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Best Survey/ User Feedback Software For Small Business

Top picks for Survey/ User Feedback Software available for small business

8.2

Spot Score

Streamline feedback collection for enhanced trust and growth.

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Free trial not available

Freemium not available

Feedspace offers custom pricing plan

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8.2

Spot Score

Simplify your surveys, beautify your feedback.

No ratings available

Free trial not available

Freemium

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8.2

Spot Score

Streamline feedback collection with ease and accuracy.

No ratings available

Free Trial available, Try Now

Freemium not available

Starts from $49/Month

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List of the Best Survey/ User Feedback Software For Small Business as of June 2025

8.2

Spot Score

Feedspace

Feedspace

Streamline feedback collection for enhanced trust and growth.

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Product Description

Feedspace is the cutting-edge solution for professionals seeking to streamline their feedback collection and testimonial process. With the tagline "Collect Feedback & Testimonials For Enhanced Trust and Growth", Feedspace is your go-to tool for gaining valuable insights and enhancing trust with ...

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Pricing

Feedspace offers custom pricing plan

8.2

Spot Score

Couchsurvey - Survey/ User Feedback Software

Couchsurvey

Simplify your surveys, beautify your feedback.

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Product Description

Couchsurvey is a survey/user feedback software with an emphasis on simplicity and design. It's intended to be used by small businesses, tech-savvy individuals, or anyone else that wants a simple & beautiful user interface. It does everything user need without any of the bloat - just keep it simple!

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8.2

Spot Score

InputKit - Survey/ User Feedback Software

InputKit

Streamline feedback collection with ease and accuracy.

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Product Description

InputKit is a fully-featured survey/ user feedback software designed to make it easy and more efficient to collect user feedback from all the users either through email or the web. InputKit can collect a variety of data including multiple choice, long text, date picker and more. Once the data ...

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Pricing

Free Trial available, Try Now

Starts from $49/Month

8.1

Spot Score

SurveyStance - Survey/ User Feedback Software

SurveyStance

Maximize insights with SurveyStance.

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5.0

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Product Description

SurveyStance is a comprehensive survey and user feedback software. It has power-packed features like powerful admin control, error logging feature and real time reporting tools.

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Pricing

Free Trial available, Try Now

Starts from $29/Month

8.1

Spot Score

Surveyface - Survey/ User Feedback Software

Surveyface

Capture valuable insights from your customers.

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4.6

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Product Description

SurveyFace is a survey/user feedback software. It provides secure and flexible way to manage customer feedback for free. SurveyFace is light weight software to collect customer feedback through surveys, polls, and questionnaires. The ability to provide incentives to the participants for ...

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Pricing

Surveyface offers custom pricing plan

8.1

Spot Score

DirectPoll - Survey/ User Feedback Software

DirectPoll

Empower your decisions with candid feedback.

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4.5

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Product Description

With the DirectPoll survey software user can collect, compile and publish candid feedback and user opinions. Our multipurpose responsive web-based application runs on any tablet, mobile or PC device. It's a perfect for market research, product development, employee satisfaction surveys, ...

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Pricing

DirectPoll offers custom pricing plan

8.1

Spot Score

SugarCRM Survey Rocket - Survey/ User Feedback Software

SugarCRM Survey Rocket

Gain valuable insights with easy surveys.

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4.4

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Product Description

SurveyRocket is a survey/user feedback platform that allows users to create surveys in minutes using the drag and drop functionality, then embed that survey to websites using an iFrame, or share the survey link with Email. Users can host multiple surveys and create own lists. SugarSurvey itself ...

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Pricing

Free Trial available, Try Now

Starts from $158.25/Month when Billed Yearly

8.1

Spot Score

KwikSurveys - Survey/ User Feedback Software

KwikSurveys

Insightful feedback, better user experience.

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4.3

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Product Description

The Survey and Feedback software was designed to monitor the users experience as they use the software. This is done by asking open-ended questions and capturing answers as well as the users opinion on what they just did.  Questions also include rating systems and multi-choice responses. The ...

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Pricing

Free Trial available

Starts from $2.99/Month

8.1

Spot Score

Survey Kiwi - Survey/ User Feedback Software

Survey Kiwi

Transform feedback into growth with SurveyKiwi.

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4.2

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Product Description

SurveyKiwi is a survey software that enables customers collect feedback from their website visitors and mobile application users. It's a reliable tool for collecting customer feedback, establishing online reputation, increasing visitor engagement, increasing sales etc.

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Pricing

Starts from $7/Month when Billed Yearly, also offers free forever plan

8.1

Spot Score

EventSurvey360 - Survey/ User Feedback Software

EventSurvey360

Capture attendee feedback effortlessly and efficiently.

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4.1

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Product Description

EventSurvey360 is a software that enables event coordinators and business professionals to capture feedback from their attendees/clients at conferences, workshops, industry events etc. EventSurvey360 could be used for International Conferences, Social/Charity Events, Trade Shows and much more. ...

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Pricing

Starts from $27/Month, also offers free forever plan

8.1

Spot Score

Lightster

Lightster

Elevate your projects with Lightster's co-creation platform.

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Product Description

Lightster, the Co-Creation Platform, is designed for user-centric teams seeking to gather feedback directly from their target audience. This innovative tool enables seamless communication between professionals and potential users, allowing for quick and efficient feedback on projects. By ...

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Pricing

Lightster offers custom pricing plan

8.1

Spot Score

Cycle

Cycle

Streamline feedback, elevate products with Cycle.

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Product Description

Introducing Cycle: The Ultimate Feedback Solution for Product Teams Empower your product teams with Cycle, the must-have tool for streamlining your product delivery workflows. Designed for professionals seeking to enhance efficiency and maximize productivity, Cycle revolutionizes the way ...

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Pricing

Cycle offers custom pricing plan

8.1

Spot Score

Orbitrics - Survey/ User Feedback Software

Orbitrics

Experience excellence with real-time data-driven decisions.

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Product Description

Orbitrics is a powerful experience management platform designed for all types of businesses. With real-time data-driven decisions, it allows organizations to improve their customer and employee experiences. Its advanced web platforms facilitate easy creation of surveys and feedback collection ...

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Pricing

Free Trial available, Try Now

Starts from $19/Month, also offers free forever plan

8.1

Spot Score

Survais - Survey/ User Feedback Software

Survais

Streamline data collection and boost user satisfaction.

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Product Description

Survais is Survey and User Feedback software that can be used in any company for any types of survey. The software has been built with powerful features to help companies manage the users and the surveys. The main objective of this product is to make survey creation and management easy and very ...

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Pricing

Starts from $10/Month, also offers free forever plan

8.0

Spot Score

Freddy Feedback - Survey/ User Feedback Software

Freddy Feedback

Revolutionize feedback, improve your product.

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5.0

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Product Description

Freddy Feedback software is a revolutionary platform that provides you with the ability to collect pertinent feedback on your product. Easily customize the feedback widget with emojis, themes, and other options. Measure responses with the email survey dashboard, and receive responses directly ...

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Pricing

Free Trial available, Try Now

8.0

Spot Score

SightMill - Survey/ User Feedback Software

SightMill

Maximize insights with one click feedback.

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5.0

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Product Description

SightMill is a survey/user feedback software tool that helps to gather data with one click. Use SightMill to create surveys, publish them on website or blog, and track responses in real-time. To power the surveys, SightMill utilizes a variety of forms (multiple choice, lists, ratings, free ...

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Pricing

Free Trial available, Try Now

Starts from $25/Month

8.0

Spot Score

Alium - Survey/ User Feedback Software

Alium

Enhance customer satisfaction with digital insights.

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4.8

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Product Description

Alium is a customer experience enhancing software helping businesses to improve customer loyalty and satisfaction by applying modern digital strategies. Users can collect customer feedback, get context-based insights, and monitor user journey activities to ensure customers have the best ...

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8.0

Spot Score

Appinio - Survey/ User Feedback Software

Appinio

Empower your decisions with customer insights.

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4.8

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Product Description

Introducing Appinio, the revolutionary market research platform that provides companies with the ability to create customized surveys for their target audience. In just a matter of hours, businesses can gather valuable insights from their customers and make informed decisions. With a wide ...

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Pricing

Starts from $1.31price /credit

8.0

Spot Score

Rapidr - Survey/ User Feedback Software

Rapidr

Streamline feedback and boost efficiency.

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4.7

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Product Description

Rapidr is an invaluable platform for businesses, from small to medium-sized, to gain customer feedback and make informed decisions. It provides a comprehensive set of tools to create a branded online experience for customers via logo, branding, and colors. Additionally, they can easily ...

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Pricing

Free Trial available, Try Now

Starts from $19/Month

8.0

Spot Score

Worthix - Survey/ User Feedback Software

Worthix

Elevate your insights, elevate your success.

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4.5

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Product Description

Worthix is a hosted survey and feedback system that helps teams collect actionable user feedback easily and provide business intelligence to improve usability, increase customer satisfaction, and boost engagement.

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Pricing

Worthix offers custom pricing plan

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

These are the key features of Survey/ User Feedback Software. Reporting (Analytics), Landing Pages, Email Marketing, Surveys & Feedback, Surveys, Attendee Management, Q&A, Data Analysis Tools, Email Distribution and Multiple Question Types

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].