Voiptime vs ReadyMode (formerly Xencall) Comparison
Voiptime
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wher…
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ReadyMode (formerly Xencall)
Starting at Contact for pricing
- Freelancers / Consultants
- Large Enterprises
ReadyMode is a complete auto dialer software solution that helps user easily and inexpensively call prospects, customers, and friends directly from desktop or mobile device. Features include automatic monitored lists, bu…
Voiptime leads on user satisfaction with a 4.9-star rating across 13 reviews.
Voiptime vs ReadyMode (formerly Xencall) — at a glance
| Feature | Voiptime | ReadyMode (formerly Xencall) |
|---|---|---|
| Rating | 4.9 / 5 | 3.3 / 5 |
| Reviews | 13 | 76 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Call Center Software | Auto Dialer Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | — |
| Data residency | Global | US |
Key differences between Voiptime and ReadyMode (formerly Xencall)
- Target audience: Voiptime is built for Large Enterprises and Medium Business, while ReadyMode (formerly Xencall) targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Voiptime scores higher with a 4.9-star average.
- Deployment: Voiptime supports SaaS/Web/Cloud; ReadyMode (formerly Xencall) supports SaaS/Web/Cloud.
Voiptime vs ReadyMode (formerly Xencall) — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for medium-sized sales teams needing efficient call routing and CRM integration.
- You manage a 50-500 employee sales or consulting team needing streamlined call handling.
- You want quick setup with minimal complexity and easy-to-use call center software.
- You require real-time two-way CRM integration to enhance agent-customer interactions.
- Your organization depends heavily on extensive third-party app integrations and custom connectors.
- Your team lacks onboarding support and may be overwhelmed by a feature-rich platform.
Best for small to medium sales and support teams needing reliable auto-dialing.
- You need strong, responsive customer service and quick support response.
- You want customizable call scripts tailored for different campaigns.
- You require real-time and historical reporting to track call performance.
- Your team demands a modern, highly intuitive, and uncluttered user interface.
- You rely heavily on inbound text messaging as part of your workflow.
Voiptime: Best for medium-sized sales teams needing efficient call routing and CRM integration. ReadyMode (formerly Xencall): Best for small to medium sales and support teams needing reliable auto-dialing.
Description | Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their ... Read More about Voiptime | ReadyMode is a complete auto dialer software solution that helps user easily and inexpensively call prospects, customers, and friends directly from desktop or mobile device. Features ... Read More about ReadyMode (formerly Xencall) |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 500 employeesMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Cost Efficiency: By using Voiptime, managers can significantly reduce communication costs, as it uses internet protocols rather than traditional phone lines. This means lower bills and more budget flexibility for your organization.
- Scalability: Administrators will appreciate how easily Voiptime adapts to your business's growth. Whether you’re adding new employees or expanding to new locations, scaling up your communication infrastructure is seamless and straightforward.
- Improved Collaboration: Executives can strengthen teamwork through Voiptime's integrated features like video conferencing, instant messaging, and file sharing in one platform. This allows teams to work together effectively from any location.
No key benefits available yet.
Best fit
- 50 to 500 employees
- Sales Automation, SaaS, Consulting, and Revtech
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Voiptime if they require more advanced features, such as enhanced call analytics or integrations with specific CRM systems that better suit their operational needs.
- Some businesses might consider alternatives due to cost concerns, especially if they find other solutions offering similar functionalities at a lower price point or with more flexible pricing plans.
- Organizations looking for better customer support might explore other options if they experience delays or inadequate assistance from Voiptime's support team during critical times.
No alternatives guidance available yet.
Software Demo
Demo |  Voiptime has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Voiptime and ReadyMode (formerly Xencall) Compare on Features?
Total Features | 10 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Voiptime and ReadyMode (formerly Xencall) on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Voiptime User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users highly value Voiptime for its intelligent call routing, ease of use, and CRM integration, though some find the feature set overwhelming and desire more marketplace options. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the strong customer support and flexible dialing features despite some UI and reliability issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Toast  MSV  UA.TAO | No Customers information available. |
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Media and Screenshots
Screenshots |  6 Screenshots | No screenshots available. |
|---|---|---|
Videos | No videos available. |  2 Videos |
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Related Blogs and Articles for Auto Dialer Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Voiptime or ReadyMode (formerly Xencall)?
- Voiptime edges out the other on user ratings (4.9 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Voiptime and ReadyMode (formerly Xencall) offer a free trial?
- Neither Voiptime nor ReadyMode (formerly Xencall) currently lists a free trial.
- What is the starting price of Voiptime vs ReadyMode (formerly Xencall)?
- Voiptime starts at Contact for pricing. ReadyMode (formerly Xencall) starts at Contact for pricing.
- What are the top alternatives to Voiptime?
- Top alternatives to Voiptime include Nextiva, TalkDesk, Dialer360, CallTools, HoduCC.
- What are the top alternatives to ReadyMode (formerly Xencall)?
- Top alternatives to ReadyMode (formerly Xencall) include Dialer360, Voiptime, Vert-Age Dialer, Mojo Dialer, ProspectBoss CRM Dialer.