Which is better, UJET or JustCall?

UJET edges out JustCall based on user ratings across 639 reviews. That said, the best pick depends on your workflow — JustCall may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between UJET and JustCall?

Key differences between UJET and JustCall include pricing (UJET starts at undisclosed vs JustCall at $20); target audience (UJET targets Medium Business while JustCall serves Large Enterprises). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both UJET and JustCall offer a Free trial?

Neither UJET nor JustCall offers a free trial.

Who are the typical users of UJET?

UJET is designed for Medium Business, Small Business.

Who are the typical users of JustCall?

JustCall is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of UJET and JustCall?

The starting price of JustCall is $20/User/Month. Pricing for UJET is unavailable.

What are the best alternatives to UJET?

Some top alternatives to UJET include Novanet Cloud Contact Center, contactSPACE, Call Center Studio, Dialpad Contact Center, VCC Live.

What are the best alternatives to JustCall?

Some top alternatives to JustCall include CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live.

UJET vs JustCall vs 3CX Comparison

Last updated: May 22, 2026

UJET

4.7(639 reviews)

Starting at Contact for pricing

Medium Business
Small Business

UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone capabilities. Its provide a fl…

View Pricing Read Reviews

JustCall

4.5(342 reviews)

Starting at $20 /User/Month

Large Enterprises
Medium Business

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, workforce management and analytics. Its…

View Pricing Read Reviews

3CX

4.5(626 reviews)

Starting at $175 /Year

Large Enterprises
Medium Business

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…

View Pricing Read Reviews

UJET leads on user satisfaction with a 4.7-star rating across 639 reviews.

UJET vs JustCall vs 3CX — at a glance

Feature	UJET	JustCall	3CX
Rating	4.7 / 5	4.5 / 5	4.5 / 5
Reviews	639	342	626
Starting price	Contact for pricing	$20 /User/Month	$175 /Year
Free trial	No	No	No
Free version	No	No	No
Best for	Medium Business, Small Business	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business
Category	Contact Center Operations Software	Contact Center Operations Software	Contact Center Operations Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud
API	—	Available	—
Support modes	Online	24/7 (Live rep), Business Hours, Online	—
Certifications	SOC 2, HIPAA, GDPR	SOC 2, HIPAA, GDPR	GDPR
Data residency	Global	Global	Global

Key differences between UJET and JustCall

Pricing: JustCall starts at $20 /User/Month. UJET pricing is not publicly listed.
Target audience: UJET is built for Medium Business and Small Business, while JustCall targets Large Enterprises and Medium Business.
User satisfaction: UJET scores higher with a 4.7-star average.
Deployment: UJET supports SaaS/Web/Cloud; JustCall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare UJET vs JustCall vs 3CX — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	UJET (539) Talk to an expert Talk to an expert	JustCall (97) Talk to an expert Talk to an expert	3CX (350) Talk to an expert Talk to an expert

Free PDF comparison

Download this UJET vs JustCall vs 3CX comparison

Get the full side-by-side as a PDF — these picks plus the top Contact Center Operations Software tools, with verified ratings, pricing and features.

Side-by-side on pricing, features & ratings
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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

UJET

Best for scalable contact center operations boosting efficiency and reducing costs.

Choose if

You need integrated case management with soft phone capabilities in one platform
Your contact center requires scalable solutions to improve employee productivity
You want to significantly reduce operating expenses through automation

Consider alternatives if

You require transparent, out-of-the-box pricing without custom quotes
Your company is a large enterprise with complex legacy systems needing turnkey solutions

JustCall

Best for mid-to-large contact centers needing unified operations and real-time analytics.

Choose if

You manage a contact center with 50+ employees requiring integrated workforce management and reporting.
You need quick setup with easy access to real-time agent performance and trend insights.
You want a single platform combining systems integration, analytics, and contact center operations.

Consider alternatives if

You are a freelancer or solo operator without a dedicated support team.
Your team is very small or requires a simple, low-complexity solution.

3CX

Best for flexible, cloud or on-premise contact center solutions for SMBs.

Choose if

You need a hybrid deployment option combining cloud and on-premise setups.
Your team values an intuitive interface with advanced softphone capabilities.
You operate a small to medium-sized customer support, sales, or IT helpdesk center.

Consider alternatives if

Your organization requires highly customized, enterprise-level telephony integrations.
You lack readiness for cloud or on-premise infrastructure deployment.

UJET: Best for scalable contact center operations boosting efficiency and reducing costs. JustCall: Best for mid-to-large contact centers needing unified operations and real-time analytics.

Description	UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone ... Read More about UJET	The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More about JustCall	3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX
Entry Level Pricing	Not Available	Starts from $20 , Billed Yearly	Starts from $175
Free Trial Availability	No free trial	No free trial	No free trial
User Ratings Based on verified Spotsaas reviews	4.7 (639)	4.5 (342)	4.5 (626)
Best Company Size	Small BusinessMedium Business	51-500 employees500+ employees	Small BusinessMedium Business
	Get pricing help	Get pricing help	Get pricing help

Software Demo

Demo			3CX has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare UJET, JustCall and 3CX on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	$20 , Billed Yearly	$175
Pricing Plans	Not Available	Standard Get Started 1 local or toll-free number included Call Tracking Call Recording Show more + Premium Get Started Includes features of Standard Plan, plus Auto Dialer SMS Bots Show more + Enterprise Get Started Includes features of Premium plan, plus Dedicated account manager Priority Support on all channels Show more +	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available	Not Available
	Get help choosing	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes	—
HIPAA	✓ Yes	✓ Yes	—
GDPR	✓ Yes	✓ Yes	✓ Yes
ISO 27001	—	✗ No	—
Single Sign-On (SSO)	✓ Yes	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes	✓ Yes
Data Encryption	✓ Yes	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes	✓ Yes
Data Residency	🌐 Global	🌐 Global	🌐 Global

UJET vs JustCall User Reviews & Rating Comparison

User Ratings	4.7 (based on 639 reviews)	4.5 (based on 342 reviews)	4.5 (based on 626 reviews)
Rating Distribution	512 27 0 0 0	84 12 0 0 1	277 59 10 2 2
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyers generally rate UJET highly for its efficiency and productivity improvements but note the lack of pricing transparency. What buyers like Employee efficiency Productivity enhancement Cost reduction Common complaints Pricing opacity Complex setup	Buyer sentiment Buyers generally appreciate the platform’s comprehensive features and ease of use but note concerns around pricing transparency and suitability for smaller teams. What buyers like Ease of use Real-time analytics Integration capabilities Common complaints Pricing transparency Complexity for small teams	Buyer sentiment Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features. What buyers like Ease of use Deployment flexibility Multi-platform support Common complaints Pricing transparency Feature depth
Pros and Cons	Integrated case management and soft phone capabilities Scalable solution that improves employee efficiency Significant reduction in operating expenses Pricing is quotation-based and not publicly available Limited information on out-of-the-box features and integrations	Unified platform integrating systems, reporting, workforce management, and analytics Real-time agent performance analysis with trend identification Easy to get up and running quickly Pricing not publicly disclosed, requiring sales engagement May be complex for very small teams or simple use cases	Cloud-based deployment with on-premise option Intuitive user interface with cutting edge softphones Strong multi-platform user experience Lack of publicly available pricing details Potential complexity in setup for non-technical users
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Media and Screenshots

Screenshots	No screenshots available.	4 Screenshots	7 Screenshots
Videos	2 Videos	3 Videos	No videos available.

Alternatives

Alternatives	Novanet Cloud Contact Center contactSPACE 4.5 Call Center Studio 4.7	CloudTalk 4.4 Call Center Studio 4.7 Aircall 4.1	uContact 4.9 Call Center Studio 4.7 RingCentral Office 3.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, UJET or JustCall?: UJET edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do UJET and JustCall offer a free trial?: Neither UJET nor JustCall currently lists a free trial.
What is the starting price of UJET vs JustCall?: UJET starts at Contact for pricing. JustCall starts at $20 /User/Month.
What are the top alternatives to UJET?: Top alternatives to UJET include Novanet Cloud Contact Center, contactSPACE, Call Center Studio, Dialpad Contact Center, VCC Live.
What are the top alternatives to JustCall?: Top alternatives to JustCall include CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live.

UJET vs JustCall vs 3CX Comparison

UJET

JustCall

3CX

UJET vs JustCall vs 3CX — at a glance

Key differences between UJET and JustCall

Compare UJET vs JustCall vs 3CX — and walk away knowing which one fits.

UJET

JustCall

3CX

Download this UJET vs JustCall vs 3CX comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

Compare UJET, JustCall and 3CX on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

UJET vs JustCall User Reviews & Rating Comparison

Media and Screenshots

Screenshots

Videos

Alternatives

Frequently asked questions