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Top 12 Customer.guru Alternatives for Android, Compared (2026)

Explore 12 alternatives to Customer.guru — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 12 leading Customer.guru alternatives, compared

Quick answer

The best replacements for Customer.guru are Zonka Feedback, SurveyLab and Trustmary. Zonka Feedback ranks first with a SpotScore of 9.8 and a 4.95★ rating. Compare all 12 on score, rating, and pricing below.

If you're weighing whether Customer.guru still fits, this lineup helps. These 12 nps software alternatives are the top contenders, ordered by SpotScore, a measure of verified satisfaction and market presence, plus star ratings and pricing model. Each one passes editorial review. Use the table to compare, then explore the breakdowns below.

ProductSpotScoreRatingPricingBest for
Zonka FeedbackListen, improve, and exceed customer expectations.9.8★★★★★ 4.95(48)Freefrom $24/moteams of all sizes
SurveyLabMeasure, monitor, and improve customer satisfaction with SurveyLab.★★★★★ 4.82(38)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
TrustmaryBuilding trust, one score at a time.9.4★★★★★ 4.59(11)FreeFree Trial · Subscriptionteams of all sizes
StartquestionMeasuring loyalty, not just satisfaction.9.4★★★★★ 4.76(19)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
EmojicsEmpower your business with real-time customer feedback.9.2★★★★★ 4.64(7)Subscription · Quotation Basedteams of all sizes
SatisMeterMeasure customer satisfaction and boost loyalty.9★★★★★ 4.97(40)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
SmileBackCustomer satisfaction made simple.8.9★★★★★ 4.87(40)FreeFree Trial · Subscriptionteams of all sizes
binds.coSync, analyze, and elevate your business in real-time.8.8Not yet ratedQuotation Basedsmall & mid-size businesses
YesInsightsBoost customer loyalty with efficient NPS management.8.8★★★★★ 4.79(12)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
SoluCXConvert leads, maximize sales, achieve success.8.7Not yet ratedQuotation Basedteams of all sizes
ClearlyRatedUncover actionable insights from your customer feedback.8.6★★★★★ 4.76(64)Quotation Basedteams of all sizes
Promoter NinjaEngage, empower, and elevate your sales team today!8.5★★★★★ 5FreeFree Trial · Subscriptionteams of all sizes

9.8

SpotScore

Zonka Feedback - NPS Software

Zonka Feedback

Listen, improve, and exceed customer expectations.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Zonka Feedback?

Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building branded surveys to generating sentiment reports and closing the loop with ...

Read more about Zonka Feedback
Free TrialTry Free →
SurveyLab

SurveyLab

Measure, monitor, and improve customer satisfaction with SurveyLab.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SurveyLab?

SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wide range of question formats and can be used for academic research, ...

Read more about SurveyLab
Free TrialTry Free →·

SurveyLab offers custom pricing plan

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Reach in-market buyersRank above rivals2M+ buyers a year

9.4

SpotScore

Trustmary - NPS Software

Trustmary

Building trust, one score at a time.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Trustmary?

Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A user's reputation is verified by NPS(Net Promoter Score) through deeplinks ...

Read more about Trustmary
Free TrialTry Free →·

Starts from $190/Month

9.4

SpotScore

Startquestion - NPS Software

Startquestion

Measuring loyalty, not just satisfaction.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Startquestion?

NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...

Read more about Startquestion
Free TrialTry Free →·

Starts from $41/Month when Billed Yearly

9.2

SpotScore

Emojics - NPS Software

Emojics

Empower your business with real-time customer feedback.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

Add to compare

What is Emojics?

Emojics is a revolutionary platform that lets businesses and website owners gather feedback from their users with ease. It helps users capture more leads and analyze the emotions of their customers. The service allows users to interact with their customers based on their feelings with reaction ...

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Starts from $9.50

9.0

SpotScore

SatisMeter - NPS Software

SatisMeter

Measure customer satisfaction and boost loyalty.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SatisMeter?

SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...

Read more about SatisMeter
Free TrialTry Free →·

Starts from $49/Month

8.9

SpotScore

SmileBack - NPS Software

SmileBack

Customer satisfaction made simple.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is SmileBack?

SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further ...

Read more about SmileBack
Free TrialTry Free →·

Starts from $83/Month when Billed Yearly

8.8

SpotScore

binds.co - NPS Software

binds.co

Sync, analyze, and elevate your business in real-time.

Best for: SMB teams · Mid-market

Get Pricing Details

Add to compare

What is binds.co?

Binds.co is a No-Downtime software that syncs userr business's data-store in real-time. Its innovative design combines traditional messaging data-stores with Elasticsearch and Time Series data, enabling seamless production use and real-time analytics. The internal message bus enables developers ...

Read more about binds.co

binds.co offers custom pricing plan

8.8

SpotScore

YesInsights - NPS Software

YesInsights

Boost customer loyalty with efficient NPS management.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is YesInsights?

YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses to a central dashboard integrated with their customer database. Conditional ...

Read more about YesInsights
Free Trial·

Starts from $20/Month

8.7

SpotScore

SoluCX - NPS Software

SoluCX

Convert leads, maximize sales, achieve success.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is SoluCX?

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data entry from sales representatives, run real-time analytics on that data to ...

Read more about SoluCX

SoluCX offers custom pricing plan

8.6

SpotScore

ClearlyRated - NPS Software

ClearlyRated

Uncover actionable insights from your customer feedback.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

Add to compare

What is ClearlyRated?

ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while giving feedback. In addition to rating data, it can also be used for ...

Read more about ClearlyRated

ClearlyRated offers custom pricing plan

8.5

SpotScore

Promoter Ninja - NPS Software

Promoter Ninja

Engage, empower, and elevate your sales team today!

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

Add to compare

What is Promoter Ninja?

The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...

Read more about Promoter Ninja
Free TrialTry Free →

How Customer.guru competitors stack up

There are 12 direct Customer.guru competitors in NPS Software. The ones that come up most often are Zonka Feedback, SurveyLab and Trustmary. Each is compared against Customer.guru on rating, pricing and feature coverage below.

Tools similar to Customer.guru

Searches for "sites like Customer.guru" and "apps like Customer.guru" land on the same shortlist as "Customer.guru alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each one belongs on this list

Zonka Feedback9.8Best for teams of all sizes

Clean interface that works well for enterprise deployments.

Watch for: Limited intelligence behind surveys; does not adapt based on prior responses or patterns.

SurveyLabBest for teams of all sizes

Survey creation is fast, with a clear interface users can pick up quickly.

Watch for: Some users reported slow loading times and difficulty locating key features.

Trustmary9.4Best for teams of all sizes

Easy to use interface with constant improvements, making it versatile and user-friendly for feedback collection.

Watch for: Lack of advanced features in the widget for website integration.

Startquestion9.4Best for teams of all sizes

Easy to use interface, making it user-friendly for beginners.

Watch for: Limited selection of advanced features and customizations.

Emojics9.2Best for teams of all sizes

Reviewers say the emoji-based widget collects far more user feedback than traditional tools.

Watch for: Some users want more emoji variety, noting certain emoticons look too similar.

SatisMeter9Best for teams of all sizes

Easy setup and integration with data platforms, making it quick to start gathering feedback.

Watch for: Customizations and advanced features may be overwhelming for new users without proper guidance or support.

SmileBack8.9Best for teams of all sizes

Easy to use for both customers and internal users, boosting response rates.

Watch for: Some users find the simplicity of the system may limit advanced customizations.

binds.co8.8Best for small & mid-size businesses

Real-time data synchronization

Watch for: Complex setup process

YesInsights8.8Best for teams of all sizes

Easy-to-use interface for creating and conducting surveys quickly.

Watch for: Limited integration options and marketplace for expanding functionalities may restrict advanced features.

SoluCX8.7Best for teams of all sizes

Real-time lead tracking

Watch for: May require training for effective use

ClearlyRated8.6Best for teams of all sizes

Easy-to-use platform with clear navigation and user-friendly dashboard.

Watch for: Limited customization options for surveys and may require support for complex features.

Promoter Ninja8.5Best for teams of all sizes

User-friendly interface

Watch for: Limited to NPS metrics

Why teams look for a Customer.guru alternative

Why do teams want a Customer.guru alternative? Most point to issues like these:

  • Limited customization options and marketplace for additional apps and connectors.
  • Some users may find the richness of features and customizations overwhelming without adequate support.
  • Limited options for reaching out to customers beyond basic surveys.

What to consider when replacing Customer.guru

Where the 12 nps software alternatives stand on price and rating: 8 offer a free tier; paid plans run $24, with Zonka Feedback the cheapest entry point; and SatisMeter is the highest rated at 4.97 across 40 reviews.

Our ranking, explained simply.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Customer.guru are Promoter Ninja (5.0★), SatisMeter (5.0★), Zonka Feedback (5.0★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Customer.guru, prioritize: Web Widget Survey, Web Pop-up Survey, Email Surveys, Survey Builder, Customer NPS, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Customer.guru starts from $50 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Customer.guru is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Customer.guru alternative wins for your team?

  • On a budget / just exploring: start with a free tier — Zonka Feedback, SurveyLab and Trustmary let you evaluate without paying upfront.
  • If real-user ratings matter most: SatisMeter has the strongest star rating (4.97★) among the options with verified reviews.
  • Want the safest pick: Zonka Feedback has the highest Spotsaas Score (9.8) in this list — a strong default if you're unsure.

Switching from Customer.guru the smart way

Plan your Customer.guru migration around your data. Export it, confirm the new tool imports it without loss, and check that the workflows you depend on still work. Run a pilot on a free plan first, and keep Customer.guru open until the switch is complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].