ClearlyRated vs Promoter Ninja vs Zonka Feedback Comparison
ClearlyRated
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into the steps that users take while…
Promoter Ninja
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a d…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
Promoter Ninja leads on user satisfaction with a 5.0-star rating across 5 reviews.
SpotSaaS Analysis
ClearlyRatedPromoter NinjaZonka Feedback
The core difference lies in ClearlyRated's focus on straightforward NPS and feedback analytics suitable for larger organizations, while Promoter Ninja is tailored for smaller sales teams looking to enhance customer engagement through NPS-driven workflows. ClearlyRated is ideal for mid to large-sized companies needing detailed insights, whereas Promoter Ninja suits small to medium businesses seeking to integrate NPS into their sales processes.
- Best for straightforward NPS and feedback - Strong analytics and support - Ideal for mid to large-sized organizations - Simple, fast-to-deploy tool - Minimal setup required - Detailed visual insights for decision making
- Best for sales teams enhancing customer engagement - Focus on NPS-driven workflows - Ideal for small to medium businesses - Structured sales funnel integration - Improves communication and process flow - Tailored for customer success teams
ClearlyRated vs Promoter Ninja vs Zonka Feedback — at a glance
| Feature | ClearlyRated | Promoter Ninja | Zonka Feedback |
|---|---|---|---|
| Rating | 4.8 / 5 | 5.0 / 5 | 4.7 / 5 |
| Reviews | 38,149 | 5 | 130 |
| Starting price | Contact for pricing | Contact for pricing | $24 /Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between ClearlyRated and Promoter Ninja
- Free trial: Promoter Ninja offers a free trial; ClearlyRated does not.
- User satisfaction: Promoter Ninja scores higher with a 5.0-star average.
- Deployment: ClearlyRated supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Promoter Ninja supports SaaS/Web/Cloud.
Compare ClearlyRated vs Promoter Ninja vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
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Biggest differences
Start here before you go deeper into features.
Best for straightforward NPS and feedback with strong analytics and support.
- You need a simple, fast-to-deploy NPS and feedback tool with minimal setup.
- Your team values detailed visual insights into user feedback steps for decision making.
- You want responsive customer support to assist with survey implementation and analysis.
- You require highly customizable survey designs beyond basic templates.
- Your organization depends on extensive third-party app integrations and connectors.
Best for sales teams enhancing customer engagement via NPS-driven workflows.
- You have a structured sales funnel needing integrated NPS engagement.
- Your sales or customer success teams require improved communication and process flow.
- You want a simple, low-complexity setup focused on NPS-driven growth analytics.
- Your organization does not prioritize NPS or customer feedback initiatives.
- You need extensive analytics or integrations beyond sales funnel productivity.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
ClearlyRated: Best for straightforward NPS and feedback with strong analytics and support. Promoter Ninja: Best for sales teams enhancing customer engagement via NPS-driven workflows.
Description | ClearlyRated NPS Software is a fast, easy to use feedback software that allows to understand customer's rating experience. It provides multi-screen visualizations of detailed insights into ... Read More about ClearlyRated | The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS ... Read More about Promoter Ninja | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 8.5/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  ClearlyRated has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | Promoter Ninja has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do ClearlyRated, Promoter Ninja and Zonka Feedback Compare on Features?
Total Features | 11 Features | 16 Features | 28 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ClearlyRated, Promoter Ninja and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ClearlyRated vs Promoter Ninja User Reviews & Rating Comparison
User Ratings | 5 (based on 5 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express high satisfaction with the platform’s ease of use, insightful analytics, and responsive support, while noting some limitations in customization and integrations. What buyers like
Common complaints
| Buyer sentiment Users rate Promoter Ninja highly for its ease of use and effective integration with sales processes, though feedback volume is limited. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  3 Screenshots |  1 Screenshots |
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Videos | No videos available. | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ClearlyRated or Promoter Ninja?
- Promoter Ninja edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ClearlyRated and Promoter Ninja offer a free trial?
- Promoter Ninja offers a free trial. ClearlyRated does not.
- What is the starting price of ClearlyRated vs Promoter Ninja?
- ClearlyRated starts at Contact for pricing. Promoter Ninja starts at Contact for pricing.
- What are the top alternatives to ClearlyRated?
- Top alternatives to ClearlyRated include Zonka Feedback, Retently, FeedbackLink, eNPS, GrowthScore.
- What are the top alternatives to Promoter Ninja?
- Top alternatives to Promoter Ninja include Zonka Feedback, ngSurvey, FeedbackLink, SurveyLegend, GrowthScore.