Trustmary vs GrowthScore vs Zonka Feedback Comparison
Trustmary
Starting at $190 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A us…
GrowthScore
Starting at $19 /Month
- Free Trial
- Large Enterprises
- Medium Business
GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It su…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…
Trustmary leads on user satisfaction with a 4.6-star rating across 43 reviews.
Spotsaas Analysis
TrustmaryGrowthScoreZonka Feedback
The core difference between Trustmary and GrowthScore lies in their target audience and complexity; Trustmary is designed for small to medium-sized e-commerce and social platforms seeking a straightforward NPS feedback tool, while GrowthScore caters to mid-to-large teams that require comprehensive multi-channel NPS insights. Ideal buyers for Trustmary are smaller businesses looking for ease of use, whereas GrowthScore is suited for larger organizations needing in-depth analysis.
- Best for small to medium-sized businesses - Focuses on automated NPS feedback - Ideal for e-commerce and social platforms - Simple and low-complexity tool - Priced at $190 - Scalable solution for feedback collection
- Targeted at mid-to-large teams - Offers multi-channel NPS measurement - Provides actionable customer insights - Suitable for strategic business decisions - Priced at $19 - Designed for organizations with 51+ employees
Trustmary vs GrowthScore vs Zonka Feedback — at a glance
| Feature | Trustmary | GrowthScore | Zonka Feedback |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.2 / 5 | 4.7 / 5 |
| Reviews | 43 | 7 | 130 |
| Starting price | $190 /Month | $19 /Month | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between Trustmary and GrowthScore
- Pricing: Trustmary starts at $190 /Month, while GrowthScore starts at $19 /Month.
- User satisfaction: Trustmary scores higher with a 4.6-star average.
- Deployment: Trustmary supports SaaS/Web/Cloud; GrowthScore supports SaaS/Web/Cloud.
Compare Trustmary vs GrowthScore vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for scalable, automated NPS feedback in e-commerce and social platforms.
- You need a simple, low-complexity tool for automated NPS feedback collection.
- Your business is a small to medium e-commerce, social network, or search engine platform.
- You want trustworthy NPS scores verified via deeplinks and easy HubSpot integration.
- You require advanced widget customization for embedding on your website.
- You need highly visual, customizable, and versatile reporting dashboards.
Best for mid-to-large teams needing multi-channel NPS and actionable insights.
- You require robust Net Promoter Score measurement across multiple feedback channels.
- Your team needs actionable customer insights to guide strategic business decisions.
- Your company size is medium to large (51+ employees) with complex feedback needs.
- You are a very small business with minimal customer feedback requirements.
- You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Trustmary: Best for scalable, automated NPS feedback in e-commerce and social platforms. GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights.
Description | Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social ... Read More about Trustmary | GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or ... Read More about GrowthScore | Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback |
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Free Trial Availability | |||
SpotScoreWhat's this? ↗ | 9.4/10 | 8.3/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  GrowthScore has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Trustmary, GrowthScore and Zonka Feedback Compare on Features?
Total Features | 27 Features | 12 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Trustmary, GrowthScore and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Trustmary vs GrowthScore User Reviews & Rating Comparison
User Ratings | 4.2 (based on 7 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express satisfaction with Trustmary’s ease of use, automation, and integration, though some desire more advanced features and visual customization. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Destia  Lumon  Happyornot | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
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Videos |  1 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Trustmary or GrowthScore?
- Trustmary edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Trustmary and GrowthScore offer a free trial?
- Yes, both Trustmary and GrowthScore offer a free trial.
- What is the starting price of Trustmary vs GrowthScore?
- Trustmary starts at $190 /Month. GrowthScore starts at $19 /Month.
- What are the top alternatives to Trustmary?
- Top alternatives to Trustmary include Zonka Feedback, ClearlyRated, FeedbackLink, Promoter Ninja, GrowthScore.
- What are the top alternatives to GrowthScore?
- Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.