9.8
SpotScore

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What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read more about SysAidSysAid offers custom pricing plan
9.2
SpotScore

SupportBee
Effortlessly manage your customer support needs.
Best for: SMB teams · Mid-market · Enterprise
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What is SupportBee?
SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes built-in email support for customers so they can communicate with users by email instead of relying on ...
Read more about SupportBee8.9
SpotScore

Sugester
Simplify client management with efficient ticket tracking.
Best for: SMB teams · Mid-market · Enterprise
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What is Sugester?
Sugester is a Help Desk Software which lets business manage their clients. It comes with a user-friendly interface and allows to track clients' tickets from the time they are created to when they are resolved. Users can also allocate resources to each ticket, as well as see the results of those ...
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8.6
SpotScore

Halp
Efficient IT support solutions for any size organization.
Best for: SMB teams · Mid-market · Enterprise
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What is Halp?
Halp is a powerful help desk solution for IT support organizations. Stop wasting valuable time manually logging trouble tickets with Halp, designed to accommodate the needs of any size help desk support staff with an affordable low cost per agent model. Get instant email notifications directly ...
Read more about Halp8.5
SpotScore

AzureDesk
Efficient help desk solutions for seamless operations.
Best for: SMB teams · Mid-market · Enterprise
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What is AzureDesk?
AzureDesk is a cloud-based help desk software that allows teams to coordinate requests, track tickets, monitor cases, and manage service tickets for automated resolution. From an application management perspective it's important that the help desk runs smoothly and there are few hiccups. With ...
Read more about AzureDesk8.5
SpotScore

UserEcho
Effortless customer service for ultimate satisfaction.
Best for: SMB teams · Mid-market · Enterprise
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What is UserEcho?
UserEcho provides a comprehensive Help Desk Software platform. No other product has all of the features which allow to service customers more efficiently and with greater satisfaction—sales tracking, email marketing, collaboration tools, website integration, PowerCRM integration, Service Level ...
Read more about UserEcho8.2
SpotScore

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What is Simplydesk?
Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, along with hostings, backups, updates, and email assistance in secure data centers based in France and ...
Read more about SimplydeskSimplydesk offers custom pricing plan
9.7
SpotScore

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Best for: SMB teams · Mid-market · Enterprise
What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read more about Zoho Desk9.8
SpotScore
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read more about LiveAgentStarts from $15/User/Month, also offers free forever plan
9.7
SpotScore

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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read more about CrispStarts from $25/User/Month, also offers free forever plan
9.7
SpotScore

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What is Help Scout?
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...
Read more about Help ScoutStarts from $20/User/Month when Billed Yearly
9.6
SpotScore

Gorgias
Effortlessly manage customer interactions and relationships.
Best for: SMB teams · Mid-market · Enterprise
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What is Gorgias?
The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central ...
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