Teladoc vs Doxy.me Comparison
Teladoc
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly qualified physicians and specialists wh…
Doxy.me
Starting at Contact for pricing
- Free Trial
- Individuals
- Large Enterprises
Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…
Doxy.me leads on user satisfaction with a 4.3-star rating across 780 reviews.
SpotSaaS Analysis
TeladocDoxy.me
The core difference between Teladoc and Doxy.me lies in their target audience and complexity, with Teladoc catering to large healthcare providers seeking extensive physician access, while Doxy.me focuses on small to mid-sized telemedicine practices that prefer simplicity. Ideal buyers for Teladoc are larger organizations requiring comprehensive telemedicine solutions, whereas Doxy.me is best suited for smaller providers looking for an easy-to-use platform.
- Best for large healthcare providers - Offers broad telemedicine physician access - Comprehensive platform with video chat features - Supports both acute and chronic care - Ideal for medium to large enterprises - Focuses on extensive physician networks
- Best for small to mid-sized telemedicine providers - Simple, secure video visits without downloads - Browser-based platform for ease of use - Integrated medication tracking features - Supports patient progress monitoring - Ideal for organizations with 1-500 employees
Teladoc vs Doxy.me — at a glance
| Feature | Teladoc | Doxy.me |
|---|---|---|
| Rating | 2.2 / 5 | 4.3 / 5 |
| Reviews | 37 | 780 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Teladoc and Doxy.me
- Free trial: Doxy.me offers a free trial; Teladoc does not.
- Target audience: Teladoc is built for Large Enterprises and Medium Business, while Doxy.me targets Individuals and Large Enterprises.
- User satisfaction: Doxy.me scores higher with a 4.3-star average.
- Deployment: Teladoc supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Doxy.me supports SaaS/Web/Cloud.
Teladoc vs Doxy.me — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for large healthcare providers needing broad telemedicine physician access.
- You require access to a wide network of board-certified physicians for acute and chronic care.
- Your organization needs a comprehensive telemedicine platform with video chat and prescription refill features.
- You want multi-device patient access to support telemedicine across mobile and desktop environments.
- You are a small business with limited telemedicine needs and prefer simpler solutions.
- You need transparent, fixed pricing and straightforward onboarding processes.
Best for small to mid-sized telemedicine providers needing simple, secure video visits.
- You need a straightforward, browser-based telemedicine platform without downloads.
- You want integrated medication tracking and patient progress monitoring features.
- Your practice size is under 500 employees and requires easy setup and use.
- You represent a large hospital system needing complex EHR integrations.
- You require advanced clinical tools or detailed pricing transparency.
Teladoc: Best for large healthcare providers needing broad telemedicine physician access. Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits.
Description | Teladoc is a telemedicine platform that connects patients to board-certified doctors anytime, anywhere using mobile phones and computers. Teladoc provides a broad network of highly ... Read More about Teladoc | Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me |
|---|---|---|
Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
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How do Teladoc and Doxy.me Compare on Features?
Total Features | 5 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Teladoc and Doxy.me on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Teladoc User Reviews & Rating Comparison
User Ratings | 2.2 (based on 37 reviews) | 4.3 (based on 780 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall buyer sentiment is mixed to negative, with concerns about usability and pricing transparency. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
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Pros and Cons |
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Top Alternatives to Teladoc and Doxy.me in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Teladoc or Doxy.me?
- Doxy.me edges out the other on user ratings (4.3 vs 2.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Teladoc and Doxy.me offer a free trial?
- Doxy.me offers a free trial. Teladoc does not.
- What is the starting price of Teladoc vs Doxy.me?
- Teladoc starts at Contact for pricing. Doxy.me starts at Contact for pricing.
- What are the top alternatives to Teladoc?
- Top alternatives to Teladoc include Spruce, Teledentix, Certintell, eVisit, AnywhereCare.
- What are the top alternatives to Doxy.me?
- Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.