UserVoice vs Cognito Forms Comparison
UserVoice
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer s…
Cognito Forms
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
Cognito Forms is an online form builder for small business owners, nonprofits, and operations teams who need forms with conditional logic, file uploads, or embedded payment collection without writing code. It handles the…
Cognito Forms leads on user satisfaction with a 4.9-star rating across 348 reviews.
UserVoice vs Cognito Forms — at a glance
| Feature | UserVoice | Cognito Forms |
|---|---|---|
| Rating | 4.2 / 5 | 4.9 / 5 |
| Reviews | 358 | 348 |
| Starting price | Contact for pricing | $15 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Online Form Builder Software |
| Platforms | SaaS/Web/Cloud, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | — | — |
| Data residency | Global | — |
Key differences between UserVoice and Cognito Forms
- Pricing: Cognito Forms starts at $15 /Month. UserVoice pricing is not publicly listed.
- User satisfaction: Cognito Forms scores higher with a 4.9-star average.
- Deployment: UserVoice supports SaaS/Web/Cloud, Mobile - iOS; Cognito Forms supports SaaS/Web/Cloud.
UserVoice vs Cognito Forms — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing advanced user feedback and sentiment insights.
- You require strong integration with Salesforce, Zapier, and other platforms.
- Your product or customer experience teams need actionable insights from user feedback.
- You have 50+ employees and can manage a medium-complexity setup process.
- You are a very small business with a limited budget and need low-cost solutions.
- You want quick, out-of-the-box survey templates without customization or setup effort.
Large Enterprises, Medium Business, Small Business
UserVoice typically suits Large Enterprises and Medium Business. Cognito Forms tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, ... Read More about UserVoice | Cognito Forms is an online form builder for small business owners, nonprofits, and operations teams who need forms with conditional logic, file uploads, or embedded payment collection ... Read More about Cognito Forms |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.9/10 | 9.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do UserVoice and Cognito Forms Compare on Features?
Total Features | 11 Features | 22 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare UserVoice and Cognito Forms on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Starting From |
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Pricing Plans |
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | — |
|---|---|---|
Data Residency | 🌐 Global | — |
UserVoice User Reviews & Rating Comparison
User Ratings | 4.2 (based on 358 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate UserVoice for its robust feedback collection and integration features, though some express concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 348 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  4 Screenshots | No screenshots available. |
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Videos |  1 Videos |  3 Videos |
Top Alternatives to UserVoice and Cognito Forms in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, UserVoice or Cognito Forms?
- Cognito Forms edges out the other on user ratings (4.9 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do UserVoice and Cognito Forms offer a free trial?
- Yes, both UserVoice and Cognito Forms offer a free trial.
- What is the starting price of UserVoice vs Cognito Forms?
- UserVoice starts at Contact for pricing. Cognito Forms starts at $15 /Month.
- What are the top alternatives to UserVoice?
- Top alternatives to UserVoice include SmartSurvey, QuestionPro, SurveySparrow, GetFeedback, Feedbacks.
- What are the top alternatives to Cognito Forms?
- Top alternatives to Cognito Forms include Formsite, Formstack, Google Forms, Gravity Forms, Jotform.