NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Toggl Track vs When I Work Comparison

Last updated:

Toggl Track

4.6(1,663 reviews)

Starting at $9 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Toggl Track is an online time tracking and project management solution for companies to manage projects, track work and employee hours. It is designed to be accessed anywhere, anytime by anyone and features multi-languag…

When I Work

4.5(360 reviews)

Starting at $2 /User

  • Individuals
  • Large Enterprises

When I Work is an easy-to-use time and labor management solution that helps small businesses turn time tracking into a productive, value-added activity for their business by giving them the information they need to reduc…

Toggl Track leads on user satisfaction with a 4.6-star rating across 1,663 reviews.

Toggl Track vs When I Work — at a glance

FeatureToggl TrackWhen I Work
Rating4.6 / 54.5 / 5
Reviews1,663360
Starting price$9 /User/Month$2 /User
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryTime Tracking SoftwareTime Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between Toggl Track and When I Work

  • Pricing: Toggl Track starts at $9 /User/Month, while When I Work starts at $2 /User.
  • Free trial: Toggl Track offers a free trial; When I Work does not.
  • Target audience: Toggl Track is built for Freelancers / Consultants and Large Enterprises, while When I Work targets Individuals and Large Enterprises.
  • User satisfaction: Toggl Track scores higher with a 4.6-star average.
  • Deployment: Toggl Track supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; When I Work supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Toggl Track vs When I Work — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Time Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Toggl Track - Time Tracking Software
Talk to an expert
Talk to an expert
When I Work - Time Tracking Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Toggl Track vs When I Work comparison

Get the full side-by-side as a PDF — these picks plus the top Time Tracking Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Toggl Track

Best for simple, customizable time tracking across devices for small to mid-sized teams.

Choose if
  • You need an easy-to-use, intuitive time tracker with minimal setup.
  • Your team requires seamless syncing across desktop, mobile, and browser platforms.
  • You want flexible project, client, and task tagging for detailed time breakdowns.
Consider alternatives if
  • Your company requires integrated accounting or financial management features.
  • You are a large enterprise needing advanced, large-scale project management capabilities.

When I Work

Best for small to medium businesses needing simple, mobile-friendly shift scheduling.

Choose if
  • You manage teams in hospitality, retail, or healthcare with 10-500 employees.
  • You want an intuitive, easy-to-use interface that saves time over spreadsheets.
  • You need robust mobile app features for shift swaps and real-time notifications.
Consider alternatives if
  • Your organization requires complex multi-department scheduling with advanced configurations.
  • You need immediate, live customer support rather than ticket-based assistance.

Toggl Track: Best for simple, customizable time tracking across devices for small to mid-sized teams. When I Work: Best for small to medium businesses needing simple, mobile-friendly shift scheduling.

Description

Toggl Track is an online time tracking and project management solution for companies to manage projects, track work and employee hours. It is designed to be accessed anywhere, anytime by ... Read More about Toggl Track

When I Work is an easy-to-use time and labor management solution that helps small businesses turn time tracking into a productive, value-added activity for their business by giving them the ... Read More about When I Work

Entry Level Pricing

  • Starts from $9 , Billed Yearly
  • Starts from $2

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.4/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

4.47

(360)

Best Company Size

1-50 employees51-500 employees
10-500 employeesSmall to Medium Businesses
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Toggl Track

  • Streamlined Time Management: Toggl Track empowers teams to effortlessly track their time across various projects. As a manager, you’ll appreciate how this clarity helps in understanding where resources are allocated and where adjustments are needed.
  • User-Friendly Interface: With its intuitive design, both you and your team can start tracking time in seconds. This means less time spent on training and more time focusing on what truly matters—delivering results.
  • Robust Reporting Features: Gain valuable insights through comprehensive reports that illustrate productivity patterns and project efficiency. Executives can leverage this data to make informed decisions and optimize workflows for better performance.

When I Work

  • Streamlined Scheduling: With When I Work, you can effortlessly create and manage employee schedules in real-time. This means fewer scheduling conflicts and a more organized workforce, allowing you to focus on what really matters—growing your business.
  • Enhanced Communication: Our platform fosters clear communication between managers and staff. You’ll appreciate the instant notifications and updates that keep everyone on the same page, reducing misunderstandings and enhancing team cohesion.
  • Employee Empowerment: When I Work places control in the hands of your employees. They can easily swap shifts, request time off, and view their schedules anytime, anywhere—empowering them to take charge of their work-life balance.
Best fit

Best fit

Toggl Track

  • 1 to 500 employees
  • Consulting, SaaS, Freelancing, Marketing, and Project Management
  • Project Managers, Team Leaders, Consultants, Account Executives, and Marketing Professionals

When I Work

  • 10 to 500 employees
  • Hospitality, Retail, Healthcare, and Food Service
  • Shift Managers, Store Managers, HR Coordinators, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Toggl Track

  • Users may seek alternatives to Toggl Track if they require more advanced reporting features, enabling deeper insights into productivity trends and resource allocation for better decision-making in their projects.
  • Teams looking for enhanced collaboration tools might consider other options that integrate seamlessly with their existing workflow, allowing for better communication and task management alongside time tracking.
  • Those who prioritize budget-friendly solutions may explore alternatives offering similar functionality at a lower cost or even free, particularly small businesses or freelancers with tighter financial constraints.

When I Work

  • Users may seek alternatives to When I Work due to its pricing structure, as some businesses find it less budget-friendly compared to other scheduling tools that offer similar features at a lower cost.
  • Organizations requiring advanced reporting and analytics might consider alternatives, as When I Work’s reporting features may not meet the needs of those seeking in-depth insights into workforce performance and trends.
  • Teams with specific integration needs may look for alternatives if they find that When I Work does not seamlessly connect with their existing software solutions, leading to inefficiencies in workflow management.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Toggl Track and When I Work Compare on Features?

Total Features

8 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Toggl Track and When I Work on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , Billed Yearly
      • $2

      Pricing Plans

      • Free

        • Unlimited time tracking

        • Unlimited projects, clients, and tags

        • Exportable reports

        Show more +

      • Starter

        • Includes features of Free plan, plus

        • Billable rates

        • Time rounding for reports

        Show more +

      • Premium

        • Includes features of Starter plan, plus

        • Team time tracking reminders

        • Schedule saved reports via email

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Toggl Track pricing
      When I Work pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Toggl Track User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      624

      78

      11

      0

      4

      255

      72

      26

      4

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users consistently praise Toggl Track for its ease of use, intuitive design, and cross-platform functionality, though some note limitations for advanced enterprise needs.

      What buyers like

      • Ease of use
      • Cross-platform syncing
      • Customizability

      Common complaints

      • Lack of accounting integrations
      • Limited advanced feature differentiation

      Buyer sentiment

      Users generally praise When I Work for its ease of use, mobile app capabilities, and time-saving scheduling features, though some express concerns about limited app functionality and customer support.

      What buyers like

      • Ease of use
      • Mobile app functionality
      • Time savings in scheduling

      Common complaints

      • Limited advanced features on mobile
      • Customer support responsiveness

      Pros and Cons

      • Extremely easy to use with an intuitive interface across desktop, mobile, and browser extensions

      • Highly customizable time tracking with projects, tags, clients, and detailed task breakdowns

      • Seamless syncing across platforms enabling real-time tracking and updates

      • No integration with accounting software limits bookkeeping capabilities

      • Some learning curve for advanced features especially for first-time users

      • Highly user-friendly and intuitive interface for easy scheduling and navigation

      • Excellent mobile app functionality for managing schedules and shift swaps on the go

      • Significant time savings over traditional scheduling methods like spreadsheets

      • Mobile app lacks some advanced functionalities compared to desktop version

      • Limited live customer support, primarily ticket-based

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Adobe

      Adobe

      Amazon

      Amazon

      Deloitte

      Deloitte

      No Customers information available.

      Media and Screenshots

      Screenshots

      User Time Entry Grouping

      1 Screenshots

      Scheduler Homepage

      1 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Toggl Track and When I Work in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Toggl Track or When I Work?
      Toggl Track edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Toggl Track and When I Work offer a free trial?
      Toggl Track offers a free trial. When I Work does not.
      What is the starting price of Toggl Track vs When I Work?
      Toggl Track starts at $9 /User/Month. When I Work starts at $2 /User.
      What are the top alternatives to Toggl Track?
      Top alternatives to Toggl Track include Timely, clockodo, TMetric, TimeTracker App, Timesheets.com.
      What are the top alternatives to When I Work?
      Top alternatives to When I Work include Homebase, StaffTimerApp, WhenToWork, Sling, Schedule it.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.