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Best Survey/ User Feedback Software For Small Business

Top picks for Survey/ User Feedback Software available for small business

7.9

Spot Score

Elevate your customer experience with Hively.

4.2

Very Good

Free trial not available

Freemium

Starts from $0/month when monthly

7.9

Spot Score

Effortlessly gather insights, effortlessly elevate your brand.

4.1

Very Good

Free trial not available

Freemium

Starts from $39/Month

7.9

Spot Score

Streamline website feedback with Feedback Lane.

No ratings available

Free trial not available

Freemium not available

Starts from $10/Month when Billed Yearly

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Showing 101-120 out of 179

Top rated

List of the Best Survey/ User Feedback Software For Small Business as of June 2026

7.9

Spot Score

Hively - Survey/ User Feedback Software

Hively

Elevate your customer experience with Hively.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

4.2

Add to compare

What is Hively?

Hively is a survey and feedback software that will help to improve shop's customer experience. The Hively feedback app allows user to collect data when customers are at shop, and allows customers to conveniently reply in real time.

Read more about Hively

Starts from $0/month when monthly, also offers free forever plan

7.9

Spot Score

Akin - Survey/ User Feedback Software

Akin

Effortlessly gather insights, effortlessly elevate your brand.

Best for: SMB teams · Mid-market

Try for Free

4.1

Add to compare

What is Akin?

Akin is a survey software that takes the pain out of conducting surveys and receiving feedback from users. So regardless of whether agency with hundred of clients, a small startup or marketing department, Akin is for every business type.

Read more about Akin

Starts from $39/Month, also offers free forever plan

7.9

Spot Score

Feedback Lane - Survey/ User Feedback Software

Feedback Lane

Streamline website feedback with Feedback Lane.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

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What is Feedback Lane?

Feedback Lane is a powerful tool to collect and manage website feedback within Notion. Our widget can easily be added onto your website, making it simple for customers to provide their feedback without extra steps. You can also customize the text, colors and remove "Powered By" section once you ...

Read more about Feedback Lane

Starts from $10/Month when Billed Yearly

7.9

Spot Score

erhebung.de - Survey/ User Feedback Software

erhebung.de

Gain valuable insights with advanced survey software.

Best for: SMB teams · Mid-market

Try for Free

Add to compare

What is erhebung.de?

Survey and user feedback software that gets results. Conduct integrated paper or live online surveys, collect user feedback, and set up customer satisfaction questionnaires to get reliable information on customers.

Read more about erhebung.de

7.8

Spot Score

Pinpoll Tools - Survey/ User Feedback Software

Pinpoll Tools

Easily gather insights with Pinpoll.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

Add to compare

What is Pinpoll Tools?

Pinpoll lets user easily capture survey, online feedback, customer satisfaction data and much more. It is cloud based so can be accessed from anywhere and user doesn't even have to install it on computers or laptops, just access the surveys through a browser of their choice.

Read more about Pinpoll Tools
Free TrialTry Free →·

Pinpoll Tools offers custom pricing plan

7.8

Spot Score

Recollective - Survey/ User Feedback Software

Recollective

Transform data into meaningful insights with Recollective.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

4.5

Add to compare

What is Recollective?

Recollective is a Feedback/Survey Software that captures usage, user feedback and analytics all in one application. Easily create modern looking surveys to help user gather qualitative and quantitative feedback directly from users using the worlds most advanced Survey Software.

Read more about Recollective

Starts from $530

7.8

Spot Score

FocusVision Decipher - Survey/ User Feedback Software

FocusVision Decipher

Empowering insights through global surveys and interactive data.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

Add to compare

What is FocusVision Decipher?

FocusVision Decipher is a powerful, comprehensive survey and reporting tool. With it, users can launch surveys in multiple languages and obtain insights across many countries. Beyond prefabricated templates, FocusVision Decipher offers custom survey solutions and actionable feedback tailored to ...

Read more about FocusVision Decipher
Free Trial·

FocusVision Decipher offers custom pricing plan

7.8

Spot Score

Blue - Survey/ User Feedback Software

Blue

Unlock insights, elevate your business.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

3.6

Add to compare

What is Blue?

Blue is survey software that does more than just surveys. Blue is a analytics engine for all qualitative data, and provides the capabilities user needs to turn feedback into action. Monitor brand, improve customer satisfaction, reduce risk, and build deeper engagement with business. Blue even ...

Read more about Blue

Blue offers custom pricing plan

7.8

Spot Score

TeamFeedback

TeamFeedback

Elevate your team feedback to new heights.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is TeamFeedback?

Revolutionize the way you gather and utilize feedback within your organization with TeamFeedback - the ultimate Effective Employee Feedback Tool. Unlock the power of seamless feedback management with TeamFeedback, a cutting-edge solution that elevates the feedback process to new heights. ...

Read more about TeamFeedback

Starts from $1.70/user / month when Billed Yearly, also offers free forever plan

7.8

Spot Score

ThumbsUp

ThumbsUp

Transform feedback into business success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is ThumbsUp?

Discover the extraordinary capabilities of ThumbsUp, the innovative solution that empowers you to kickstart your user feedback collection process within minutes. Reimagine the way you engage with your customers and unlock the latent potential hidden within your business with ThumbsUp. This ...

Read more about ThumbsUp
Free TrialTry Free →·

Starts from $29.00/month when Billed Yearly

7.8

Spot Score

UserFeedback

UserFeedback

Know your customers, elevate your website.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is UserFeedback?

Introducing UserFeedback, a revolutionary tool that delivers authentic feedback from your website visitors in minutes. If you're seeking to elevate your online presence, UserFeedback is your go-to solution. By revolutionizing the way you engage with visitors, this cutting-edge platform unravels ...

Read more about UserFeedback

7.8

Spot Score

Poll The People - Survey/ User Feedback Software

Poll The People

Empowering UX teams one poll at a time.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

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What is Poll The People?

Poll The People helps user experience teams take the guesswork out of design decisions. With no coding or design experience required, teams can easily create custom tests to quickly learn the expectations and needs of their users, and gain actionable insights to make changes and improve ...

Read more about Poll The People

Starts from $49.99/Month

7.8

Spot Score

Palzin Feedback - Survey/ User Feedback Software

Palzin Feedback

Streamline feedback, drive innovation.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Palzin Feedback?

Palzin Feedback is a robust feedback management platform designed to help you create better products, faster and with more precision. Use this tool to efficiently capture customer feedback, gain valuable insights and curate your projects accordingly. With Palzin Feedback, you can stay organized ...

Read more about Palzin Feedback
Free TrialTry Free →·

Starts from $12.50/Month when Billed Yearly

7.8

Spot Score

Polaris Data Collector - Survey/ User Feedback Software

Polaris Data Collector

Efficient data collection made easy and accurate.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is Polaris Data Collector?

Efficient and convenient, Polaris Data Collector streamlines the data collection process with its custom forms and real-time mobile capabilities. It simplifies field surveys and provides offline data collection across multiple devices. The platform offers a universal web interface for gathering ...

Read more about Polaris Data Collector

Polaris Data Collector offers custom pricing plan

7.8

Spot Score

Evaluate - Survey/ User Feedback Software

Evaluate

Gain valuable insights with effortless evaluation.

Best for: SMB teams · Mid-market

See Plans & Pricing

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What is Evaluate?

Evaluate is a survey/user feedback software that makes it easy to quickly setup and conduct online surveys, offers the ability to collect qualitative data using thoughtfully designed forms, and allows the user to track their progress.

Read more about Evaluate

Starts from $18/Quarter

7.8

Spot Score

Pulse for Good - Survey/ User Feedback Software

Pulse for Good

Connect feedback to action in real-time.

Best for: SMB teams · Mid-market

Get Pricing Details

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What is Pulse for Good?

Pulse is the new survey software that helps to gather the feedback needed. It provides a way for customers, clients or any media (e.g., Twitter, Facebook, LinkedIn, Google+, mobile devices) to give feedback in an automated way about different aspects of a company – products and/or services, ...

Read more about Pulse for Good

Pulse for Good offers custom pricing plan

7.7

Spot Score

Appzi - Survey/ User Feedback Software

Appzi

Streamline feedback for a seamless online experience.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

Add to compare

What is Appzi?

The Appzi survey software is a simple user interface that makes integrating feedback, questions, surveys and process into the website simple. Add an online survey that can be fully completed in the same web browser where it is hosted without any downloads or plug-ins needed. Connect an ...

Read more about Appzi
Free TrialTry Free →·

Starts from $29/Month, also offers free forever plan

7.7

Spot Score

SurveyBox - Survey/ User Feedback Software

SurveyBox

Collect feedback, optimize decisions, grow success.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.2

Add to compare

What is SurveyBox?

SurveyBox is an online survey software. It collects feedback and/ or survey responses from a set of respondents based on user criteria. SurveyBox survey software is used to collect social media comments, opinions, and likes through customizable surveys, polls, quizzes, questionnaires and more. ...

Read more about SurveyBox
Free Trial·

SurveyBox offers custom pricing plan

7.7

Spot Score

TallySpace - Survey/ User Feedback Software

TallySpace

Collect, analyze, and improve with TallySpace.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.5

Add to compare

What is TallySpace?

TallySpace is a quick and easy to use customer feedback and user survey software that is flexible enough to suit all types of businesses, individuals or tasks. TallySpace enables user to create surveys and questionnaires, collecting data from website users and general public in a central ...

Read more about TallySpace
Free TrialTry Free →·

Starts from $79

7.7

Spot Score

Rockee

Rockee

Unlock valuable insights and elevate content strategy effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Rockee?

Introducing Rockee, the innovative tool that is set to transform the landscape of content marketing. With a focus on high performance capabilities, Rockee is designed to streamline the process of collecting and analyzing reader feedback like never before. Say farewell to confusing content ...

Read more about Rockee
Free TrialTry Free →

Frequently Asked Questions About Survey/ User Feedback Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Survey/ User Feedback Software features to evaluate are Reporting (Analytics), Landing Pages, Email Marketing, Surveys & Feedback, Surveys, Attendee Management. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.

Survey/ User Feedback Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:

The top rated Survey/ User Feedback Software based on verified user reviews and SpotScore are SurveySensum, Eval&GO, Refiner. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.

Start by listing your must-have features — commonly Reporting (Analytics), Landing Pages, Email Marketing, Surveys & Feedback, Surveys, Attendee Management. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Survey/ User Feedback Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.

The best Survey/ User Feedback Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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