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Compare Zenduty vs xMatters

Zenduty - Incident Management Software
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xMatters - Incident Management Software
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Overview

Description

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on ... Read More

xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More

Entry Level Pricing
  • Starts from $5 , Billed Yearly
  • Starts from $16
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.5/10

9.4/10

User Ratings
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Software Demo

Demo

Features

Total Features

12 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $5 , Billed Yearly
          • $16
          Pricing Plans
          • Free

            • SMS/Phone/Email/Slack/Teams/Push Notifications

            • On call scheduling

            • Android/iOS application

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          • Starter

            • Includes features of Free plan, plus

            • Outgoing/two-way integrations with Jira, Slack, Zoom, Freshdesk, Statuspage and others

            • Incident Responders

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          • Growth

            • Includes features of Starter plan, plus

            • Unlimited SMS/Phone call alerts

            • API access

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          192

          Very Good

          61

          Good

          4

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          xMatters emerges as a reliable and efficient tool for IT alerting and incident management, as highlighted by users in recent reviews. Many users appreciate its seamless integration with existing ...Read more

          Pros and Cons
          • Automates workflows and alerts, saving time and ensuring timely responses to issues.

          • Offers various integration options with existing systems, making it easy to combine and replace alerts.

          • Provides multiple alert devices and communication channels, improving accessibility and responsiveness.

          • User-friendly interface, easy to navigate and use, even for new users.

          • Some users find the search function and schedule setup confusing or could be improved.

          • Limited customization options for individual preferences like alert sounds.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Zolo

          Zolo

          Qoala

          Qoala

          UrbanPiper

          UrbanPiper

          Accenture

          Accenture

          Viasat

          Viasat

          Principal

          Principal

          Media and Screenshots

          Screenshots
          screenshot

          1 Screenshots

          Test the integration

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zenduty and xMatters offer a Free Trial.

          Zenduty is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          xMatters is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zenduty Starts at $5/User/Month when Billed Yearly whereas for xMatters Starts at $16/User/Month.

          Some top alternatives to Zenduty includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, Rootly, Incident.io, StatusCast Incident Management, PagerTree and ResQ.

          Some top alternatives to xMatters includes Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps, Everbridge IT Alerting, Mission Manager, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and PagerTree.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].