spotsaas-logo
Get Listed

Compare xMatters vs OnPage

xMatters - Incident Management Software
Get Quote
Get Quote
OnPage - Incident Management Software
Get Quote
Get Quote

Overview

Description

xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More

Entry Level Pricing
  • Starts from $16
  • Starts from $13.99 , yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.4/10

8.9/10

User Ratings
Get Quote
Get Quote

Software Demo

Demo

Features

Total Features

9 Features

15 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $16
          • $13.99 , yearly
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          192

          Very Good

          61

          Good

          4

          Poor

          0

          Terible

          0

          Excellent

          145

          Very Good

          64

          Good

          21

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          xMatters emerges as a reliable and efficient tool for IT alerting and incident management, as highlighted by users in recent reviews. Many users appreciate its seamless integration with existing ...Read more

          OnPage stands out as a reliable and user-friendly paging system, offering essential features for efficient communication. Users appreciate its ability to resolve staffing concerns around the ...Read more

          Pros and Cons
          • Automates workflows and alerts, saving time and ensuring timely responses to issues.

          • Offers various integration options with existing systems, making it easy to combine and replace alerts.

          • Provides multiple alert devices and communication channels, improving accessibility and responsiveness.

          • User-friendly interface, easy to navigate and use, even for new users.

          • Some users find the search function and schedule setup confusing or could be improved.

          • Limited customization options for individual preferences like alert sounds.

          • Reliable and user-friendly, providing timely notifications and resolving staffing coverage effectively.

          • Easy to use and setup, requiring little to no training, with reliable messaging for urgent matters.

          • Customizable features, such as tiered alerts, integrating well with user devices for enhanced flexibility and response times.

          • Responsive customer support available 24/7, resolving issues quickly and efficiently.

          • Limited customization options, especially regarding notification settings, custom sounds, and responding to pages with text.

          • Occasional glitches and issues with alerts, such as pages being sent to all team members instead of the intended recipient.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Accenture

          Accenture

          Viasat

          Viasat

          Principal

          Principal

          No Customers information available.

          Media and Screenshots

          Screenshots
          Test the integration

          1 Screenshots

          OnPage

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both xMatters and OnPage offer a Free Trial.

          xMatters is designed for Large Enterprises, Medium Business and Small Business.

          OnPage is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for xMatters Starts at $16/User/Month whereas for OnPage Starts at $13.99/User/Month when yearly.

          Some top alternatives to xMatters includes Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps, Everbridge IT Alerting, Mission Manager, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and PagerTree.

          Some top alternatives to OnPage includes Freshservice, VictorOps, Amixr, AlertOps, Spike.sh, TaskCall, Mission Manager, Incident.io, StatusCast Incident Management, PagerTree and ResQ.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].