Cisco
Yes, both UseResponse and HelpDesk offer a Free Trial.
UseResponse is designed for Large Enterprises, Medium Business and Small Business.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for UseResponse Starts at $1,490/Year whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.
Some top alternatives to UseResponse includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, Deskero, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, LabiDesk and Little SaaS Communication.
Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.