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VanillaSoft vs Salesmate vs Bigin by Zoho CRM Comparison

Last updated:

VanillaSoft

4.4(965 reviews)

Starting at $80 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

VanillaSoft is the Sales Engagement Platform for global sales organizations. Essential functions like Account, Product and Contact management are realigned with how salespeople engage with their customers and collaborate…

Salesmate

4.3(103 reviews)

Starting at $12 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Salesmate CRM is an all-in-one cloud based software for modern sales teams. It is designed to help you close more deals and increase your revenue. The system will streamline your sales process, deliver accurate analytics…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

VanillaSoft leads on user satisfaction with a 4.4-star rating across 965 reviews.

VanillaSoft vs Salesmate vs Bigin by Zoho CRM — at a glance

FeatureVanillaSoftSalesmateBigin by Zoho CRM
Rating4.4 / 54.3 / 54.3 / 5
Reviews965103119
Starting price$80 /User/Month$12 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategorySales Engagement SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyGlobalUSGlobal

Key differences between VanillaSoft and Salesmate

  • Pricing: VanillaSoft starts at $80 /User/Month, while Salesmate starts at $12 /User/Month.
  • User satisfaction: VanillaSoft scores higher with a 4.4-star average.
  • Deployment: VanillaSoft supports SaaS/Web/Cloud; Salesmate supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare VanillaSoft vs Salesmate vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Sales Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

VanillaSoft - Sales Engagement Software
Talk to an expert
Talk to an expert
Salesmate - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

VanillaSoft

Best for outbound sales teams needing efficient high-volume call management.

Choose if
  • You run a small to medium outbound sales or call center team.
  • You need a simple, user-friendly platform with quick setup.
  • You want integrated calendar scheduling across multiple time zones.
Consider alternatives if
  • Your organization requires extensive customization and complex integrations.
  • You need a wide variety of marketplace apps and advanced connectors.

Salesmate

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

VanillaSoft typically suits Large Enterprises and Medium Business. Salesmate tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

VanillaSoft is the Sales Engagement Platform for global sales organizations. Essential functions like Account, Product and Contact management are realigned with how salespeople engage with ... Read More about VanillaSoft

Salesmate CRM is an all-in-one cloud based software for modern sales teams. It is designed to help you close more deals and increase your revenue. The system will streamline your sales ... Read More about Salesmate

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $80
  • Starts from $12 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.3/10

8.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do VanillaSoft, Salesmate and Bigin by Zoho CRM Compare on Features?

Total Features

13 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare VanillaSoft, Salesmate and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $80
        • $12 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Starter

          • Contacts, Companies, Deals

          • Email Sync, Tracking & Templates

          • Multiple Pipeline Management

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Product Management

          • Goal Management

          Show more +

        • Boost

          • Includes features of Growth plan, plus

          • Team Management

          • Increased Team Inbox Limits

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        VanillaSoft pricing
        Salesmate pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        VanillaSoft vs Salesmate User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        425

        99

        19

        6

        2

        62

        13

        2

        0

        3

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and outbound call efficiency, tempered by concerns over limited customization and occasional bugs.

        What buyers like

        • Ease of use
        • Outbound call efficiency
        • Calendar integration

        Common complaints

        • Limited customization
        • Minor bugs

        Buyer sentiment

        Buyer sentiment is positive across 80 reviews, with strong overall satisfaction.

        What buyers like

        • Comprehensive feature set with tools for email tracking, automated workflows, and pipeline management, enabling streamlined sales processes.
        • User-friendly interface that is intuitive and accessible, requiring minimal technical expertise, even for first-time users.
        • Cost-effective solution with excellent price-to-performance ratio compared to competitors, ideal for small and medium businesses.

        Common complaints

        • Limited mobile app functionality, with navigation and linking features for contacts and deals found to be manual and less intuitive.
        • Performance issues reported by some users, including slow loading times and repetitive notifications.
        • Restrictions on document attachment sizes (10MB) and lack of HIPAA compliance limit its usability for specific industries.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Efficient handling of volume outbound calls

        • User-friendly interface with easy implementation

        • Calendar integration for scheduling leads across time zones

        • Limited customization options

        • Marketplace lacks variety of apps and connectors

        • Streamlines sales processes with automation features.

        • Offers detailed analytics for informed decision-making.

        • Integrates communication tools for better engagement.

        • May require time to fully utilize all features.

        • Pricing can be a barrier for smaller businesses.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        The SALT Group

        The SALT Group

        SalesRoads

        SalesRoads

        Education Affiliates

        Education Affiliates

        Skytop Business Loans LLC

        Skytop Business Loans LLC

        Faciliteq

        Faciliteq

        Zora Zamecnikova

        Zora Zamecnikova

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Lead routing integration

        7 Screenshots

        Voice

        6 Screenshots

        Videos

        video-0

        5 Videos

        video-0

        4 Videos

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        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, VanillaSoft or Salesmate?
        VanillaSoft edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do VanillaSoft and Salesmate offer a free trial?
        Yes, both VanillaSoft and Salesmate offer a free trial.
        What is the starting price of VanillaSoft vs Salesmate?
        VanillaSoft starts at $80 /User/Month. Salesmate starts at $12 /User/Month.
        What are the top alternatives to VanillaSoft?
        Top alternatives to VanillaSoft include AroundDeal, CrankWheel, ZoomInfo Engage, EngageBay, Sales Desk.
        What are the top alternatives to Salesmate?
        Top alternatives to Salesmate include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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