7.8
SpotScore
ThumbsUp Review: Is It The Right Survey/ User Feedback Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Starts from $29.00 / month when Billed Yearly
Overview
Pricing
Features
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is ThumbsUp?
Discover the extraordinary capabilities of ThumbsUp, the innovative solution that empowers you to kickstart your user feedback collection process within minutes. Reimagine the way you engage with your customers and unlock the latent potential hidden within your business with ThumbsUp. This cutting-edge platform simplifies the process of gathering candid and meaningful customer feedback, offering you a deeper understanding of your audience's needs and preferences. ThumbsUp revolutionizes the way you approach feedback by enabling you to effortlessly collect user opinions and conduct in-depth analysis to extract crucial insights about your business. Uncover valuable patterns and emerging trends that could be the driving force behind unlocking untapped opportunities for growth. Each customer's input is meticulously evaluated for significant patterns, with the resulting data presented in an intuitive visual format that is easy to comprehend. By leveraging the robust analytics provided by ThumbsUp, you can extract maximum value from every customer interaction. This user-friendly tool equips you with actionable insights into customer behaviors and preferences, empowering you to make informed decisions that drive business success. With ThumbsUp, harness the power of customer feedback to enhance your decision-making process and elevate the overall customer experience.
Pricing
Starts from $29.00 / month when Billed Yearly
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Browser Based (Cloud)
Desktop only — no mobile app
ThumbsUp was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ThumbsUp
- Team types
- Large Enterprises, Small Business
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What is the pricing of ThumbsUp?
ThumbsUp Pricing Plans
Starter
$29.00
per month
Up to 500 responses/mo
Sentiment analysis report
Keyword trends report
Match your branding
Track improvement tasks
Pro
$49.00
per month
Unlimited responses
Sentiment analysis report
Keyword trends report
Match your branding
Track improvement tasks
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Enterprise
Response Process
Sentiment Analysis
Keyword trends
AI Suggestions
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What are the features of ThumbsUp?
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
ThumbsUp security and data handling
Key compliance certifications and security features for IT and security teams evaluating ThumbsUp.
Certifications
Developer & data
Alternatives to ThumbsUp
ThumbsUp Support Options
Frequently Asked Questions About ThumbsUp
Common questions buyers ask before choosing ThumbsUp.
ThumbsUp is a Survey/ User Feedback Software. ThumbsUp offers Question Branching, Site Intercept Survey, Survey Templates, Data Analysis Tools, Multiple Question Types and many more functionalities.
Some top alternatives to ThumbsUp includes Survicate, Obsurvey, Simplesat, SurveyMonkey and SurveyPlanet.
ThumbsUp offers Free Trial, Quotation Based, Subscription pricing models
The starting price of ThumbsUp is $29.00/month when Billed Yearly
Ready to try it?
Get started with ThumbsUp
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].