Find 19 Best Incident Management Software with Ticket Management in June 2026
Showing 1-19 out of 19
9.8
Spot Score

PagerDuty
Streamline incident management with PagerDuty.
Best for: SMB teams · Mid-market · Enterprise
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What is PagerDuty?
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedded into stack via a simple API call, PagerDuty helps companies digitally ...
Read more about PagerDuty9.4
Spot Score

xMatters
Transform incidents into opportunities for growth.
Best for: SMB teams · Mid-market · Enterprise
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What is xMatters?
xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize actions, and uncover meaningful opportunities for process improvement. It gives organizations the ability to ...
Read more about xMattersStarts from $16/User/Month, also offers free forever plan
9.1
Spot Score

AlertOps
Streamline your incident management with real-time alerts.
Best for: SMB teams · Mid-market · Enterprise
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What is AlertOps?
AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing systems, help desks, and social media. Users of the AlertOps platform are ...
Read more about AlertOpsStarts from $5/User/Month when Billed Yearly, also offers free forever plan
8.6
Spot Score

Moogsoft
Streamline IT incident management for faster resolution.
Best for: SMB teams · Mid-market · Enterprise
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What is Moogsoft?
Management Software eases this burden by organizing the team's responses and alerting the right people to them on an ongoing basis. It allows businesses to manage incidents and request help from other teams so that everyone is on the same page and knows what to expect next. With Moogsoft, ...
Read more about MoogsoftStarts from $833/Month, also offers free forever plan
8.5
Spot Score

Zenduty
Efficiently manage and resolve incidents with Zenduty.
Best for: SMB teams · Mid-market · Enterprise
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What is Zenduty?
Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time of day, with false alarms and noise suppressed. Create on-call rotations and ...
Read more about Zenduty8.5
Spot Score

Blameless
Collaborate with ease, manage incidents blameless.
Best for: SMB teams · Mid-market · Enterprise
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What is Blameless?
Blameless is a web-based software for tracking of incidents. It is also suitable for handling incidents involving multiple parties where different groups play distinct roles. It's been designed from the ground up in consultation with experts from the field of incident management to incorporate ...
Read more about BlamelessStarts from $20/User/Month
8.5
Spot Score

BigPanda
Streamlining crisis management for faster resolution.
Best for: SMB teams · Mid-market · Enterprise
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What is BigPanda?
BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace violence event, workplace emergency, or a flood emergency, BigPanda helps ...
Read more about BigPandaBigPanda offers custom pricing plan
8.4
Spot Score

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What is Spike.sh?
Spike.sh is an incident management software platform that allows businesses to manage their work orders, assets, and equipment. With a user-friendly interface and cost effective pricing, Spike.sh offers more flexibility and better software than the competition. The web interface allows for easy ...
Read more about Spike.sh8.4
Spot Score

VictorOps
Streamline incident management with smarter communication and control.
Best for: Mid-market · Enterprise
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What is VictorOps?
VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stream, enabling user to better understand systems and teams. It handles ...
Read more about VictorOps8.4
Spot Score

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What is Squadcast?
Squadcast is incident management software that brings together people and tools to protect business. Built for small businesses and distributed operations, Squadcast turns people into an even more powerful incident response team. It's easy to set up and use, with no installation required, and ...
Read more about Squadcast8.0
Spot Score

Splunk On-Call
Simplify incident management and prevent service disruptions.
Best for: SMB teams · Mid-market · Enterprise
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What is Splunk On-Call?
Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitive interface coupled with powerful search and reporting capabilities, Splunk ...
Read more about Splunk On-Call7.9
Spot Score

IBM Cloud Pak for Watson AIOps
Transform your IT operations with AI-powered insights.
Best for: SMB teams · Mid-market · Enterprise
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What is IBM Cloud Pak for Watson AIOps?
IBM Cloud Pak for Watson AIOps is the ultimate AI-enabled solution for IT operators looking to modernize their ITOps toolchain. It centralizes AI into the core of operations enabling features like Event Grouping, Natural Language Processing and Seamless Integration. So you gain an integrated ...
Read more about IBM Cloud Pak for Watson AIOpsIBM Cloud Pak for Watson AIOps offers custom pricing plan
7.8
Spot Score

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What is PagerTree?
PagerTree provides an intelligent alert routing solution that supports contemporary teams with quick incident responses. This advanced software offers individualized on-call schedules, escalation devices, dependable notifications and much more - everything your organization needs for optimal ...
Read more about PagerTree7.8
Spot Score
StatusCast Incident Management
Streamline incident response, minimize downtime.
Best for: SMB teams · Mid-market · Enterprise
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What is StatusCast Incident Management?
StatusCast Incident Management Software provides seamless, coordinated, and collaborative response to help you swiftly restore services and minimize downtime due to planned maintenance or sudden events. Our incident management system allows you to quickly identify the right people, action, and ...
Read more about StatusCast Incident Management7.7
Spot Score

Cronping
Stay ahead of downtime, with proactive monitoring.
Best for: SMB teams · Mid-market · Enterprise
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What is Cronping?
Introducing Cronping, the ultimate solution for reliable uptime monitoring designed to meet the needs of today's professionals. With a focus on accuracy, responsiveness, and efficiency, Cronping is the go-to all-in-one tool that empowers users to effortlessly monitor their systems and stay ...
Read more about CronpingStarts from $24.00/month when Billed Yearly, also offers free forever plan
7.7
Spot Score

ResQ
Effortless incident resolution with real-time updates.
Best for: SMB teams · Mid-market · Enterprise
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What is ResQ?
ResQ makes incident resolution and reporting easier for any business. Enhance your team's communications and resolution times with the Slack integration – no need to change applications or jump between platforms. With updates in real time, incidents can be handled effectively as soon as they ...
Read more about ResQResQ offers custom pricing plan
7.0
Spot Score

TaskCall
Automate your incident response for faster resolution.
Best for: SMB teams · Mid-market · Enterprise
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What is TaskCall?
TaskCall is an incident response and management system for IT and DevOps. It automates the response process so incidents can be resolved in the fastest possible time.
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Pagerly
Elevate your on-call duties with streamlined incident management.
Best for: SMB teams · Mid-market · Enterprise
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What is Pagerly?
Elevate your on-call duties with Pagerly, the essential companion for engineering teams looking to revolutionize their approach to on-call schedules and incident management. With the tagline "Supervise on-call Duties through Slack," Pagerly is designed to seamlessly integrate with Slack, ...
Read more about PagerlyPagerly offers custom pricing plan

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What is Keep?
Introducing Keep - your ultimate solution for efficient end-to-end processes. Say goodbye to complex alert management and manual workflows with Keep, the cutting-edge open-source platform that revolutionizes operations. With Keep, you'll experience a seamless and centralized alert management ...
Read more about KeepStarts from $199.00/month when Billed Yearly, also offers free forever plan
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
