9.7
SpotScore

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Best for: SMB teams · Mid-market · Enterprise
What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read more about Zoho Desk9.7
SpotScore

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What is Help Scout?
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...
Read more about Help Scout9.5
SpotScore

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What is Freshdesk?
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
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What is Guru?
Guru is online wiki and collaboration software that enables teams to effectively track and document important information and tasks associated with their projects. Guru is an excellent tool for software development, web site implementation, process management, business analysis or plain project ...
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Tettra
Empowering teamwork through streamlined knowledge management.
Best for: SMB teams · Mid-market · Enterprise
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What is Tettra?
Tettra is an open-source enterprise wiki software, licensed under AGPLv3. A self-hosted enterprise wiki is an effective tool for collaboration across the company, upgrading the company's knowledge base, adapting to changes with ease, collecting feedback in one place with fine-grained ...
Read more about Tettra8.9
SpotScore

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What is Nuclino?
Nuclino is a collaborative software solution for teams with multiple individuals to create virtual teams, automate processes, and more. Developed by an elite team of software developers, Nuclino enables real-time collaboration so that teams can effectively evolve and grow while preserving ...
Read more about NuclinoStarts from $5/User/Month when Billed Yearly, also offers free forever plan
8.0
SpotScore

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What is Helpjuice?
Helpjuice is a simple, yet powerful, Knowledge Base software, designed to help customer service teams and small to medium size enterprises meet the demands of their customer base. With Helpjuice, users can gain access to an intuitive search engine, as well as customize and integrate their ...
Read more about HelpjuiceStarts from $120/Month
HelpDocs
Hosted knowledge base with in-app widget and AI answers
Best for: SMB teams · Mid-market · Enterprise
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What is HelpDocs?
HelpDocs is a hosted knowledge base for customer-facing documentation, aimed at support teams that want articles live without engineering involvement. It covers article authoring with version history, categorization and search, a customizable public help site, and an in-app widget that surfaces ...
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Stonly
Streamline customer success with interactive guided support.
Best for: SMB teams · Mid-market · Enterprise
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What is Stonly?
Stonly is a unique software that helps businesses create interactive guides for their customers. With a step by step approach, it guides customers through activation, issue resolution, and success in various tasks. The software offers onboarding and adoption tools to provide a personalized path ...
Read more about StonlyClickHelp
Efficient and collaborative technical documentation at your fingertips.
Best for: SMB teams · Mid-market · Enterprise
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What is ClickHelp?
ClickHelp allows businesses and teams to author and collaborate on technical documents, creating an efficient and organized process. With its user-friendly interface and powerful features, businesses can save time and create better quality help resources such as FAQs, manuals, knowledge bases, ...
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ProProfs Knowledge Base
Powering informed decisions and better customer experiences.
Best for: SMB teams · Mid-market · Enterprise
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What is ProProfs Knowledge Base?
ProProfs Knowledge Base Software helps teams come together to build a secure and user-friendly knowledge portal. Create a visually engaging platform where staff can quickly search and access relevant information while also delighting customers and reducing help desk tickets. This reliable and ...
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KnowledgeOwl
Empower your customers with secure knowledge.
Best for: SMB teams · Mid-market · Enterprise
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What is KnowledgeOwl?
KnowledgeOwl is an inventive knowledge base software which helps provide better customer service and a more secure website. With an open API, users can develop their own integrations to share or take information from this software. The auto-save feature keeps a snapshot every 30 seconds in case ...
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