Wrike vs Zendesk Sell vs Bigin by Zoho CRM vs Creatio CRM Comparison
Wrike
Starting at $0 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Wrike is a web-based project management software designed to enhance team collaboration, streamline workflows, and boost productivity. It provides real-time visibility into project progress, ensuring teams stay aligned w…
Zendesk Sell
Starting at $19 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set u…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
Zendesk Sell leads on user satisfaction with a 4.6-star rating across 146 reviews.
Wrike vs Zendesk Sell vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | Wrike | Zendesk Sell | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 4.5 / 5 | 4.6 / 5 | 4.6 / 5 | — |
| Reviews | 1,885 | 146 | 243 | — |
| Starting price | $0 /user/month | $19 /User/Month | $7 /User/Month | $40 /user/month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Small Business | Large Enterprises, Medium Business |
| Category | Project Management Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | — | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global | Global | United States, United Kingdom, Australia, European Union |
Key differences between Wrike and Zendesk Sell
- Pricing: Wrike starts at $0 /user/month, while Zendesk Sell starts at $19 /User/Month.
- Target audience: Wrike is built for Freelancers / Consultants and Large Enterprises, while Zendesk Sell targets Large Enterprises and Medium Business.
- User satisfaction: Zendesk Sell scores higher with a 4.6-star average.
- Deployment: Wrike supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Zendesk Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Wrike vs Zendesk Sell vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Wrike, Zendesk Sell, Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
Best for mid-sized teams needing flexible, collaborative project management.
- You manage projects in marketing, IT, or product teams within 50-5000 employees.
- You require customizable workflows with drag-and-drop task management and real-time updates.
- You want integrated time-tracking and comprehensive reporting for accountability and progress visibility.
- You are a freelancer or very small team needing a simple, minimal learning curve tool.
- You need advanced Gantt charting or multi-layered dashboards for complex project visualization.
Best for SMB sales teams needing easy, integrated CRM with automation.
- You want a simple, user-friendly CRM with minimal learning curve.
- You need seamless integration with Zendesk Support and popular tools like G-Suite and Mailchimp.
- You require robust automation to reduce manual sales tasks and streamline workflows.
- Your enterprise demands highly customizable workflows and advanced reporting.
- You rely heavily on advanced bulk email or phone system integrations without third-party tools.
Small Business
Large Enterprises, Medium Business
Wrike: Best for mid-sized teams needing flexible, collaborative project management. Zendesk Sell: Best for SMB sales teams needing easy, integrated CRM with automation.
Description | Wrike is a web-based project management software designed to enhance team collaboration, streamline workflows, and boost productivity. It provides real-time visibility into project ... Read More about Wrike | Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More about Zendesk Sell | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 9.2/10 | 9.1/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50 to 500 employees501 to 5,000 employees | 1-50 employees51-500 employees | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Collaboration: Wrike lets teams communicate easily, keeping everyone informed. Real-time updates and comments reduce back-and-forth emails.
- Customizable Workflows: With Wrike’s flexible templates, you can tailor workflows to fit your team's unique processes. This means that whether you're managing a creative project or a technical rollout, you can adapt the software to work for you.
- Complete Reporting: As managers, you'll appreciate the in-depth reporting tools Wrike offers. From tracking project progress to analyzing team performance, these insights help you make informed decisions that drive results.
No key benefits available yet.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
- 50 to 5,000 employees.
- Marketing Technology, Project Management, IT Services, Consulting, SaaS, Creative Agencies.
- Project Managers, Marketing Managers, Product Managers, Operations Managers, Team Leaders.
No best-fit guidance available yet.
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
- Users may find Wrike's pricing structure to be higher than expected, prompting them to explore more budget-friendly project management tools that offer similar features without the additional costs.
- Some teams may require a more intuitive user interface, leading them to consider alternatives that prioritize ease of use and quick onboarding for new users.
- Organizations with specific integration needs might look for solutions that seamlessly connect with their existing software stack, as Wrike may lack compatibility with certain applications.
No alternatives guidance available yet.
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
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How do Wrike, Zendesk Sell, Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 48 Features | 29 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Wrike, Zendesk Sell, Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Wrike, Zendesk Sell, Bigin by Zoho CRM vs Creatio CRM: Other Details
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Get help choosing | Get help choosing |
Wrike, Zendesk Sell, Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Wrike vs Zendesk Sell vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Wrike's ease of use and flexibility, though some users find the learning curve steep and desire more advanced dashboard and charting features. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zendesk Sell for its ease of use and integration capabilities but note limitations in customization and occasional performance issues. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Common complaints
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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Wrike, Zendesk Sell, Bigin by Zoho CRM and Creatio CRM Customers
Customers |  Walmart  Siemens  Airbnb |  Intermind  Stapples  Freshly |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  5 Videos |  2 Videos |
Alternatives to Wrike, Zendesk Sell, Bigin by Zoho CRM, Creatio CRM
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Wrike or Zendesk Sell?
- Zendesk Sell edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Wrike and Zendesk Sell offer a free trial?
- Yes, both Wrike and Zendesk Sell offer a free trial.
- What is the starting price of Wrike vs Zendesk Sell?
- Wrike starts at $0 /user/month. Zendesk Sell starts at $19 /User/Month.
- What are the top alternatives to Wrike?
- Top alternatives to Wrike include Quickbase, monday Work Management, Smartsheet, ClickUp, Jira.
- What are the top alternatives to Zendesk Sell?
- Top alternatives to Zendesk Sell include Bigin by Zoho CRM, Creatio CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM.