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Compare UseResponse vs HelpDesk vs Zendesk Support vs Zoho Desk

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HelpDesk - Help Desk Software
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Overview

Description

UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Starts from $1,490
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.1/10

9.4/10

User Ratings

4.2

(22)

4.3

(50)
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Software Demo

Demo

UseResponse has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

21 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1,490
          • $29 , Billed Yearly
          Pricing Plans
          • Not Available
          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

            Show more +

          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

            Show more +

          Pricing Pageuseresponse pricinghelpdesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          17

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Cisco

          Cisco

          IBM

          IBM

          Remax

          Remax

          achieveCE

          achieveCE

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          Media and Screenshots

          Screenshots
          Dashboard

          1 Screenshots

          Ticket Detail

          3 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both UseResponse and HelpDesk offer a Free Trial.

          UseResponse is designed for Large Enterprises, Medium Business and Small Business.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for UseResponse Starts at $1,490/Year whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

          Some top alternatives to UseResponse includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, ClickDesk, Deskero, Teamwork Desk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, UseDesk, LabiDesk and Little SaaS Communication.

          Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].