Compare uContact vs Exotel vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	uContact (29) Get Quote Get Quote	Exotel (76) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More	ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More
Entry Level Pricing	Starts from $50	Starts from $1,000
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	8.8/10	9.0/10
User Ratings	4.9 (29)	4.4 (16)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	10 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$50	$1,000
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.9 (based on 29 reviews)	4.4 (based on 16 reviews)
Rating Distribution	Excellent 24 Very Good 5 Good 0 Poor 0 Terible 0	Excellent 49 Very Good 21 Good 5 Poor 0 Terible 1
Expert's Review generated by AI	uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more	Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more
Pros and Cons	Intuitive and user-friendly platform, suitable for both users and supervisors. Real-time monitoring capabilities for call center operations. Effective in increasing conversion numbers and connecting with leads. Versatile omnichannel communication features. Some users may find the platform complex initially without proper training or support. Limited customizations and marketplace options for advanced functionalities.	User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users. Efficient call management with auto-saving and easy access to call data and recordings. Reliable customer support and prompt responses to queries and issues. Easy integration with CRM solutions, enhancing productivity and tracking capabilities. Limited app selection in the Marketplace, restricting access to advanced features and connectors. Inadequate post-sale service experience, as reported by some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Vtiger 4.3 (705 reviews) Zendesk Talk 4.3 (39 reviews) Freshdesk 4 (5374 reviews)

Customers

Customers	No Customers information available.	OLA BYJU'S Quikr

Media and Screenshots

Screenshots	No screenshots available.	1 Screenshots
Videos	1 Videos	4 Videos

Alternatives

Alternatives	Nextiva 4.4 FIVE CRM TalkDesk 4.4	Nextiva 4.4 Knowlarity 3.7 CloudTalk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Exotel offers Free Trial, but uContact does not.

uContact is designed for Large Enterprises, Medium Business and Small Business.

Exotel is designed for Large Enterprises, Medium Business and Small Business.

Pricing for uContact Starts at $50/User/Month whereas for Exotel Starts at $1,000.

Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare uContact vs Exotel vs Nextiva

uContact

Exotel

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure