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Best tawk.to Alternatives — 8 Compared, With Free Tools (2026)

Explore 8 alternatives to tawk.to — vetted by our editors with real user reviews, pricing, and feature comparisons.

tawk.to alternatives compared: the 8 top picks

Quick answer

The standout free live chat software alternatives to tawk.to are Crisp, Freshchat and Comm100 Live Chat. Crisp comes first with a SpotScore of 9.7 and 4.47★ from reviewers. Compare all 8 on score, rating, and pricing below.

If tawk.to isn't the right fit on price, features, or ease of use, these 8 live chat software free alternatives are the strongest options. We rank them by SpotScore, which blends real-user satisfaction with market presence, then by star ratings and pricing model. Every tool here is vetted by our editors. Scan the table first, then read the full breakdown below.

ProductSpotScoreRatingPricingBest for
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.47(140)Freefrom $25 /User/Monthsmall & mid-size businesses
FreshchatUpgrade your customer service with intelligent messaging.9.5★★★★☆ 4.45(630)Freefrom $15 /User/Monthteams of all sizes
Comm100 Live ChatMaximize customer satisfaction with personalized interactions.9.3★★★★★ 4.5Freefrom $29 /User/Monthteams of all sizes
UserlikeEmpowering real-time chat for exceptional customer communication.9.2★★★★☆ 4.47(462)Freefrom $90/moteams of all sizes
CustomerlySimplify customer management and boost sales with Customerly.9★★★★★ 4.56(17)Freefrom $24/moteams of all sizes
WhosOnBuild strong connections with customers through advanced chat technology.8.8★★★★☆ 4.31(19)Freefrom $33 /User/Monthteams of all sizes
FocalScopeBoost customer engagement and satisfaction with FocalScope.8.7★★★★☆ 3.5(1)Freefrom $9/mosmall & mid-size businesses
SubizElevate your customer care game with Subiz.8.6★★★★★ 5(1)Freefrom $9.59/moteams of all sizes

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

Start Free Trial

4.5

140 verified reviews

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What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

Read more about Crisp
Free Trial

9.5

SpotScore

Freshchat - Live Chat Software

Freshchat

Upgrade your customer service with intelligent messaging.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

630 verified reviews

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What is Freshchat?

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

Read more about Freshchat
Free Trial

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9.3

SpotScore

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

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What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

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Free Trial·

Comm100 Live Chat offers custom pricing plan

9.2

SpotScore

Userlike - Live Chat Software

Userlike

Empowering real-time chat for exceptional customer communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

462 verified reviews

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What is Userlike?

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...

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Free Trial·

Userlike offers custom pricing plan

9.0

SpotScore

Customerly - Live Chat Software

Customerly

Simplify customer management and boost sales with Customerly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

17 verified reviews

Add to compare

What is Customerly?

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...

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Free Trial

8.8

SpotScore

WhosOn - Live Chat Software

WhosOn

Build strong connections with customers through advanced chat technology.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

19 verified reviews

Add to compare

What is WhosOn?

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...

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Free Trial

8.7

SpotScore

FocalScope - Live Chat Software

FocalScope

Boost customer engagement and satisfaction with FocalScope.

Best for: SMB teams · Mid-market

Start Free Trial

3.5

1 verified reviews

Add to compare

What is FocalScope?

FocalScope, a comprehensive live chat software, empowers you to effectively engage with your website visitors and turn them into loyal customers. Its pre-designed chat templates and customizable signup forms allow you to make a great first impression. The tool also offers canned responses for ...

Read more about FocalScope
Free Trial

8.6

SpotScore

Subiz - Live Chat Software

Subiz

Elevate your customer care game with Subiz.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

1 verified reviews

Add to compare

What is Subiz?

Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...

Read more about Subiz
Free Trial

Who competes with tawk.to?

Across Live Chat Software, 8 products compete directly with tawk.to. The strongest overlap is with Crisp, Freshchat and Comm100 Live Chat. Each is compared against tawk.to on rating, pricing and feature coverage below.

Sites and apps like tawk.to

Searches for "sites like tawk.to" and "apps like tawk.to" land on the same shortlist as "tawk.to alternatives" — the 8 options below cover both, whether you want a like-for-like replacement or something lighter.

Why these options stand out

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

Freshchat9.5Best for teams of all sizes

User-friendly interface for smooth customer interactions.

Watch for: Occasional glitches may disrupt the system flow.

Comm100 Live Chat9.3Best for teams of all sizes

AI-powered chatbox

Watch for: Complex setup process

Userlike9.2Best for teams of all sizes

Simple and effective UI with many useful features that are easy to implement.

Watch for: Initial complexity for newcomers in activating and utilizing all features.

Customerly9Best for teams of all sizes

Affordable software offering great value for money, including a free tier with almost all necessary features.

Watch for: Some users find Customerly to be not the easiest and most efficient tool for live chat.

WhosOn8.8Best for teams of all sizes

Proactive visitor engagement

Watch for: Limited customization options

FocalScope8.7Best for small & mid-size businesses

Pre-designed chat templates

Watch for: User interface can be cluttered

Subiz8.6Best for teams of all sizes

Lead capture automation

Watch for: Limited customization options

Why teams look for a tawk.to alternative

Most teams that replace tawk.to do it to get past issues like these:

  • Inconsistent customer support and difficulty in obtaining refunds, especially after canceling services.
  • Some crashing issues reported in the Android app, while the PC version works well.
  • Limited customizability for widget implementation to match website themes.
  • Challenging UI navigation, leading to avoidance of the software by some users.

What separates a strong tawk.to alternative

Here's how these 8 live chat software free alternatives stack up on the numbers: 8 offer a free tier; paid plans run $9–$90, with FocalScope the cheapest entry point; and Subiz is the highest rated at 5★ across 1 reviews.

The method behind the list.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to tawk.to are Subiz (5.0★), Customerly (4.6★), Comm100 Live Chat (4.5★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to tawk.to, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Persistent Chat, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply tawk.to is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Picking a tawk.to alternative: where to start

  • On a budget / just exploring: start with a free tier — Crisp, Freshchat and Comm100 Live Chat let you evaluate without paying upfront.
  • If real-user ratings matter most: Subiz has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Crisp has the highest Spotsaas Score (9.7) in this list — a strong default if you're unsure.

Migrating from tawk.to, step by step

The smart way to leave tawk.to is step by step. Export your data, make sure it imports, and confirm your core workflows survive the move. Trial the new tool before committing, and keep tawk.to live until you're fully migrated. Most options above offer free testing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].