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Zendesk Talk vs mySQM Customer Service QA vs Nextiva - Which Tool Fits Your Business?

Zendesk Talk - Call Center Software
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TL;DR - Quick Comparison Summary

Description

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

mySQM's revolutionary customer service QA software was designed with one goal in mind - to help call center agents deliver a high quality customer experience. This intuitive tool provides ... Read More

Entry Level Pricing

  • Starts from $9
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

9.0/10

8.6/10

User Ratings

4.3

(39)
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Software Demo

Demo

How do Zendesk Talk, mySQM Customer Service QA and Nextiva Compare on Features?

Total Features

10 Features

9 Features

Unique Features

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      What Do Zendesk Talk, mySQM Customer Service QA and Nextiva Cost?

      Pricing Option

          Starting From

          • $9
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          zendesk-talk pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
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          Zendesk Talk vs mySQM Customer Service QA User Reviews & Rating Comparison

          User Ratings

          4.3

          (based on 39 reviews)

          No reviews available for the product

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Zendesk Talk

          Pros and Cons of mySQM Customer Service QA

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots

          Voice channels

          2 Screenshots

          No screenshots available.

          Videos

          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Talk offers Free Trial, but mySQM Customer Service QA does not.

          Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          mySQM Customer Service QA is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Talk begins at $9/User/Month, while pricing details for mySQM Customer Service QA are unavailable.

          Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to mySQM Customer Service QA includes Nextiva, FIVE CRM, Zendesk Talk, TalkDesk, XCALLY, uContact, Call Center Studio, Truly, LiveAgent, My Hotline and Mobcall.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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