacation,…

The Training Management module in Access People HR lets organizations plan, deliver, and track employee learning initiatives. It supports as…

Security & Compliance

Access People HR security and data handling

Key compliance certifications and security features for IT and security teams evaluating Access People HR.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇬🇧

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Why buyers keep looking beyond Access People HR

  • Some users find Access People HR less scalable for larger or rapidly growing businesses. As their headcount and HR complexity increase, they seek platforms that can flexibly handle more employees, multiple locations, and diverse compliance requirements.

  • Companies with unique or complex HR workflows often look for alternatives offering greater customization. Access People HR’s more standardized approach can feel restrictive for businesses needing tailored approval processes, onboarding sequences, or review cycles.

  • Integration challenges lead some organizations to explore other platforms. When seamless connectivity with specific payroll, benefits providers, or productivity software is critical, broader integration ecosystems become a deciding factor.

  • Data-driven HR teams sometimes switch to alternatives with more powerful analytics and reporting capabilities. Access People HR’s reporting may not provide the granular insights needed for strategic workforce planning and predictive talent management.

  • For businesses that require a fully mobile-first HR experience, other platforms offer more comprehensive mobile apps. These alternatives enable employees and managers to complete HR tasks anytime, anywhere, improving engagement and adoption.

Access People HR Customers

Ascot-logo

Ascot

Royal Air Force Museum-logo

Royal Air Force Museum

Kuoni-logo

Kuoni

Spareroom-logo

Spareroom

Ministry of Sound-logo

Ministry of Sound

Circle IT-logo

Circle IT

Slendertone-logo

Slendertone

AB Medical-logo

AB Medical

Access People HR_customers_8-logo

1st Technologies-logo

1st Technologies

Help & Contact

Access People HR Support Options

Customer ServiceOnline
LocationRichmond City, Australia

Connect with Access People HR

Frequently Asked Questions About Access People HR

Common questions buyers ask before choosing Access People HR.

Access People HR is a HR Software. Access People HR offers Training Management, Time Off Management, Recruiting Management, Performance Appraisal, Payroll Management and many more functionalities.

Buyers commonly note the following limitations of Access People HR: Some users experience frustration with system integrations, reporting difficulties in achieving seamless functionality between PeopleHR and other tools.; Training or presentations occasionally feel rushed, leaving inadequate time for questions or deeper understanding.; The system's complexity can overwhelm new users or those trying to implement changes without sufficient guidance..

Some top alternatives to Access People HR includes Hibob HRIS, Oyster, Paychex Flex, Paycor and HRSprout.

Access People HR offers Free Trial, Subscription pricing models

Yes, Access People HR can integrate with Access Payroll Software, Greenhouse, Okta, Centrify Zero Trust Privilege and many more.You can find more integration for Access People HR here

The starting price of Access People HR is $2.41/user/month when monthly

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].