Best Survey/ User Feedback Software For Small Business
Top picks for Survey/ User Feedback Software available for small business
7.9
Spot Score
Elevate your customer experience with Hively.
Free trial not available
Freemium
Starts from $0/month when monthly
7.9
Spot Score
Effortlessly gather insights, effortlessly elevate your brand.
Free trial not available
Freemium
Starts from $39/Month
7.9
Spot Score
Streamline website feedback with Feedback Lane.
Free trial not available
Freemium not available
Starts from $10/Month when Billed Yearly
Showing 101-120 out of 179

List of the Best Survey/ User Feedback Software For Small Business as of June 2026
7.9
Spot Score

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What is Hively?
Hively is a survey and feedback software that will help to improve shop's customer experience. The Hively feedback app allows user to collect data when customers are at shop, and allows customers to conveniently reply in real time.
Read more about HivelyStarts from $0/month when monthly, also offers free forever plan
7.9
Spot Score

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What is Akin?
Akin is a survey software that takes the pain out of conducting surveys and receiving feedback from users. So regardless of whether agency with hundred of clients, a small startup or marketing department, Akin is for every business type.
Read more about AkinStarts from $39/Month, also offers free forever plan
7.9
Spot Score

Feedback Lane
Streamline website feedback with Feedback Lane.
Best for: SMB teams · Mid-market · Enterprise
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What is Feedback Lane?
Feedback Lane is a powerful tool to collect and manage website feedback within Notion. Our widget can easily be added onto your website, making it simple for customers to provide their feedback without extra steps. You can also customize the text, colors and remove "Powered By" section once you ...
Read more about Feedback LaneStarts from $10/Month when Billed Yearly
7.9
Spot Score

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What is erhebung.de?
Survey and user feedback software that gets results. Conduct integrated paper or live online surveys, collect user feedback, and set up customer satisfaction questionnaires to get reliable information on customers.
Read more about erhebung.de7.8
Spot Score

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What is Pinpoll Tools?
Pinpoll lets user easily capture survey, online feedback, customer satisfaction data and much more. It is cloud based so can be accessed from anywhere and user doesn't even have to install it on computers or laptops, just access the surveys through a browser of their choice.
Read more about Pinpoll Tools7.8
Spot Score

Recollective
Transform data into meaningful insights with Recollective.
Best for: SMB teams · Mid-market · Enterprise
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What is Recollective?
Recollective is a Feedback/Survey Software that captures usage, user feedback and analytics all in one application. Easily create modern looking surveys to help user gather qualitative and quantitative feedback directly from users using the worlds most advanced Survey Software.
Read more about RecollectiveStarts from $530
7.8
Spot Score

FocusVision Decipher
Empowering insights through global surveys and interactive data.
Best for: SMB teams · Mid-market · Enterprise
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What is FocusVision Decipher?
FocusVision Decipher is a powerful, comprehensive survey and reporting tool. With it, users can launch surveys in multiple languages and obtain insights across many countries. Beyond prefabricated templates, FocusVision Decipher offers custom survey solutions and actionable feedback tailored to ...
Read more about FocusVision DecipherFocusVision Decipher offers custom pricing plan
7.8
Spot Score

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What is Blue?
Blue is survey software that does more than just surveys. Blue is a analytics engine for all qualitative data, and provides the capabilities user needs to turn feedback into action. Monitor brand, improve customer satisfaction, reduce risk, and build deeper engagement with business. Blue even ...
Read more about BlueBlue offers custom pricing plan
7.8
Spot Score

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What is TeamFeedback?
Revolutionize the way you gather and utilize feedback within your organization with TeamFeedback - the ultimate Effective Employee Feedback Tool. Unlock the power of seamless feedback management with TeamFeedback, a cutting-edge solution that elevates the feedback process to new heights. ...
Read more about TeamFeedbackStarts from $1.70/user / month when Billed Yearly, also offers free forever plan
7.8
Spot Score
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What is ThumbsUp?
Discover the extraordinary capabilities of ThumbsUp, the innovative solution that empowers you to kickstart your user feedback collection process within minutes. Reimagine the way you engage with your customers and unlock the latent potential hidden within your business with ThumbsUp. This ...
Read more about ThumbsUp7.8
Spot Score

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What is UserFeedback?
Introducing UserFeedback, a revolutionary tool that delivers authentic feedback from your website visitors in minutes. If you're seeking to elevate your online presence, UserFeedback is your go-to solution. By revolutionizing the way you engage with visitors, this cutting-edge platform unravels ...
Read more about UserFeedback7.8
Spot Score

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What is Poll The People?
Poll The People helps user experience teams take the guesswork out of design decisions. With no coding or design experience required, teams can easily create custom tests to quickly learn the expectations and needs of their users, and gain actionable insights to make changes and improve ...
Read more about Poll The PeopleStarts from $49.99/Month
7.8
Spot Score
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What is Palzin Feedback?
Palzin Feedback is a robust feedback management platform designed to help you create better products, faster and with more precision. Use this tool to efficiently capture customer feedback, gain valuable insights and curate your projects accordingly. With Palzin Feedback, you can stay organized ...
Read more about Palzin Feedback7.8
Spot Score

Polaris Data Collector
Efficient data collection made easy and accurate.
Best for: SMB teams · Mid-market · Enterprise
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What is Polaris Data Collector?
Efficient and convenient, Polaris Data Collector streamlines the data collection process with its custom forms and real-time mobile capabilities. It simplifies field surveys and provides offline data collection across multiple devices. The platform offers a universal web interface for gathering ...
Read more about Polaris Data CollectorPolaris Data Collector offers custom pricing plan
7.8
Spot Score

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What is Evaluate?
Evaluate is a survey/user feedback software that makes it easy to quickly setup and conduct online surveys, offers the ability to collect qualitative data using thoughtfully designed forms, and allows the user to track their progress.
Read more about EvaluateStarts from $18/Quarter
7.8
Spot Score

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What is Pulse for Good?
Pulse is the new survey software that helps to gather the feedback needed. It provides a way for customers, clients or any media (e.g., Twitter, Facebook, LinkedIn, Google+, mobile devices) to give feedback in an automated way about different aspects of a company – products and/or services, ...
Read more about Pulse for GoodPulse for Good offers custom pricing plan
7.7
Spot Score

Appzi
Streamline feedback for a seamless online experience.
Best for: SMB teams · Mid-market · Enterprise
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What is Appzi?
The Appzi survey software is a simple user interface that makes integrating feedback, questions, surveys and process into the website simple. Add an online survey that can be fully completed in the same web browser where it is hosted without any downloads or plug-ins needed. Connect an ...
Read more about Appzi7.7
Spot Score

SurveyBox
Collect feedback, optimize decisions, grow success.
Best for: SMB teams · Mid-market · Enterprise
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What is SurveyBox?
SurveyBox is an online survey software. It collects feedback and/ or survey responses from a set of respondents based on user criteria. SurveyBox survey software is used to collect social media comments, opinions, and likes through customizable surveys, polls, quizzes, questionnaires and more. ...
Read more about SurveyBoxSurveyBox offers custom pricing plan
7.7
Spot Score

TallySpace
Collect, analyze, and improve with TallySpace.
Best for: SMB teams · Mid-market · Enterprise
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What is TallySpace?
TallySpace is a quick and easy to use customer feedback and user survey software that is flexible enough to suit all types of businesses, individuals or tasks. TallySpace enables user to create surveys and questionnaires, collecting data from website users and general public in a central ...
Read more about TallySpace7.7
Spot Score

Rockee
Unlock valuable insights and elevate content strategy effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Rockee?
Introducing Rockee, the innovative tool that is set to transform the landscape of content marketing. With a focus on high performance capabilities, Rockee is designed to streamline the process of collecting and analyzing reader feedback like never before. Say farewell to confusing content ...
Read more about RockeeCompare Top Products
Frequently Asked Questions About Survey/ User Feedback Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Survey/ User Feedback Software features to evaluate are Reporting (Analytics), Landing Pages, Email Marketing, Surveys & Feedback, Surveys, Attendee Management. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.
Survey/ User Feedback Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:
The top rated Survey/ User Feedback Software based on verified user reviews and SpotScore are SurveySensum, Eval&GO, Refiner. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.
Start by listing your must-have features — commonly Reporting (Analytics), Landing Pages, Email Marketing, Surveys & Feedback, Surveys, Attendee Management. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Survey/ User Feedback Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.
The best Survey/ User Feedback Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
