Zultys MXIE vs Avaya Aura vs LiveOps Comparison
Zultys MXIE
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, adaptability, and many other capabi…
Avaya Aura
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Avaya Aura is a contact center operation software designed to help business to streamline the call center operations, improve agent efficiency and performance, and continuously enhance the customer experience. Avaya Aura…
LiveOps
Starting at Contact for pricing
- Large Enterprises
- Medium Business
LiveOps Contact Center Operations software helps agents resolve inbound customer service and sales issues faster. With LiveOps, user can provide exceptional customer service via phone, chat and social media. Improve qual…
Avaya Aura leads on user satisfaction with a 4.1-star rating across 162 reviews.
Zultys MXIE vs Avaya Aura vs LiveOps — at a glance
| Feature | Zultys MXIE | Avaya Aura | LiveOps |
|---|---|---|---|
| Rating | 3.9 / 5 | 4.1 / 5 | 3.4 / 5 |
| Reviews | 53 | 162 | 5 |
| Starting price | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Contact Center Operations Software | Contact Center Operations Software | Contact Center Operations Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — | — |
| Support modes | Business Hours | Online | Online |
| Data residency | US | — | US |
Key differences between Zultys MXIE and Avaya Aura
- User satisfaction: Avaya Aura scores higher with a 4.1-star average.
- Deployment: Zultys MXIE supports SaaS/Web/Cloud; Avaya Aura supports SaaS/Web/Cloud.
Compare Zultys MXIE vs Avaya Aura vs LiveOps — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Zultys MXIE typically suits Large Enterprises and Medium Business. Avaya Aura tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, ... Read More about Zultys MXIE | Avaya Aura is a contact center operation software designed to help business to streamline the call center operations, improve agent efficiency and performance, and continuously enhance the ... Read More about Avaya Aura | LiveOps Contact Center Operations software helps agents resolve inbound customer service and sales issues faster. With LiveOps, user can provide exceptional customer service via phone, chat ... Read More about LiveOps |
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User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Zultys MXIE, Avaya Aura and LiveOps on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
Data Residency | 🇺🇸 US | — | 🇺🇸 US |
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Zultys MXIE vs Avaya Aura User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 28 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 79 reviews, with strong overall satisfaction. | Buyer sentiment Buyer sentiment is mixed across 6 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
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Pros and Cons |
| No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Videos |  3 Videos |  2 Videos |  1 Videos |
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Alternatives
Alternatives |
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Related Blogs and Articles for Contact Center Operations Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zultys MXIE or Avaya Aura?
- Avaya Aura edges out the other on user ratings (4.1 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zultys MXIE and Avaya Aura offer a free trial?
- Neither Zultys MXIE nor Avaya Aura currently lists a free trial.
- What is the starting price of Zultys MXIE vs Avaya Aura?
- Zultys MXIE starts at Contact for pricing. Avaya Aura starts at Contact for pricing.
- What are the top alternatives to Zultys MXIE?
- Top alternatives to Zultys MXIE include uContact, ZIWO, NICE inContact CXone, 3CX, ice Contact Center.
- What are the top alternatives to Avaya Aura?
- Top alternatives to Avaya Aura include contactSPACE, uContact, Call Center Studio, 3CX, Convoso.