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ULTATEL vs CloudCall Comparison

Last updated:

ULTATEL

Starting at $37.95 /User/Month

  • Large Enterprises
  • Medium Business

ULTATEL is an effortless cloud-based contact center platform designed to provide your business a seamless, comprehensive communication solution. have the capability to stay in touch with customers regardless of what plat…

CloudCall

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions but also ensures higher data qua…

CloudCall leads on user satisfaction with a 0.0-star rating across 55 reviews.

ULTATEL vs CloudCall — at a glance

FeatureULTATELCloudCall
Rating
Reviews55
Starting price$37.95 /User/MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareContact Center Operations Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between ULTATEL and CloudCall

  • Pricing: ULTATEL starts at $37.95 /User/Month. CloudCall pricing is not publicly listed.
  • Deployment: ULTATEL supports SaaS/Web/Cloud; CloudCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ULTATEL vs CloudCall — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ULTATEL - Call Center Software
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Talk to an expert
CloudCall - Contact Center Operations Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ULTATEL

Best for

Large Enterprises, Medium Business, Small Business

CloudCall

Best for

Large Enterprises, Medium Business, Small Business

ULTATEL typically suits Large Enterprises and Medium Business. CloudCall tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ULTATEL is an effortless cloud-based contact center platform designed to provide your business a seamless, comprehensive communication solution. have the capability to stay in touch with ... Read More about ULTATEL

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions ... Read More about CloudCall

Entry Level Pricing

  • Starts from $37.95 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

7.6/10

Not Available

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Get pricing help

Software Demo

Demo

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How do ULTATEL and CloudCall Compare on Features?

Total Features

5 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare ULTATEL and CloudCall on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $37.95 , Billed Yearly
      • Not Available

      Pricing Plans

      • CONTACT

        • Fully-Managed Cloud PBX

        • 24/7 Live Customer Support: Phone & Email

        • Unlimited Calling for US & Canada

        Show more +

      • PLUS

        • Includes features of Contact plan, plus

        • Keep Existing number – Free porting: Up to 50

        • Video Conferencing: Up to 100

        Show more +

      • ULTIMATE

        • Includes features of Plus plan, plus

        • Keep Existing number – Free porting: Up to 100

        • Video Conferencing: Up to 100

        Show more +

      • Not Available

      Pricing Page

      ULTATEL pricing
      CloudCall pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ULTATEL User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      36

      14

      0

      1

      5

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Cloud-based platform
      • Seamless communication
      • Comprehensive solution

      Common complaints

      • Limited customization options
      • May require training
      • Not suitable for very large teams

      What buyers like

      • Seamless integration with CRM, enhancing productivity and data accuracy.
      • Efficient remote working capabilities, allowing calls from anywhere with CRM integration.
      • Automated call logging, saving time on manual data entry.

      Common complaints

      • Lack of video calling feature, limiting communication options.
      • Issues with call quality, occasional outages, and service reliability.
      • Complex configuration setup for newcomers, increasing the learning curve.

      Pros and Cons

      • Effortless cloud integration

      • Strong focus on customer experience

      • User-friendly design

      • Limited advanced features

      • Customization may be lacking

      • Seamless CRM integration improves workflow.

      • Local presence feature enhances connection rates.

      • User-friendly design simplifies call management.

      • May not be suitable for businesses without a CRM.

      • Pricing can be a barrier for smaller companies.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to ULTATEL and CloudCall in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ULTATEL or CloudCall?
      CloudCall edges out the other on user ratings (0.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ULTATEL and CloudCall offer a free trial?
      Neither ULTATEL nor CloudCall currently lists a free trial.
      What is the starting price of ULTATEL vs CloudCall?
      ULTATEL starts at $37.95 /User/Month. CloudCall starts at Contact for pricing.
      What are the top alternatives to ULTATEL?
      Top alternatives to ULTATEL include Nextiva, TalkDesk, Novanet Cloud Contact Center, Telax, uContact.
      What are the top alternatives to CloudCall?
      Top alternatives to CloudCall include contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso.

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