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8 Best BigRadar Alternatives in 2026 — Free Options Included

Explore 8 alternatives to BigRadar — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 8 best free BigRadar alternatives at a glance

Quick answer

Our pick of free live chat software alternatives to BigRadar: Freshchat, ProProfs Chat and Zoho SalesIQ. Freshchat leads the pack with a SpotScore of 9.5 and a 4.45★ rating. Compare all 8 on score, rating, and pricing below.

Looking past BigRadar? These 8 live chat software free alternatives hold up the best on the things that matter: cost, capability, and how easy they are to live with. We sort them by SpotScore, which weighs verified satisfaction against market presence, then by ratings and pricing. Compare them in the table below, then get the full picture for each.

ProductSpotScoreRatingPricingBest for
FreshchatUpgrade your customer service with intelligent messaging.9.5★★★★☆ 4.45(630)Freefrom $15 /User/Monthteams of all sizes
ProProfs ChatStreamline chat support and increase customer engagement.8.9★★★★☆ 4.45(70)Freefrom $10 /User/Monthteams of all sizes
Zoho SalesIQRevolutionize your customer engagement.8.9★★★★☆ 4.42(283)Freefrom $7 /User/Monthteams of all sizes
ChatraEffortlessly connect with customers in real time.8.8★★★★★ 4.5(20)Freefrom $15 /User/Monthteams of all sizes
FocalScopeBoost customer engagement and satisfaction with FocalScope.8.7★★★★☆ 3.5(1)Freefrom $9/mosmall & mid-size businesses
ChatGenStreamline customer support and boost conversions.8.6★★★★★ 5(2)Freefrom $79/moteams of all sizes
HippoStreamline communication, boost sales.8.5★★★★☆ 3.98(20)Freefrom $17/moteams of all sizes
Let's ConnectConnect, convert, and succeed with real-time communication.8.2★★★★★ 5(9)Freefrom $275/moteams of all sizes

9.5

SpotScore

Freshchat - Live Chat Software

Freshchat

Upgrade your customer service with intelligent messaging.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

630 verified reviews

Add to compare

What is Freshchat?

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

Read more about Freshchat
Free Trial

8.9

SpotScore

ProProfs Chat - Live Chat Software

ProProfs Chat

Streamline chat support and increase customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

70 verified reviews

Add to compare

What is ProProfs Chat?

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...

Read more about ProProfs Chat
Free Trial·

ProProfs Chat offers custom pricing plan

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8.9

SpotScore

Zoho SalesIQ

Zoho SalesIQ

Revolutionize your customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

283 verified reviews

Add to compare

What is Zoho SalesIQ?

Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...

Read more about Zoho SalesIQ
Free TrialTry Free →

8.8

SpotScore

Chatra - Live Chat Software

Chatra

Effortlessly connect with customers in real time.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

20 verified reviews

Add to compare

What is Chatra?

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can provide a personalized touch to your interactions with customers. Never keep ...

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Free Trial

8.7

SpotScore

FocalScope - Live Chat Software

FocalScope

Boost customer engagement and satisfaction with FocalScope.

Best for: SMB teams · Mid-market

Start Free Trial

3.5

1 verified reviews

Add to compare

What is FocalScope?

FocalScope, a comprehensive live chat software, empowers you to effectively engage with your website visitors and turn them into loyal customers. Its pre-designed chat templates and customizable signup forms allow you to make a great first impression. The tool also offers canned responses for ...

Read more about FocalScope
Free Trial

8.6

SpotScore

ChatGen - Live Chat Software

ChatGen

Streamline customer support and boost conversions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

2 verified reviews

Add to compare

What is ChatGen?

. ChatGen is a hybrid chatbot platform that provides exceptional customer service through an automated bot. Trusted by reputable companies like PayPal, Eureka Forbes, and The ELS Club, this top-notch platform allows businesses to deliver personalized and friendly customer support quickly. With ...

Read more about ChatGen
Free Trial·

ChatGen offers custom pricing plan

8.5

SpotScore

Hippo - Live Chat Software

Hippo

Streamline communication, boost sales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.0

20 verified reviews

Add to compare

What is Hippo?

Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses to provide top-notch customer service while keeping them engaged with live ...

Read more about Hippo
Free Trial

8.2

SpotScore

Let's Connect - Live Chat Software

Let's Connect

Connect, convert, and succeed with real-time communication.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

5.0

9 verified reviews

Add to compare

What is Let's Connect?

Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...

Read more about Let's Connect
Free Trial

Who competes with BigRadar?

BigRadar competes with 8 other live chat software tools tracked on Spotsaas. The closest by feature overlap are Freshchat, ProProfs Chat and Zoho SalesIQ. Each is compared against BigRadar on rating, pricing and feature coverage below.

Sites and apps like BigRadar

Searches for "sites like BigRadar" and "apps like BigRadar" land on the same shortlist as "BigRadar alternatives" — the 8 options below cover both, whether you want a like-for-like replacement or something lighter.

What sets each pick apart

Freshchat9.5Best for teams of all sizes

User-friendly interface for smooth customer interactions.

Watch for: Occasional glitches may disrupt the system flow.

ProProfs Chat8.9Best for teams of all sizes

Predefined messages for efficiency

Watch for: Limited integrations

Zoho SalesIQ8.9Best for teams of all sizes

Integrates with other Zoho products including CRM, Desk, and Campaigns.

Watch for: Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.

Chatra8.8Best for teams of all sizes

Effortless customer communication

Watch for: Limited customization options

FocalScope8.7Best for small & mid-size businesses

Pre-designed chat templates

Watch for: User interface can be cluttered

ChatGen8.6Best for teams of all sizes

Hybrid chatbot capabilities

Watch for: Limited customization options

Hippo8.5Best for teams of all sizes

Real-time chat capabilities

Watch for: Limited advanced features

Let's Connect8.2Best for teams of all sizes

Real-time communication

Watch for: Limited advanced features

Why teams look for a BigRadar alternative

If you're considering a BigRadar alternative, you're probably running into one of these:

  • Limited integrations
  • No mobile app
  • Basic analytics features

Choosing a BigRadar alternative

Looking at the 8 live chat software free alternatives through the data: 8 offer a free tier; paid plans run $7–$275, with Zoho SalesIQ the cheapest entry point; and ChatGen is the highest rated at 5★ across 2 reviews.

Our methodology.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to BigRadar are ChatGen (5.0★), Let's Connect (5.0★), Chatra (4.5★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to BigRadar, prioritize: Visitor Targeting, Shortcut Messages, Persistent Chat, Knowledge Database, Co-Browsing, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

BigRadar starts from $39 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply BigRadar is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to pick the best BigRadar alternative

  • On a budget / just exploring: start with a free tier — Freshchat, ProProfs Chat and Zoho SalesIQ let you evaluate without paying upfront.
  • If real-user ratings matter most: ChatGen has the strongest star rating (5★) among the options with verified reviews.
  • Want the safest pick: Freshchat has the highest Spotsaas Score (9.5) in this list — a strong default if you're unsure.

How to migrate from BigRadar

To switch off BigRadar without disruption, handle your data first: export it and test that the new tool imports it cleanly. Verify your key workflows still function, pilot the move on a free plan or trial, and keep BigRadar active until the cutover is complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].