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Zoho ContactManager vs Contacts+ vs Bigin by Zoho CRM Comparison

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Zoho ContactManager

4.2(105 reviews)

Starting at $12.50 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an intuitive drag-and-drop User Interfac…

Contacts+

5.0(3 reviews)

Starting at $8.33 /Month

  • Individuals
  • Small Business

Contacts+ CRM Software provides an opportunity to access business information with a custom user interface that meets your needs and preferences. These include features such as Lead-management, Leads to Contacts, Sales P…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Contacts+ leads on user satisfaction with a 5.0-star rating across 3 reviews.

Zoho ContactManager vs Contacts+ vs Bigin by Zoho CRM — at a glance

FeatureZoho ContactManagerContacts+Bigin by Zoho CRM
Rating4.2 / 55.0 / 54.6 / 5
Reviews1053294
Starting price$12.50 /Month$8.33 /Month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessIndividuals, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalUSGlobal

Key differences between Zoho ContactManager and Contacts+

  • Pricing: Zoho ContactManager starts at $12.50 /Month, while Contacts+ starts at $8.33 /Month.
  • Free trial: Zoho ContactManager offers a free trial; Contacts+ does not.
  • Target audience: Zoho ContactManager is built for Freelancers / Consultants and Medium Business, while Contacts+ targets Individuals and Small Business.
  • User satisfaction: Contacts+ scores higher with a 5.0-star average.
  • Deployment: Zoho ContactManager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Contacts+ supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Zoho ContactManager vs Contacts+ vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zoho ContactManager - Contact Management Software
Talk to an expert
Talk to an expert
Contacts+ - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Zoho ContactManager

Best for small to medium businesses needing affordable, integrated contact and CRM management.

Choose if
  • You are a small business or freelancer needing centralized contact management with CRM features.
  • Your team values a simple, streamlined interface to track client interactions and communications.
  • You want an affordable solution that integrates contact management and basic CRM capabilities.
Consider alternatives if
  • You represent a large enterprise requiring advanced customization, scalability, and extensive reporting.
  • Your workflows demand high performance with fast load times and highly accurate data handling.

Contacts+

Best for

Individuals, Small Business

Bigin by Zoho CRM

Best for

Small Business

Zoho ContactManager typically suits Freelancers / Consultants and Medium Business. Contacts+ tends to fit Individuals and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zoho ContactManager is a simple and effective solution for managing email contacts, phone numbers, notes and tasks all from a single central location. Manage Contacts in Bulk with an ... Read More about Zoho ContactManager

Contacts+ CRM Software provides an opportunity to access business information with a custom user interface that meets your needs and preferences. These include features such as ... Read More about Contacts+

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12.50
  • Starts from $8.33 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.2/10

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)

Best Company Size

1-50 employees51-200 employees
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Software Demo

Demo

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How do Zoho ContactManager, Contacts+ and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

3 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Zoho ContactManager, Contacts+ and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12.50
        • $8.33 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Basic

          • Sync 1 Account

          • Store up to 1,000 contacts

          • Scan and save up to 5 business cards

        • Premium

          • Sync 5 Accounts

          • Securely store and sync up to 25,000 contacts

          • Scan 50 business cards per month

          Show more +

        • Team and Small Business

          • Share contacts with your team or organization

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Zoho ContactManager pricing
        Contacts+ pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Zoho ContactManager vs Contacts+ User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        22

        33

        3

        0

        0

        8

        4

        1

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate the tool's ease of use, affordability, and productivity benefits, though some desire better customization and performance improvements.

        What buyers like

        • Ease of use
        • Affordability
        • Integration capabilities

        Common complaints

        • Setup complexity
        • Performance issues

        Buyer sentiment

        Buyer sentiment is very strong across 13 reviews, with consistently positive feedback.

        What buyers like

        • Simplifies contact management by providing a centralized location for storing and syncing contacts across multiple platforms and devices.
        • Easy to use, making it accessible to users with varying levels of technical expertise.
        • Great for managing large volumes of data and maintaining organization with features like flags and statuses for follow-ups.

        Common complaints

        • Users did not explicitly highlight drawbacks in their reviews, suggesting overall satisfaction or a focus on positive experiences.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • User-friendly and streamlined interface that enhances productivity

        • Affordable pricing with robust features and easy integration

        • Centralized contact management improving organizational efficiency

        • Initial setup can be overwhelming due to many features and suites

        • User interface lacks distinctiveness and could be more integrated

        • Highly customizable interface

        • Strong lead management tools

        • Comprehensive reporting features

        • Setup can be time-consuming

        • Mobile app may lack features

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Zoho ContactManager, Contacts+, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Zoho ContactManager Demo - Track deals and tasks.

        8 Screenshots

        Contacts  screenshot

        4 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Zoho ContactManager or Contacts+?
        Contacts+ edges out the other on user ratings (5.0 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Zoho ContactManager and Contacts+ offer a free trial?
        Zoho ContactManager offers a free trial. Contacts+ does not.
        What is the starting price of Zoho ContactManager vs Contacts+?
        Zoho ContactManager starts at $12.50 /Month. Contacts+ starts at $8.33 /Month.
        What are the top alternatives to Zoho ContactManager?
        Top alternatives to Zoho ContactManager include Bigin by Zoho CRM, Zoho One, Zoho CRM, Salesforce, Zoho CRM Plus.
        What are the top alternatives to Contacts+?
        Top alternatives to Contacts+ include Bigin by Zoho CRM, Salesforce, SalesCRM, SimpleCRM, FreeCRM.